Hotel is in a central location with an attractive restaurant. Reception staff were friendly and efficient. The hotel appears to be two or three buildings combined, with a consequent difficulty in negotiating the maze of corridors between our room, reception and the restaurant. The restaurant service was extremely slow, probably because of a shortage of kitchen staff.
Clean, comfortable, courteous staff, everything went as planned. Good meal in the restaurant, Well located for central new Plymouth. Good value.
Obliging staff with a smile and willingness to be totally helpful whenever we made a request No porter service and would have liked a biscuit available when we had cups of tea and coffeee on arrival
Staff helpful.Food most enjoyable both breakfast & dinner. Sound insulation poor even after room move.Woken at 6.15am by loud shower next door.Poor quality towels (we would have thrown them out).Lounge only suitable for watching TV.
Quality eatery, easy access to shopping/waterfront, parks, museum and tourist centre, it was available at relatively short notice. Noisy air conditioning. Price we were quoted for five nights only applied to Friday, Saturday and Sunday. We were charged a higher rate for Thursday and Monday nights (+$15p/n extra).
Bed was comfortable and when asked to fix TV staff were efficient and friendly Self cleaning bath had a smell about it
Hotel staff was friendly and hotel room was excellent, value for money.