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Thank you, Kayak for a great deal.
The room was clean for the age of the facilities. The staff were not friendly or even pleasant. The fact that there was not a breakfast, for $100 a night I'd say thats a rip off.
Room was very weird, windows and closet very dirty.
The location was nice/convenient. The bar/restaurant on the top floor is such a diamond in the ruff. What a spectacular view. However, I think you are missing the boat on what the bar on top could be. We went up to enjoy the view and a cocktail or two. We sat up there for two hours while we waited for the rest of our party. We were only waited on once. Five of us sat there with empty cocktail glasses and could not get the young man to even look at us. We had menus in our hand and would have love to order a few appetizers. It didn't happen. And the black metal railing the separates the windows from the rotation is terribly dirty. Rooms in need of updating. Hallways are dirty.
The hotel was nice overall. Our room was clean and put together well, the restaurant was cool with the overlooking views, and the hot tub/pool was relaxing. We booked and paid for a "tower with lake view" room, but our room was given to someone else and we ended up with a city view, which was a huge disappointment.
Manger was helpfull and very nice A/C had a tough time keeping up
Very clean and nice rooms. Sleep number bed, but the control to adjust the bed didn't work.
Location was decent in terms of each part of the city. Com for table bed... that's about it. Elevator was still rising with the door open. Wallpaper was peeling off all over the bathroom. No breakfast included. Bathtub faucet sprayed water everywhere when on shower mode. Room design was awful, you have to cross the toilet right in front of the bathroom door to get to the sink and tub. The hot tub was missing over 50 percent of the water so the jets were spraying everyone in the face. Small parking lot so we had to park across the street at a rundown bowling alley. Curtains let in a lot of light. Venting system would never shut off even on auto fan so room got dry over night. For how much this cost this was embarrassing. Will not be going back.
Staff was good, great view from room, revolving restaurant was great Building a little dated, but still a great place
Restaurant options, indoor pool, and wonderful room with great features and complimentary items.
Nice view. (from our room) wasn't as great for another couple we met. But they had a dog. Coffee in morning No cheap breakfast. Staff interaction was not bad. Just not fantastic either. 3/5.
I loved how close it was to downtown shops and event areas so I could walk everywhere and I don't have to worry about parking or driving. The room was small but cozy. I had a special deal throigh Kayak so that's why I chose this hotel and I had a pleasent time for my stay. Needed a little cleaning in icemachine and vending areas. Also the elevators where a bit rikity for being a hotel with rooms on the 10th floor. But the biggest annoyance for my visit was the staff. When I went to check in the girl obviously didn't understand that I had already purchased my room and was going to charge me for a whole other booking. So a tip would be to double check that the receptionist follows what you're telling them and not making you pay extra for your room.
This is a beautiful hotel right on Lake Superior. It is clean and well decorated. It is just on the other side of the aerial lift bridge, so convenient to everything in Canal Park. The breakfast was substantial and tasty.
Great views, comfortable and clean rooms, great amenities
We had a pleasant view of the harbor and enjoyed all of the amenities like the free hot breakfast, free internet, lounge area, free parking etc. pool looked inviting. Place was clean and staff were friendly. I would recommend this place. Beds were too soft.
Perfect weekend away with my husband and toddler. The rooms are clean and spacious. Loved the balcony, we watch the ships pull in and out my son loved this. The pool was great, shuttle service was convenient and the breakfast bar had plenty for all the choose from. Would recommend this place in a heartbeat!
loved the harbor view of the marina from the room! breakfast was a good assortment to choose from nice to have a balcony the staff were very nice and efficient too the room had nice decor, and hallways had great old pictures of the boathouse and area the whole hotel was very clean Pricey! a lounge/restaurant would have been nice, they had a small bar that only served a few types of beer. Anti smoking but that is the City of Duluth, the property is small so you dont have to go far to smoke off property
Very nice. Relaxing, and a nice walk to Canal Park
very inviting and friendly. have stayed here twice and would do it over again and recommend to others. here with my mother.
This hotel is tucked about 6 blocks from Canal Park. Easy walking to shops and restaurants. Super clean and very nice hotel. We stayed at the Harbor Suit - awesome views from all windows and large patio to watch the boats. Our family of 4 was wowed!
Complimentary breakfast, and they serve quite a bit of food. Good location close to Canal Park. It is a little bit pricey.
