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House cleaning is bad
Friendly staff and comfortable N/A
You can probably still see my initials in the dust on the shelves in the bathroom... And will forever since they don't seem to clean. There was no where to set our suitcases, so on the floor. The carpet was so badly loose I tripped at least 3 times over the biggest wrinkle.
Our room was nice. It was well updated, quiet and clean. The staff was courteous and the maid was sweet. We did have to change rooms since we stayed an extra day, but it was little stress. Our first room had a better view. There was construction as well. The front desk was kind of awkward.
Rooms were clean and updated. Beds were comfortable. No breakfast. You have to go to the bar and by food.
The staff was friendly and accommodated my request my second night. I reserved a room a few months prior to my visit for a non-smoking room. When I arrived the hotel did not honor my request and gave me a smoking room since all the non-smoking rooms were taken. I guess a reservation holding certain options doesn't hold much wait. My clothes smelt like cigarettes the next day. Not cool.
This guest did not leave comments about this hotel.
The view from our room The hot tub was Luke warm the jets weren't working
The courtyard is nice. Location away from the i10, but quiet and rather central and convenient. Free laundry machines. Stiff staff never learned to smile. Outside hot tub was troublesome, had to fetch engineer twice and wait while he figured out how to make it work. Once it worked, the water jets were super weak -- when I complained, all they could say was a thin 'sorry'
I loved everything about the town surrounding the hotel. The beds were soft inside the hotel, very comfortable. This is about the only nice thing I have to say about the hotel. Will be visiting the town again soon, but WILL NOT stay here. We originally booked the hotel for it's indoor pool AND separate hot tub in the pool area. When arriving at the hotel, there was no hot tub like the pictures on the site. This was a big disappointment since this was one of the biggest reasons we even booked with them. Also, their breakfast is outrageous. $10 a person, you have to make almost all your things yourself. The only decent thing we seen on the menu was the omelets so we were willing to pay the money just to have an omelet. When getting to the window to place the order, the chef told us he is not cooking omelets right now because he was semi busy. We got out of line completely and went eat somewhere else. We stayed out of the hotel as much as possible the entire weekend
We love Hampton Inn for the cleanliness at this price. This place was no exception. Great room. We were upgraded at the front desk to accommodate or needs without any extra cost. Will continue to stay at the Hamtpon Inn every time we travel. The breakfast here was not as good as the others we have stayed at in the past. It just seemed that the breakfast was an after thought. Still , was decent in spite of the downgrade.
Not much maybe parking and front staff Room was smelly and my first sight when I pull up was a guy in his underwear on the first floor with the window cracked open smoking a cigarette. Yuck!! Then I could not sleep because there's a guy in the hallway right by my room talking on his cell phone half the night. So annoying. Stay somewhere else in Lafayette not worth what you pay.