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Price too much
The staff was super friendly and fantastic. Accommodations were great. Would definitely come back.
I liked the people at the valet and the door. It was our first time there and they were very informative of the area and had many good suggestions. I was impressed. All the people were very good.
The riverfront view is lovely. The inclusive breakfast is above average with a good selection and spacious and comfortable lounge. The room is quite good except for the mattresses. They could use a bit more padding.
The view The fact we had one bed for 3 people and the manager was the rudest person I have ever met I. My life
Location was good and convenient. Has included hot breakfast which was nice. Rooms are dingy. There are on going renovations in the lobby.
Very happy with the hotel! Great location Staff could be a little more welcoming!
Clean, warm, comfortable bed, nice shower, quick cab ride to downtown/Caeser's Windsor. Small TV with no on-demand or guide station. No mini-bar. Bare minimum continental breakfast. Staff were polite but overly conversational.
quite clean and friendly staff no elevator
We usually stay at Hampton Inns when we travel in the USA. The Windsor location gave us perfect location for our business and access to cross the border. The hotel rate, compared to the U.S. average per night cost seemed HIGH - which is why we booked thru kayak - to obtain a lower rate. But, by doing so, we were unable to obtain the 'Hilton Honor points'. Also, we suggest to ask for a room at the back of the hotel - the street noise could be excessive if you are a light sleeper.
The location very good for both local and cross-border shopping. The rooms were very comfortable, including the beds. Staff very accommodating and quick to assist. The buffet breakfast was excellent! The only negative is that they do not have a restaurant, however, there are several within the immediate area.
Everything great service Everything