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The hotel room was clean, quiet and spacious. The bed was one of the most comfortable I've ever slept in. The Cracker Barrel restaurant across the street was convenient and delicious. I'd definitely recommend this hotel!
Clean room. Plenty of towels. Friendly staff. Easy check-in and check-out. Shower had a obvious crack and you tell they tried to cover it... No DVD player
Chose this hotel because of indoor pool and complimentary breakfast which I saw as great features for the two 5 yo kids and for my baby boomer parents. 1) The hotel consisted of a number of disjointed buildings which was a hassle with the rain. 2) Customer service at the front desk level was horrible. I asked for a few extra bags of caffeinated coffee and was told that there was " Not anymore caffeinated coffee in the entire hotel". Luckily the maids reached into their carts and obliged with terrific attitudes. 3) Staff working the complimentary breakfast gave NO smiles and appeared to be annoyed that ppl showed up. We received a prepackaged cereal box that had been obviously opened previously. 4) Rooms were small, poorly cleaned, & lacking in soap, towels (of all sizes), and toiletries, including toilet paper! There was one (1) bar of soap and 3 towels for a room booked for 3 adults and 2 tots. Overall experience: POOR I would not stay there again!
there was nothing to like. we were too tired to go somewhere else. flies breeding in our room, hair in the bathtub, carpet frayed and pulling up, short of towels, we received a free with our room breakfast but were afraid to eat it.
Liked having breakfast at the inn. It was quite good, although they picked up immediately at the closing time! With the two restaurants next store didn't mind not being able to eat at the inn. Main problem with location was trying to get to the inn from the main highway. Had problem accessing Frontage Rd.( I think that was the name), particularly at night.
good location, courteous staff, clean rooms
The location of the hotel was good and close to everything you need in this small town , like Near a convention and conference center and not too far from the airport. They served a nice hot breakfast and the staff was pleasant. Business client tracked foot prints of mud in on carpet and it stay on the floor for two days. People were allowed to sit outside in hallways talking late into the night. The breakfast area was overly packed and kept running out of food. And the pool area was really for looks, it was very small, not clean and juccuzi had no heat and it was not clean either.
The staff was very friendly and welcoming. Bathroom was fairly clean but random hairs, humid room could be addressed.
I stayed one night at Courtyard Alexandria for a business trip. Once I arrived, parking was great, the staff was very welcoming, and the lobby was actually active with people at the bar or just hanging out with friends, etc. The check in process was very quick which was great after a long day of traveling and work. The room was clean, spacious, and had all of the amenities I was looking for. Microwave, coffee machine, and the refrigerator were great to have. The location was great as there were many restaurants and stores within walking distance or a few minutes drive. I had a hard time finding the place initially because it's behind other businesses and fast food restaurants. But after driving around the area for a while, I finally found access to the hotel. A sign from the street saying "enter here for Courtyard Marriott" might have been helpful.
I liked the cleanliness, the layout, and overall ambiance. The pillows were rocks!
The location was perfect for the purpose of our trip. Hotel staff were accommodating. The breakfast was a bit lacking.
bed was comfortable, room was clean There was smoking on my floor and I was not informed of this when I checked in. I am not used to there being smoking inside anymore and i didn't think to ask. I am not a smoker. The hall smelled like cigarette smoke as well as my room. The front desk person told me that there was a smoking suite on the 2nd floor where my room was, but that there were no other rooms available. There was an ashtray in my room, but she said my room was not a smoking room. There was not any signs saying no smoking though. Luckily the window opened and it was cool enough outside to sleep with the window open.