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Fantastic hotel with great staff and great room !! AAAA+++++
The meal was good The bed was horrible
The staff were very friendly and helpful and I was especially impressed with Rosie Shanks and her cheerful and friendly manner and attention to customer service . I booked on the internet and was dissappointed to find I had been booked at Dunedin city hotel when I though I had booked into southern cross . ,however staff were very good and facilitated a change without any fuss which I really appreciated and also forwarded on my umbrella later . Internet costs should be made more clear i.e a card on the desk in the room.I didn't realise the costs when i logged on .
It was close to town. Good food from restaurant. Friendly staff and good view of town Mini bar didn't have a lot of variety and was very pricey.
Our room was spacious and clean and ideal for just a place to sleep overnight. The staff were helpful with advice re things to do Our room was obviously ready for refurbishment, decidedly battered and tired
good service and hospitality.great meals.location great but too many hills.bar service average.
This is a very new and well-furnished facility. It is convenient to downtown and the university/hospital. The owners are on-site and very helpful. We thoroughly our stay in this lovely inn. None
The decor, cleanliness, location and the staff were wonderful we only stayed one night I could happily stay for a week Not at all.
The location is excellent being within walking distance of shops and restaurants. Very convenient. The laundry machine is a combined washer and dryer in one unit. It only does a very small load and this very small load takes hours to dry properly.
Staff attitude towards their guests The lack of ability to use the stairs when going up to upper floorsLeft a feedback form in the bedroom
nice cosy, warm room ,nicely furnished, good size, comfort bed, centraly located, nice and helpful staf.
The staff were very friendly and helpful The hotel itself was quite nice but its location seems to be in the poorer end of town with a long walk to anything that might have been worth seeing in Dunedin?