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overall the hotel was nice, its a Hilton. it was spacious and there are things on site like restaurants and a cafe for you. the staff was great, management- not so much. location was far from the center of queenstown... a $40 cab ride. you had to reserve the hotel shuttle (which filled up during popular times) or take a $10 water taxi. kind of inconvenient. lastly, we had to leave early due to a family emergency and the management refused the credit us or help in any way.
Location but ypu need a free shuttle or a $10 water taxi per person to get to town The credit card fee.
Good bed & room but overlooked construction site as well as lake but view was limited. Friendly & efficient staff. Decor too dark Wi fi not free in rooms A bit far out of town
gute Lage schlechter Service
Die Naehe zum Centrum, die Lage des Hotels am See, Parkplatz vor der Tuer Kein Internet, guenstiges Angebot bedeutete aelteres Zimmer im Rueckgebaeude, Lueftung vor dem Fenster, altes Ambiente im Zimmer
Eigentlich hat uns in diesem Hotel alles gefallen, vor allem auch das gute Preis-Leistungsverhältnis
Location and facilities
The View from our room was amazing, and spacious, we were upgraded, we had his & hers basins & an awesome spa bath!, The location was so handy toqueenstown The bed was uncomfortable, the air was too dry from the heater/ No air conditioning, there were no gowns in our room when we arrived & the fry pan was loosing it's teflon coating so we had to get another one through reception along with gowns.
The area of the room The window was to small for the room. There was a door connecting the room to another witch wasn't conveniently sealed so we could ear the noise of the other room. The first night we couldn't sleep because of the noise of the people that party next door till 5:30 am. In the morning we complain at the reception, they guaranteed it wouldn't happen again. The next night it happen again, and even with our phone calls to the reception through the night and they didn't stop. If the door was to be well sealed this wouldn't happened. next morning we left!
Not enough wifi.
the service was outstanding hotel staff was very friendly the pool tempreture was bit of a let down was to cold, also it said there was an indoor pool, not even half the pool was inside or undercover it cant be classed as an indoor pool. other than that it was all good.
great location and views, warm, friendly and helpful staff
Brilliant Views, large rooms, great balcony, walking distance to town, restaurant was nice and the room rates were very reasonable Reception staff made an error with my check in, therefore giving another key to a group of young snowboarders who barged in on me sleeping. Hotel spa needs a facelift
The apartment offered enough space and privacy for 4 singles males to travel together in comfort. A very valuable attribute. No in-room clothes washing machine (given we a skiiers it would have been a great healp) albeit facilities were available in hotel.
rooms are really huge WiFi is only working in the lobby but you still have to pay a per-hour fee
Die Zimmer waren sehr ruhig mit schönen Bilck auf den See. Die Lage war Ideal und direkt in der City. Das Internet funktionierte nicht wie angegeben. Ich hatte zwei Stunden gebucht und machte eine Pause, damit mir noch Zeit für später verblieb, doch nach der Paus konnte ich nicht mehr einsteigen und sollte wieder neue Zeiten erwerben.War etwas unglücklich.