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I loved the architecture of this place and the staff was very accommodating in making sure we had a great view and a high floor. The waves were crashing below the lanai and made for a great sleep! And the view can't be beat! The restaurant/Mai tai bar is a hopping place (at least when we were there) and had great food and an amazing selection of tropical drinks to get you in the mood for the islands! It seems to be an older hotel and is a little dated and worn, decor-wise, but the bed was comfy enough. Parking is a little confusing and costs10$/day as does wireless internet, but there isn't a resort fee. My att signal was nonexistent in the room but fine everywhere else.
Public spaces are great, loved the luau The room was disappointing
saw a naked man
Everyone was super friendly and helpful
Great on-site employee service and attitude. Cable TV a little confusing. Can't use guide on TV and paper guide is incomplete or inaccurate.
we made reservation for a bed room with living room online. when we checked in, there was no living room. the staff at front desk insisted that the small table and a chair one foot away from bed was the living room. what a rip off.
Preiswertes Hotel, zentral gelegen, freundlicher Service, ordentlicher Allgeeminzustand Durch die zentrale Lage und die umgebenden Straßen recht lärmig (Tower), die Gartenzimmer sind mit Sicherheit ruhiger.
Sehr angenehme Atmosphäre an der Rezeption eines Hotels der angeblich einzigen familiengeführten Hotelkette in Hawaii. Unkompliziert und hilfsbereit, gut organisiert und trotzdem unaufdringlich. Ein angenehmes Haus.Gutes Zimmer (allerdings höchste Kategorie) mit Meerblick und zweckmäßiger Ausstattung. Die Haptik der Kissen war eigenartig, zu lasch. Eigenes Kissen half.
Saubere Unterkunft mit Blick auf den pazifischen Ozean. Guter Ausgangspunkt für Ausflüge u Shopping Nicht besonders ruhig, da an der Strasse.
Absolutely magical place. One of the best resorts I have visited in a long time. As a gay couple I would highly recommend it. The service was top notch and all the rooms faced the ocean. It's best to stay at the resort and experience all the services and restaurants to get the full luxury experience. We got upgraded to an ocean front room and enjoyed the stay so much we defiantly will be coming back. The prices are very high to stay at this resort and I searched the Internet for the best rates and honestly found the best prices on Kayak.com
Facilities clean and well maintained for older facility. Rooms comfortable Staff friendly VERY EXPENSIVE for what you get The $25 resort fee gets you snorkeling gear and thats about it. Everything else costs extra. This is not a place to bring kids. There is very little to do here besides swimming. Food choices are limited. There are 2 expensive restaurants ($100/person), and 2 grills that serve burgers and flatbread pizzas. Clientele are mostly older, childless couples. The wind blew continuously- Might be normal for November? Reefs are in bad health and only saw about 5 species of fish There is nothing to see in the near area. Very isolated. Volcano National Park 3.5hr, Mauna Kea Observatories 1.5hr Rainbow Falls 1.5hr, Hilo 1.5hr, Kona Airport 20min
Awesome hotel!! Stayed in a bungalow!!!! Loved everything about it!!!
Bought our stay through kayak. Misread the email regarding breakfast, and we thought it was included. Food was crappy, but we thought nothing of it because we assume it was free. Got stuck with a 66$ bill, and when we went to inquire at the front desk they eventually said "sorry we didn't screw up, you did". Worst part is they had a promotion that if you stayed 3 nights you got the 4th for free, and 4 nights would have qualified us for free breakfast. The resort itself was gorgeous, but everything in the area was over priced and sub par. Even the surrounding mini mall is poor value, since everything is catering to the resort. We averaged spending 200$ a day on food, for what was the equivalent of whole foods level food. The view was nice, but will not be returning. Would not recommend