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This forever set the bar for us!! This is what heaven and dreams are made of. Every single employee was wonderful, every spot was well groomed and cared for, every restaurant was delicious, every moment was fantasy!!
Very bad evening entertainment programs. The interiors of restaurants are obsolelete for 20 years. Below average food in all restaurants. Even a meeting wth select members was organized without any interesting idea and passed like a simple dinner.
The rooms and the food at Horizons was great. Check in was nice and easy. Arrived early and was given a room right away.
The service was horrible. There were never towels in the room, or by the pool/beach. You wait FOREVER if you ask for anything. The staff is friendly but incompetent. The food is horrible. I couldn't wait to get home. The air conditioning in the hotel did not work in the hallways, it was sticky and humid. Just go to Mexico, same beach but with much better service and food.