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They did not hold my bed, I had to sleep on a pullout bed in a conference room
spacious hotel. room, lobby, dining area, etc. i like that the breakfast cost was included in the price of the room. that was a nice surprise.
One big negative was the last minute change from 2 queen beds to one king and "Pull-out" queen. The pull-out was too small and uncomfortable. When I asked about the change, I was told that I booked with third party agent. This came across very negative. I booked a room with two beds and it was changed to one bed and a pull-out. Bad business!!
We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again
Room starting to look worn. Bedside lamp needed new bulb. In room coffee maker full of scale deposits and would not heat properly. Maids cart parked in our hallway overnight in front of open service room door. Many carpet stains.
From check in to check out the service was great! Our room was very spacious and clean.
$14 charge for WIFI