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The waterpark was great. Friendly people working there. I would recommend the water park, but not the hotel. But, you have to stay at the hotel to use the water park. I would tell them to clean the place up. Too dirty for how expensive it is to stay there Room was NOT clean. Urine all over the toilet, broken lampshade, wet and used hand towels, slow draining sink, shower faucet dripped, bathroom floor not swept, dusty ledge. Too expensive of a place to be that dirty.
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The room was spacious. Comfortable bed with nice lighting all around. Nicely decorated. Very quiet. I think they must use a carpet freshener, because it really smelled nice, even the hallways. Hot breakfast was a very nice treat. Toilet bowl had toothpick in it, so I was leary of how clean it really was. Sink had black residue around the silver drain disk. That shouldn't be there. Could be cleaned with a Q tip. Front desk clerk could have been more welcoming.
Nice room, clean hotel, friendly staff!
Staff was very friendly and willing to work with us, even though we had small children and it was a business hotel.
Location of hotel . close to food and shopping. We parked the car and walked to everything we wanted to go to. There was shopping for men not just the women. A good variety of food choices near by. Target and same within driving distance.
We received excellent rate through hotels.com. Location to power and light very close and they have a free shuttle. Charge for parking.
Great Location. Easy access to many K.C. attractions. Pool was nice. High price, but little value. Bed was uncomfortable and noisy(creaky, squeaky). Small TV. $16 a day for parking. $10 a day for wifi. No continental breakfast.
Very comfortable beds They ignored my room service card the last 2 nights.
The walkways that connect to places to eat ,stores etc. the best about this hotel. And the lobby is nice. Lines to check in and out were long and slow. I suggest you sort lines. I had prepaid and booked and still had to stand in line to check-in for 20 minutes.Had to pay by day for WiFi. So we went to free wifi locations away from hotel. Should not have to pay for that in a hotel that charges per day what this one does. And the charge per day for parking again should at least be one fee per stay. Now for the worst part of our trip. We were put by elevator. And could hear the elevator every trip up and down. All day and night. Did not get a good nights sleep. So if you stay here make sure to ask for room away from elevator locations!
I loved this hotel. One of the nicest I've ever stayed at. The staff was friendly and helpful, and the room was fantastic. Great view of downtown too.
Very Friendly staff everywhere I went. Large, clean, comfortable room. Love the view of the city. Close to food, jazz clubs, and crown center. Would definately recommend for a business trip or with the family. Nice, open bar with food.
Great location and staff. Rooms were a bit expensive for what they were
Very close to the Sprint Center.Comfortable beds and clean rooms. I was very satisfied and would stay there again.
Friendliness of the staff. Cleanliness of the rooms. Beds were extremely comfortable. Group of pre-teen boys running up and down the hallway, screaming and banging on doors in the middle of the night. Not really the hotel's.fault, but.certainly put a.damper on things.
View of City Comfortable Room Quiet Very nice shops attached, restaurant options. Staff extremely polite and helpful Signage within hotel somewhat confusing. No directions to hotel parking garage Elevator to parking garage was not labeled as such
Very comfortable, friendly staff, very clean, conveniently located near railway station.
The location and size of the room. That we have been charged for the Gym usage (US$ 5). This is ridiculous.
We had a wonderful time KC is amazing Staff and room were excellent