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Friendly Staff Long distance to get to my room.
The grounds were beautiful and the exterior layout is really nice and attractive. I like the tile floor in the rooms. Lack of elevator is horrible. We were behind a group of young men who literally had to carry their grandmother up the stairs. We had the first room as you came up the stairs which was quite noisy. Breakfast was pitiful unless you paid and even then it was not that good.
The staff at the hotel are fantastic, very friendly and extremely helpful. In particular Seanna-Kay Cole, Jody, the kitchen staff and Mrs K Brown who treat you first class. The rooms, the friendliness.
Service at Eden Garden was remarkable. Seriously. From the minute I walked in the door with no reservations through check out, I was met with impeccable treatment. I even extended my stay for an additional day to bask in the sauna and eat the delicious jerk chicken pasta. Certainly a gem in Kingston and I look forward to returning.
i previously stayed at the Courtleigh in 2008. I was as impressed with the cleanliness, outstanding customer service and courtesy of the staff this visit as I was then. I was disappointed that they had no rooms with hot tub. The complimentary breakfast was good but had none of the traditional Jamaican dishes which was available for purchase.
The Court leigh was Great. Check in was fast and our room was upgraded from a deluxe room to a 1 bedroom suite. The bellhop escorted us to the room and showed us around the hotel. He was very infromative and helped with any questions we had. The suite was huge!!! Living Room and bedroom, huge bathroom. Our stay was pleasant and we had no problems with the room. The Pool Bar restaurant has great food! Definitely try the jerk chicken pasta and the Magarita's!!! The from desk was very helpful and let me exchange money severeal times during our trip. I would definitely stay here again.
I just regret that my stay was so short. The staff was warm, friendly and very accommodating. I will definately recomend this hotel.
Good location in New Kingston adjacent to Emancipation Park. Restaurant and bar on premises are tood, food exceeded expectations. Room was large with ample AC.
Location within Kingston was adequate. Facility also had nice tennis courts. Nice place to stay if on a business trip, NOT an ideal location for vacationing families. Bar staff didn't not know how to make the most basic drinks without Google. Rooms were overpriced compared to other comparable hotels in the area.
The staff were very friendly and helpful. The rooms were good . The bathroom had a smell that I didn't like