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The view was "pretty" good, it is kind of spoiled by the shabby exterior of the building however. The room looked like it was last remodeled in the 70s. Old spring mattress. The A/C dripped on the bed. There is no real beach just the little cove/lagoon.
Public spaces are great, loved the luau The room was disappointing
saw a naked man
Super friendly staff. Very clean room. Great housekeeping staff. Comfy beds. Easy access to beach and pool. Busy parking on luau nights (Sunday's/Tuesday's)
Location was good; but ocean view was a real disappointment. I booked the location to attend a luau. It was a disappointment for the cost.
Loved the rooms, location, the pool...except everytime we ate there we only saw our waitress once. Both times we had to get up and ask anyone how to pay so we could leave. I loved staying there, I just don't think I'd eat or drink at their facilities due to slowwwwwe services.
Absolutely magical place. One of the best resorts I have visited in a long time. As a gay couple I would highly recommend it. The service was top notch and all the rooms faced the ocean. It's best to stay at the resort and experience all the services and restaurants to get the full luxury experience. We got upgraded to an ocean front room and enjoyed the stay so much we defiantly will be coming back. The prices are very high to stay at this resort and I searched the Internet for the best rates and honestly found the best prices on Kayak.com
Die Dusche Der Empfang in der Rezeption. Man hat die Buchugn nicht gefunden und ist dann auch noch unverschämt geworden. Die Zimmer waren in "Tower" und sehr laut wegen Verkehrslärm und eigener Lärmerzeugung (Maschinen, Generator U.S.W.).
Preiswertes Hotel, zentral gelegen, freundlicher Service, ordentlicher Allgeeminzustand Durch die zentrale Lage und die umgebenden Straßen recht lärmig (Tower), die Gartenzimmer sind mit Sicherheit ruhiger.
Gratisbus vor Ort und die Möglichkeit, im Nachbarhotel ein Auto zu mieten. Die Surfmöglichkeiten waren weiter weg
Awesome hotel!! Stayed in a bungalow!!!! Loved everything about it!!!
We stayed Sunday-Weds and it wasn't crowded/busy at all and so relaxing. We loved the grounds of the resort and the open/airiness of the hotel. We walked arounds all the ponds and looked at the fish and enjoyed the cabanas on the beach. Although we didn't as much advantage of it, there are free workout classes (yoga, pilates, etc) and free usage of the snorkel gear, kayaks, and bikes. The shuttles that can take you to the Fairmont, the Shops (with grocery), and the gym/spa was very convenient. Everyone was very friendly at the hotel. We had an ocean view room where we could view the pool area too and we were able to watch the gorgeous sunset from our balcony every night. Our king bed room was very spacious with double sinks. I would definitely stay here again. Not a huge deal, but there were some ants in the bathroom and when I left a can of juice out on our coffee table. We also ate at the Honu bar (spelling?) the new bar and it was just the 2nd night it opened. The food and drinks were overpriced for the atmosphere of the bar, which looks like it was put together with random leftover furniture. I think if they invested more into the ambience the food/drink price would be better matched or keep that space as a casual cafe. It would be nice to have a more casual priced restaurant at the resort, where you could grab coffee, drinks, and sandwiches. I felt like the eating options were limited.
Facilities clean and well maintained for older facility. Rooms comfortable Staff friendly VERY EXPENSIVE for what you get The $25 resort fee gets you snorkeling gear and thats about it. Everything else costs extra. This is not a place to bring kids. There is very little to do here besides swimming. Food choices are limited. There are 2 expensive restaurants ($100/person), and 2 grills that serve burgers and flatbread pizzas. Clientele are mostly older, childless couples. The wind blew continuously- Might be normal for November? Reefs are in bad health and only saw about 5 species of fish There is nothing to see in the near area. Very isolated. Volcano National Park 3.5hr, Mauna Kea Observatories 1.5hr Rainbow Falls 1.5hr, Hilo 1.5hr, Kona Airport 20min