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We arrived in Kona in the evening, having traveled for 18 hours. This was a perfectly good place to stay for the night before taking off for our circumnavigation of the Island. Clean, comfortable, convenient. Breakfast was $22.95 a person - but there is a IHOP just up the street that suited us better.
Paid $300 for an "ocean front" room, which turned out to be facing the ocean but on the 2nd floor, partially blocked by a tree and by the roof of the first floor. The shower handles, are placed on the side of the shower so that if you're not mindful of where the shower head is pointed, turning the shower on will get you soaked. At least in room 201, there was no tub, which was disappointing. Save your money and unless they guarantee you a spectacular view of the ocean, just pay for a regular room.
It was clean, the staff was extreme helpful and warm. Nice reception. Hotel looked very nice Bed was a very uncomfortable. Both myself and wife woke up very sore. i could feel all the springs, not a comfortable experience.
Zimmer war sehr schön Zu laut im Bereich der Lobby abends
Sehr angenehme Atmosphäre an der Rezeption eines Hotels der angeblich einzigen familiengeführten Hotelkette in Hawaii. Unkompliziert und hilfsbereit, gut organisiert und trotzdem unaufdringlich. Ein angenehmes Haus.Gutes Zimmer (allerdings höchste Kategorie) mit Meerblick und zweckmäßiger Ausstattung. Die Haptik der Kissen war eigenartig, zu lasch. Eigenes Kissen half.
Preiswertes Hotel, zentral gelegen, freundlicher Service, ordentlicher Allgeeminzustand Durch die zentrale Lage und die umgebenden Straßen recht lärmig (Tower), die Gartenzimmer sind mit Sicherheit ruhiger.
Absolutely magical place. One of the best resorts I have visited in a long time. As a gay couple I would highly recommend it. The service was top notch and all the rooms faced the ocean. It's best to stay at the resort and experience all the services and restaurants to get the full luxury experience. We got upgraded to an ocean front room and enjoyed the stay so much we defiantly will be coming back. The prices are very high to stay at this resort and I searched the Internet for the best rates and honestly found the best prices on Kayak.com
Beautiful grounds and great treatment Nothing
Exquisite! Paradise! This facility is outstanding! It was more than I expected! Very plush, tranquil ponds and water falls with lots of exotic plants, fish ponds, beautiful beach front and grounds! Inside is beautiful and well maintained. Good breakfast buffet selection and menu items. A little pricey, but all of Hawaii is pricey! Loved our stay and look forward to returning! Aloha!
Bought our stay through kayak. Misread the email regarding breakfast, and we thought it was included. Food was crappy, but we thought nothing of it because we assume it was free. Got stuck with a 66$ bill, and when we went to inquire at the front desk they eventually said "sorry we didn't screw up, you did". Worst part is they had a promotion that if you stayed 3 nights you got the 4th for free, and 4 nights would have qualified us for free breakfast. The resort itself was gorgeous, but everything in the area was over priced and sub par. Even the surrounding mini mall is poor value, since everything is catering to the resort. We averaged spending 200$ a day on food, for what was the equivalent of whole foods level food. The view was nice, but will not be returning. Would not recommend