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Good beach location, not far from good restaurants and town of Negril. Staff was very good. Loud most times, loud music, loud people in halls, Wish rooms had sliding windows. Had to use ear plugs to sleep at night. Bed uncomfortable
Comfort of beds, nice pool Staff was friendly for the most part but I didn't get that family oriented feeling like I've had in other hotels in Jamaica. Doors in rooms were dirty, door to balcony would not shut properly and locked from the outside - staff had to come in and change the door knobs as they were put on the wrong way, mirror in bathroom was put on wall in an odd place - hard to look in mirror, poor lighting in room when you are trying to get ready, breakfast meal is not worth the money of $11 daily. There were not many food options and they give you very little food. Seemed like the food staff people in the morning serving the food were always in a bad mood. The ladies walking around in the restaurant were very nice and friendly. Had dinner there twice and was definitely NOT impressed! We were only given one room key which is a pain if you are sharing a room with more that one person. The beach is tiny and very hard to find any shade - too hard to shield from the sun. A taxi guy sitting in the hotel lobby tried to charge us more than double the fare to go down the road! Over all Traveller's is an OK place to stay but I won't be back.
This is one of the best resorts I've ever been in. The food was delicious, the alcohol was yummy & unlimited, the staff was great & very friendly, and the experiences unforgettable. This is a great resort for couples. My husband and I celebrated our birthdays and honeymoon. The staff made all of these occasions unforgettable. We especially liked the free tennis lessons, snorkeling, catamaran ride, piano bar, beach party and day and night events (music bands, bonfire, mixology class, couple massage class, etc). The only major issue we had was with the plumbing in our room, especially with the toilet, but it was fixed immediately.
Just returned from a visit 4/1-4/6/17 and were thoroughly impressed with the resort. Food was way better than other resorts, and the grounds are spread out enough that it never felt crowded. Always was able to find a beach chair in the shade, even when we got to the beach at 11 am. Always found a seat at one of the bars, hardly waited for drinks. Staff is friendly and helpful. Had the atrium suite and didn't miss the tv at all. Beach is raked every night and the grounds are meticulously kept. Already planning to go back! Food at the cabana and sea grape took a little long to get. I can't even believe I'm complaining about this.
We went for the 5 day 4 night trip. It was an Great trip all around. We had fun everyday and there was so much stuff for us to do that we wish we would have stayed for the week. We cant wait to go back. We were in the cheepist room and the room felt like the top noch room, it was a beatiful room all around and we were not looking at the water our room faced the spa and it was just great to walk out on our belcony and listen to the birds and look at the amazing surroundings that jamaica has. i hope you take your family there its great for kids all ages and greatt for adults also. = )
We recently stayed for 1 week with 2 small children. The workers at the resort are very friendly and always say hello and make you feel welcome so if there's an area that is really good, that's it. The beach is also terrific and there are plenty of chairs at the beach. The activities and food are another story. We went because of the children's activities but the hours operated weren't given much thought. They post from 10 to 5 for the water park which is the primary fun for the kids. What do you do with kids that get up at 6???? At the very least it could be open at 9 and close at 6, well before it gets dark! To make matters worse, the last day we were there the kids wanted 1 last dip in the 'Lazy River'. We had to get a shower and dressed at 10:30, so like they always say, No problem. BUT - they did not open until almost 10:30 and the kids were broken hearted. We spoke to 5 different workers from 10 to 10:30 and all they could say was 'it's a maintainance problem'. Nonsense - they we...
Love the resort, Love the staff! Everyone working there seemed to be happy to be working there and happy to help with anything we needed! It was clean and easy to enjoy all that the resort had to offer! The food wasn't super but it was good! From the moment we arrived until the moment we left we were treated fabulously and can't wait to go back!
no kids is huge beach is spectacular very helpful and cheerful staff, well trained, right down to room maids security presence maintains safety great weather every day surprisingly good on-site medical care my wife loved the food, but i'm not a foodie, and it was hard to find simple food to eat -- skipped half the meals the resort felt small by the end all inclusive watersports doesn't include the fun stuff (parasail, tubing, jet ski, etc) not much to do in the evenings -- the resort "activities" are lame and loud (kareoke, 80s night, etc)
Our room was very comfortable, the food choices were plentiful and wifi better than expected. Nighttime activities could of been more varied. It was a bit quiet after dinner.
After comparing many resorts, we chose to go with Couples Negril because of its reviews on the quality and service. It was also our first time at an adults only resort. Our experiences was even better than what we expected! Food was delicious, the resort was well decorated and romantic, and the staff was extremely friendly and helpful. It was perfect for a couple's much needed getaway.
the location was great! Right on the beach in the heart of Negril's 7-mile beach. There is a place to rent bikes/scooters right across the street and there are tons of restaurants within walking distance. unfortunately, the staff was really bad. Very poor customer service, not friendly, and at times down-right rude. It really detracted from our stay and we would not return to this resort as a result. We would try one of the dozens of other hotels nearby, which are comparable in cost.
Relatively new property. Modern amenities. Large room. Big balcony. Renovated. Great beach bar Restaurant was great! Personalized welcome. Great location on 7 mile. Room could use more cleaning (floorboards and walls in our room needed a bit of love). Still not nearly as bad as other properties we've stayed in Negril. However, as a "luxury boutique" a few cleanliness matters should be addressed (at least for room 232.) "Oceanview" was just a partial view of the ocean. This could be better explained in the description. I booked "superior oceanview" not "superior *partial* oceanview."
good location, rooms continental bfast (included on daily price) was 4 cold toasts two pieces of butter and jelly and thats all! reception staff extremely slow and not helpful with tourist info, room was not available upon check in, when asked how could i join a sailboat cruise the recepcionist simply stated "i dont know"..restaurant service was very poor and unfortunately the beer was never cold enough... thats it. not a good experience for the price ($300 a night!)