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Blick auf den See Die Lage ist nicht optimal.
The staff is so very welcoming and accommodating. Great location - steps away from the shops and restaurants. Very comfortable room, comfy bed with soft linens - large bathroom including a jetted tub. wish we could've taken the hotel and staff along to our remaining destinations throughout the South Island.
Staff was friendly and helpful. Close to town centre, shops and restaurants. Bed was very comfortable Gadgets (espresso coffee machine, tv in bathroom, spa bath) were either user unfriendly or out of order. Our room faced a street with a noisy pub. So, if you want quiet, ask for a room away from the street. It had a nice view however.
The rooms are typically Hilton, nice and quiet with beautiful interiors. The staff were helpful and polite. The housecleaning did a great job every day as well. The resort is a long way from town,So a hire car is Recommended.In saying that,it is closer to the ski fields and more relaxed.Theres a water taxi which helps if you wish to get to town.Taxis are over $50 one way to town. $5 coffee at breakfast is annoying.(the provided coffee is ordinary) Make sure you get a complimentary breakfast when booking.It is very expensive otherwise,especially for people who don't eat too much for breakfast.
overall the hotel was nice, its a Hilton. it was spacious and there are things on site like restaurants and a cafe for you. the staff was great, management- not so much. location was far from the center of queenstown... a $40 cab ride. you had to reserve the hotel shuttle (which filled up during popular times) or take a $10 water taxi. kind of inconvenient. lastly, we had to leave early due to a family emergency and the management refused the credit us or help in any way.