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overall the hotel was nice, its a Hilton. it was spacious and there are things on site like restaurants and a cafe for you. the staff was great, management- not so much. location was far from the center of queenstown... a $40 cab ride. you had to reserve the hotel shuttle (which filled up during popular times) or take a $10 water taxi. kind of inconvenient. lastly, we had to leave early due to a family emergency and the management refused the credit us or help in any way.
Good bed & room but overlooked construction site as well as lake but view was limited. Friendly & efficient staff. Decor too dark Wi fi not free in rooms A bit far out of town
Location but ypu need a free shuttle or a $10 water taxi per person to get to town The credit card fee.
gute Lage schlechter Service
Eigentlich hat uns in diesem Hotel alles gefallen, vor allem auch das gute Preis-Leistungsverhältnis
Die Naehe zum Centrum, die Lage des Hotels am See, Parkplatz vor der Tuer Kein Internet, guenstiges Angebot bedeutete aelteres Zimmer im Rueckgebaeude, Lueftung vor dem Fenster, altes Ambiente im Zimmer
Location and facilities
Excellent service at reception - willing to help us when ever we asked at any time... Location of spa - we expected this to be outside on a deck overlooking the mountains...however it was enclosed in a room off the gym.....which is not really keeping with what Queenstown is all about...
I loved the under floor heating in the bathroom and the bathrobes were also very nice. The room was tidy and hasd lovely mood lighting. Very relaxing. It would of been an extra bonus to have had slippers. The mini bar could of had a few more selections
Staff were very friendliness and helpful I booked a room which included the breakfast (part of the deal) and the breakfast was added to my bill which I had to get removed. Also, some items were incorrectly added to my bill which I hadn't authorised.
Overall a nice experience. As to the restaurant: do not rush the otherwise excellent dishes through, but let people have a break between courses.
Great value for money - many attractions in Queenstown - Heritage offers free bus into town centre only 10 minute walk away - great staff really helpful - free parking - pool, spa also a day spa We weren't there long enough
The surprise of the quality, i had stayed there years ago and it was very ordinary the refurbishing is great
Price, large clean room Little bit outdated
Our meal and restaurant staff we're very good and price, excellent, room good size, bed fine.Car parking but was full except for the one we got, if any later would have missed out. interior of room a bit shabby, redecorating would help. Staff at front desk could be more friendly and helpful.
Die Zimmer waren sehr ruhig mit schönen Bilck auf den See. Die Lage war Ideal und direkt in der City. Das Internet funktionierte nicht wie angegeben. Ich hatte zwei Stunden gebucht und machte eine Pause, damit mir noch Zeit für später verblieb, doch nach der Paus konnte ich nicht mehr einsteigen und sollte wieder neue Zeiten erwerben.War etwas unglücklich.