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The location was nice/convenient. The bar/restaurant on the top floor is such a diamond in the ruff. What a spectacular view. However, I think you are missing the boat on what the bar on top could be. We went up to enjoy the view and a cocktail or two. We sat up there for two hours while we waited for the rest of our party. We were only waited on once. Five of us sat there with empty cocktail glasses and could not get the young man to even look at us. We had menus in our hand and would have love to order a few appetizers. It didn't happen. And the black metal railing the separates the windows from the rotation is terribly dirty. Rooms in need of updating. Hallways are dirty.
Location was decent in terms of each part of the city. Com for table bed... that's about it. Elevator was still rising with the door open. Wallpaper was peeling off all over the bathroom. No breakfast included. Bathtub faucet sprayed water everywhere when on shower mode. Room design was awful, you have to cross the toilet right in front of the bathroom door to get to the sink and tub. The hot tub was missing over 50 percent of the water so the jets were spraying everyone in the face. Small parking lot so we had to park across the street at a rundown bowling alley. Curtains let in a lot of light. Venting system would never shut off even on auto fan so room got dry over night. For how much this cost this was embarrassing. Will not be going back.
Thank you, Kayak for a great deal.
The staff gave me royal treatment. From check in to check out. I didnt like my room, and they gave me the one I wanted and did so smiling. They are gracious and very hospitable. These people are not just going through the motions. That I had to leave.
Staff was very courteous and respectful. Excellent breakfast. Great rooms
We had a pleasant view of the harbor and enjoyed all of the amenities like the free hot breakfast, free internet, lounge area, free parking etc. pool looked inviting. Place was clean and staff were friendly. I would recommend this place. Beds were too soft.
Staff was very friendly My window leaked a lot of cold air so I had to pull the shade to the room warm
Clean, friendly staff, lots of amenities, nice rooms. Pool was loud until close and then it was nice and quiet. Great place. Will stay again! Nothing
Very nice & well managed hotel. Close to everything, and quite comfortable. I can see where if you had a room by a pool it might be too noisy. We did not, we had a room with an amazing view of the harbor and we had a lovely and very relaxing time. Would recommend and we will come again.
Hot tub was filthy only holds three. The glasses in our room were dirty and one of the complimentary water bottles was opened and half gone.
Great service from beginning to end. A special thanks to Front Desk manager Chris Powell for going out of his way to make my stay top notch.
My husband and I were in Duluth celebrating our wedding anniversary. The location of the Sheraton is wonderful as it is in walking distance to several restaurants and bars. The staff was very friendly and when we arrived back in our room the evening of our anniversary we had a complimentary dessert waiting for us along with a card. I was a bit pricey to stay here, but I guess you get what you pay for.