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We had a very nice ocean-front room in an adults-only building with an adults-only pool and beach. Food was good and beverages plentiful. Too much loud reggae music blaring at you all day. We found refuge from the noise at the adult beach; however there were many hotel guests smoking pot there. Building 7 needs some plumbing upgrades on the bathroom and quieter air conditioning.
Beautiful beachfront location, plenty of food & drinks and the staff were very sweet. Having never stayed in an all inclusive...I didn't realize you had to make dinner reservations at the resort restaurants a day ahead. We didn't get a chance to go because if this. I think the staff should have been more informative about this on check in.
Perfect kid friendly environment with lots of activities for children. Childcare services Food was average. Not enough selections. My husband and I stayed out late 2 nights and could not find any food or drinks anywhere on the location when we got back. We were told that it is non-existent after 1am which diminishes the whole point of being all-inclusive. No mini bar in the room. Not even complimentary soda or bottled water in the refrigerator.
The hotel is wonderful and the staff is great - food and drinks were top notch also! Highly recommend -
Loved the restaurants and food..staff was excellent and very friendly.. hotel was very clean. I am very happy we chose the Hyatt Ziva. We can't wait to get back.
The food was very good, rooms and view were excellent. The only complaint is the music went on a bit later in the night. Not terrible, but since I was there for business, I didn't get as much sleep as I would have liked.
Adults only and the staff was amazing! The staff was so kind went out of their way for you and always so sweet. They remember you after only meeting you once! It was mostly couples which isn't a bad thing but could be annoying for some. It's a long way from most excursions. It's not a 5 Star compared to American Standards but for sure a 4-4.5!
My girlfriend and I were extremely comfortable from start to finish. Impeccably friendly staff and delicious food and drinks included in the purchase. BEWARE: the Romantic Dinner, wine, and Spa options are deceptively not included in the "all inclusive" purchase, and prices aren't available until you express interest to the concierge. Awkward to find out when you're there.
The beach and pool were beautiful, and that's about it. The staff were terrible. The female staff HATE the female guests and treat them horribly, and the male staff stare at you with an air of perversion. Additionally, the food, compared to other all-inclusive resorts (like in the Dominican) was absolutely disgusting. We will not be returning.
-quiet, don't have to deal with drunk people -friendly staff -modern room -nice clean private beach -not too far from all the main attractions (walking distance to the great house in rose hall, about 1.5 hours away from negril and about an hour away from dunns river and blue hole) -only 3 a la carte restaurants and overall, the food was just ok -good if you request for a non adjoining room. otherwise you are separated from the other room by a door -did not get too much of a luxurious all inclusive vibe (compared to my other all inclusive experience in mayan riviera at the princess resort grand sunset) -wifi is extremely unreliable if your room is not close to the main lobby area