Staff was very courteous and respectful. Excellent breakfast. Great rooms
I liked the comfort of the bed and it was clean and new. I didn't like the fact that there was no pay per view.
Staff Kate was nice. She did her best job to fix the mistakes the other staff didn't do. The hotel is nice but in a odd area looking out at a big boat yard and a few run down houses. When confirming my stay the staff didn't do anything they said. We got stuck with a room looking at a big blue roof. They did give us another room which was made for a wheelchair person so the bathroom shower had no tub so when taking a shower the water ran all over. This is an $90 to $100 hotel tops anything over that your wasting money sorry to say.
Clean, friendly staff, lots of amenities, nice rooms. Pool was loud until close and then it was nice and quiet. Great place. Will stay again! Nothing
It's proximity to great attractions and sight seeing.
Staff very friendly. Hotel is clean. Nice reception for the runners. They jacked the rates up for the marathon. Over $300 per night? In Duluth? Really. It's a Holiday Inn. Our floor was the 10th. Lots of noise echoing through the halls until about 10:30 when the pool closed. No doorways on the hall to block noises from the pool area.
Location was good for doing things in downtown Duluth. Staff was friendly, room was clean, if on the small side. Room was too close to the 8th floor pool. Good luck taking a nap or sleeping anytime between 6am and 10:30pm.
Staff was very friendly My window leaked a lot of cold air so I had to pull the shade to the room warm
Location. Front desk guy on a Friday around 3pm. We got a hall room, the pool area rooms are probably really loud. Housekeeping knocking on doors loudly in the early morning. Lots of young teenage boys. Elevators.
Overall it is a good hotel. Clean, room was clean and smelled good. Good area for walking to bars/restaurants, getting to the pier, etc and not far from the highway. Front desk person was nice and even suggested a few spots for hiking for us. We stayed on a level that had a pool and it was pretty loud. They have two pools I believe and they take up the exact center of the floor and have rooms surrounding the pool with maybe 10 feet of space on each site. We could hear conversations going on at the pool from our room with the TV on, so definitely ask for a room not on a pool level if you want a little more quiet setting. Overall a good hotel though.
Very nice & well managed hotel. Close to everything, and quite comfortable. I can see where if you had a room by a pool it might be too noisy. We did not, we had a room with an amazing view of the harbor and we had a lovely and very relaxing time. Would recommend and we will come again.
good value - lots of amenities and close to everything.
The location is great, close to Canal Park and the Duluth sights that most tourists want to see. We've been staying here on family vacations for many years and this hotel just feels comfortable, like a favorite pair of Levis.
The room is clean. The fridge is too nosie.
Our room overlooked the atrium pool. During pool hours (almost ALL our time there), so unable to take a nap at 4:00 after hawk watching. And until the pool closed at 10:30, VERY noisy. I would stay here again ONLY if could get an interior room away from the pool.
Location is fabulous Clean Friendly staff Efficient staff
Spacious room with two queen beds. Great view of Lake Superior. Walking distance to multiple restaurants and attractions.
We spent two days with the fireplace and in-room whirlpool. Cold and cloudy, but the balcony still afforded a wonderful view of Superior. The staff was extremely helpful and down right sweet. And that's always a plus! That we could not stay longer.
Kids like pool and the morning breakfast. Great location, walking distance from many places. Bed could be more comfortable
They advertise that each room is a suite which is false. Our room was smaller than a standard hotel room and had no separate room The hotel staff member was not very accommodating. We switched hotels after the first night bc we have small children and need a separate space.
Location!! Happy hour!
The keys didn't work well. Otherwise everything else was good. Karen
I especially like the option of bringing my food up to my room to finish it at a later time. Robes for a quick swim in their Salt water pool, quite inside and out. Excellent location in downtown Duluth. The whirlpool water was not hot enough for my taste, but then you can't have everything....
Great service from beginning to end. A special thanks to Front Desk manager Chris Powell for going out of his way to make my stay top notch.
Hot tub was filthy only holds three. The glasses in our room were dirty and one of the complimentary water bottles was opened and half gone.
People, room, accommodations, all was wonderful!
My husband and I were in Duluth celebrating our wedding anniversary. The location of the Sheraton is wonderful as it is in walking distance to several restaurants and bars. The staff was very friendly and when we arrived back in our room the evening of our anniversary we had a complimentary dessert waiting for us along with a card. I was a bit pricey to stay here, but I guess you get what you pay for.
staff very helpful club on 6th floor was closed most of tues.