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I liked the rooms, the food, the hospitality, pretty much everything about our visit OVER PRICED! Called the hotel, was told they were sold out for the weekend but went online and found this site. Needed the room so couldn't balk at the price but seriously, $256 for a room that normally goes for $100 less? OUCH!!
Caddie did a good job at the front desk to help with some of the issues and Joe the breakfast chef was full of customer service when others wouldn't go out of thier way to help a weary traveller. Was told valet was the only one available. Left keys out on the desk outside while running to parking garage. Then ordered room service and was told after 90 min that front desk staff had to bring food up because there was only one person in the kitchen. Fourth of July weekend. Really not good plannin.
Replace bathtub with floor that is level with bathroom floor
The location, staff, and breakfast were great! The pool was really cold and there was no hot tub. All evening we heard teenagers bring wild in the hallway and our neighbors TV and conversation. The bed was rock hard and very uncomfortable!!
Convenient location, in the Haymarket and close to downtown made this hotel appealing. Beyond that, though, I would not recommend this hotel as a top choice. Hotel seemed dated with the fit and finish appearing a bit long in the tooth. There was mold growing around the windows in the room and dust on the carpeting around the edges of the room. The shower flooded the bathroom floor. The future had a sagging look to it. For the price of the room and the state of the appointments, I would have expected free parking and/or free breakfast, but all of that was extra. All of this combined to give the hotel the impression of being a party destination for football game day weekends, but not a good choice for any other reason. We would have preferred to have stayed at the Embassy Suites but it was full the night we were in Lincoln.