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Everything! Our second stay in less than a month. Great location, friendly staff and comfortable.
It's a great location if you are going to the Mayor Clinic. The rooms are very dated. They have no connected rooms. They did have some updated rooms for $75 more per night. The "Grand " in their name only represents their location, definitely not their room conditions.
swimming pool poor access to check in poorly marked access to parking have to pay to park parking gate operators not functioning ( big inconvenience) Room floors were dirty, bathroom floors/ fixtures were dirty, cracked/broken tiles in floor and walls Bathroom fixtures were old , leaky faucets, flickering lights were poor needed bulb/maintenance/replacing. Room service cart was in the hallway with dirty dishes on it from the time we arrived and was "still there when we left" a day later. very "run down" appearance. I would not recommend someone staying there. I feel I should be compensated for this stay
No need to go outside in the cold. Toilet needed repair and it was not done for us. No breakfast included. WiFi not very speedy.
Close to Mayo Clinic. Bed covers had blood on it. Looks like it has not been washed for a while.
Very close to Mayo Clinic with very short pedestrian subway connection to the clinic. The staff were very friendly and helpful. The room had a comfortable bed and nice TV. The room (standard) was VERY small. It had a single queen bed only. There was no refrigerator. The room was SMALL. There was only 1 little bottle of shampoo that wasn't replaced during our 3 night stay. The room was very tiny, hardly enough room to get around the bed.
Very clean and updated. Nice room for the money. would stay again when going mayo
Clean, quiet, good shuttle to Mayo. The hallway and rooms had a very strong odor of either air freshener or cleaning products. It didn't go away over night. It was strong enough to irritate the inside of my nose and throat. And I could taste it after just breathing the air.
The hotel is within 7 mins of the mayo. There are a handful of great places to eat at. The hot tub is awesome and the beds are pretty comfy. My room was right next to the elevator and whenever someone came to the floor I could hear the ding.