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The location of the hotel and quality of rooms is great especially anyone spending multiple days in Lima. However, the service by each of the employees we came in contact was outstanding and certainly makes the Marriott name shine in Lima.
Wonderful service, beautiful hotel, location and views. Bottled water provided free and unlimited. Gym was FABULOUS! Shower door leaked, charge for wifi in room, coffee/expresso machine pods not restocked daily. But were provided after request. Bar drinks and breakfast buffett were overpriced.
Neighborhood, near everything
I'd just like to take this opportunity to publicly give my thanks to Juan Jose, the young bell man who took the time to kindly grab our luggage, welcome my wife and kid, and show the functionality of the room to them while I stayed in the lobby checking in. The first thing my wife said was: "Wow!! that young man really went above and beyond helping me and made me feel at home." Additionally, Priscilla, lady at the concierge desk, was very attentive and knowledgeable to accommodate our transportation and reservation needs while in the hotel. Even though, we only stayed one night (Sunday May 29th, 2016), we experience and saw enough from the hotel and staff that would makes us go back and stay at the JW Marriot Hotel Lima. Cheers
Room was comfortable, clean, and quiet. Bedding and towels were very soft. Very practical bathroom toiletries. Bar with live music was great. Cost and fee for wifi.
Es ist einfach ein Business-Hotel so wie man es kennt. Ich habe allerdings als Urlauber ganz bewusst dieses Hotel gebucht. Ich hatte einen Tag für Lima eingeplant und mein Heimflug war spät abends. Da mn das Spa als Hotelgast kostenlos nutzen kann, konnte ich mich ganz der Erkundung von Lima widmen und dann frisch geduscht die Heimreise antreten. Daher hatte ich eine acvt dort gdbucht.
direkt an den Flughafen angeschlossen sehr teuer
Die Lage ist sehr gut, die Einrichtung stimmt, Frühstück sehr gut. Gesamthaft freundliches Personal. Dusche defekt (nur brennheißes Wasser - Verbrühungsgefahr). Das Personal hat dies mit einem Kopfnicken abgetan und nicht einmal nach der Zimmernummer gefragt. Cash-Zahlung nicht möglich, Preis war bereits vor Ankunft komplett abgebucht.
Das Hotel ist ideal am Flughafen gelegen. Der Flughafenlärm ist nicht zu hören. Morgenessenbuffet war ausgezeichnet reichhaltig. Die Gelegenheit im Hotel auch abends noch was zu essen ist ideal, da kein Restaurant in Geh-Distanz erreichbar ist.
Nothing This was the worst. I made my reservation through Kayak, received a "confirmation" code and all for nothing. When I arrived at the hotel I was at the check in area for 4 hours. They never found my reservation. I had to pay for a whole new reservation at the spot cause I just couldn't take it anymore. Do not book this hotel through Kayak EVER. BOTH THE HOTEL STAFF AND KAYAK ARE RESPONSIBLE and a disgrace.
Used the ATM in the lobby, and my card info was robbed. Later, unauthorized withdrawals. Be VERY careful.
Like the previous poster... get the Tower room. The service/rooms are not as upscale, but for the price you can't beat it.
We stayed 1 night at this hotel. Should of been 3 but we ran like hell. Its a tiired dirty old smelly hotel. How it stays part of the Sheraton is beyond me. Its a complete garbage can. Stay there at your own risk!!
This hotel is located in the downtown area of Lima. It was very loud with honking and street noise and I was up on the 10th floor. I preferred staying in the Miraflores area of Lima. I would not recommend this hotel to anyone looking to have a pleasant experience in Lima.
Great hotel, but expensive. It is located in a very busy site of Lima, the only transportation is by taxi, walking is not very fun. They extended my staying for 8 hours, because my plane was departing late, and they charged me for the 8 hours, not for a new day or half of a day, which it was very nice.
Absolutely the best hotel in Lima. The rooms have amazing views and the staff is extremely helpful.