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Fantastic staff and great clean & modern rooms
Beds were too small (need queen beds) and would like small fridge. If had these items, stay would have been perfect.
Not much. Bathrooms smaller then most RV's. No queen or king beds, only doubles. Freight trains run all night within 50 feet of property, no sleep. Restaurant has poor service. It was a breakfast buffet. We asked for waters and the three staff members wouldn't serve us water, said we had to wait for OUR server, who apparently on break. Waiting 10 minutes for the water. Poor experience overall.
The bed was very comfortable and the view was great. We actually had a staff member unlock our door and enter our room without knocking first - it was our anniversary stay, so needless to say, it was a rather uncomfortable encounter. We had stayed here before the flood of 2008 and subsequent remodel. The pool looked like it got smaller and there was no hot tub. Not sure why they wouldn't add one with the multi-million dollar remodel? The bathroom was tiny - you can barely close the door without it hitting you. 2 staff members called in sick to the restaurant, so there were only 3 people trying to serve everyone for breakfast. Overall, not worth having to pay for the parking ramp, expensive undercooked breakfast, and feeling like anyone would walk into your room at any time.
The building needed some minor visual repairs
Prefer this stay over the AmericInn next door! WE take the shuttle to the airport from there, PERFECT
The staff were very friendly and helpful. The room was quiet and clean, and the location was very convenient to the airport. There's even a gas station just across the street if you need to fuel up a rental car before returning it. Everything was great!
Huge room, wonderful staff, overall great value for the price!!!
Hotel was clean the breakfast was good close to freeways The particular room that I had needed some updating loose or broken fixtures on the walls cracked paint
There was a bed, it had clean sheets and pillows. We needed to sleep and it was comfortable. Shower had great pressure, the unintended neck and back massage was awesome. Mini-kitchen in the room was a nice feature, had we been staying longer. Personal preference, but didn't like smoking area so close to the entrance. Had to tuck curtains into the window because the AC unit was blowing them all over the place. Pretty minor nuisance, and easy to fix.
Location is convenient The hotel in general is rather dirty feeling. Pool was absolutely filthy and the hot tub was even dirtier and the jets do not work. The pool and hot tub area appears very run down
It was decorated upscale. The room and bathroom were spacious. The complimentary breakfast was nice No
Huge suite and friendly service.
the breakfast menu selection was a wide array of superb breakfast foods. there was mildew in the shower. we brought it to the attention of the front desk and it was taken care of.
We loved the personal attention from all staff members...super friendly and very accommodating. We enjoyed having the cookies and bottle of water when we checked in. The breakfast was fantastic, our room was super clean, spacious and had everything we needed. They were even super helpful after our stay because we had accidentally left a suitcase behind!
Loved the availability to get together in large groups (family) and visit or watch an important horse race. The rooms were wonderful and felt like a little mini home.
We chose Homewood for two reasons. 1) From photos, it appeared there were separate rooms - which would have been good since my daughter and son-in-law were staying with us. This was NOT the case. 2) I love to use the hot tub/spa. Due to a "prior event" the pool and hot tub were not available until noon the next day. Then, when they became available, the heater on the hot tub did not work.