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The grounds were beautiful and the exterior layout is really nice and attractive. I like the tile floor in the rooms. Lack of elevator is horrible. We were behind a group of young men who literally had to carry their grandmother up the stairs. We had the first room as you came up the stairs which was quite noisy. Breakfast was pitiful unless you paid and even then it was not that good.
Friendly Staff Long distance to get to my room.
The staff at the hotel are fantastic, very friendly and extremely helpful. In particular Seanna-Kay Cole, Jody, the kitchen staff and Mrs K Brown who treat you first class. The rooms, the friendliness.
Service at Eden Garden was remarkable. Seriously. From the minute I walked in the door with no reservations through check out, I was met with impeccable treatment. I even extended my stay for an additional day to bask in the sauna and eat the delicious jerk chicken pasta. Certainly a gem in Kingston and I look forward to returning.
The Courtleigh Hotel and Suites was great. The staff was very friendly and professional. It was very quiet and relaxing in the room. I slept well in the bed and my room was cleaned each day. Breakfast was provided each morning and people were friendly. A friend of mine drove me to Ochos Rios which is only an hour away. So, I was able to enjoy Dun Rivers Falls, beach, jet skis, and swimming with the Dolphins at Dolphin Cove. I did not get a chance to swim in the pool or dine at the Hotel but it was a nice view and decorated lovely. I saw others eating and swimming and enjoying themselves. I would stay defintely stay again.
This was my families 1st time in Jamaica--My daughter is a huge fan of Bob Marley, so we decided to make this our families 2008 summer vacation. The hotel was awesome---The room was very large and extremely clean. The free hot buffet breakfast was very good! The pool was nice and the staff very helpful. We never saw a fitness center---and did not find the gift shop unti the end of our stay ( the gift show is very, very tiny--I think it's someones office with a few items for sell) I wish the staff would let you know the lay out of the hotel. The Bell hops were the best---Very informative, and you must use the Juta taxi serivces. I would recommend this hotel to anyone, as well as, stay there again on my next stay.
loved staying in this hotel business hotel type nothing much goes on here. most of the people that stay there are in jamaica working not so many vacationers. thats what i loved about it.... its quiet and pleasant. the service is very attentive and accomodating for a place away from home. although it is a business type hotel still the authentic feel of jamaica can be found in the friendly staff and the best breakfast and to compliment it with jamaicas own blue mountain coffee.
This hotel is located in the New Kingston business district and is walking distance to the night clubs and many fast food restaurants. There is a nice park across from the hotel.The hotel has recently reopened after a fire. The rooms are standard hotel rooms with coffee and tea offered, a safe and an iron. The staff is very friendly and always ready to help. The hotel has an impressive lobby with a small gift shop and cafe. Enjoyed my stay.Will stay here again.
After the cancellation of my flight we were booked into this hotel, the customer service was great, the front desk clerk remembered me and was very pleasant
This was my first time in Jamaica and i spent my first night here. The room was small with 2 double beds in it. I had to sleep in the same room as my two daguhters 15yrs and12yrs had ti share a bed. Bathroom was not great. Needed a fridge for my mediction to go in and could not get access to one had to keep running out to ice box all night. Staff were pleasent but no very chatty. Food was delicious. Not sure if i would stay again at least not with my children.