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We loved the view from the Balcony. It was very clean. It was a little dated but that's what gave it Hawaiian charm.
Dirty, loud, old. Dirty: pool was gross, they put carpet down, the bottom of our feet turns black, my kids noticed it, then we checked yelp for reviews, it is dirty. Floors were wet? Gross. Cockroachs all over the place. Dated: built in the 50s still in the 50s. Noise: don't go to bed before the music stops, 10p sun-Thur, 11pm Fri and Sat. It sounds like the band is in the room at night, and the birds are in your room in the morning, 6am Don't stay here, get a VRBO down the road. Not worth staying here. Do not stay here. We didn't goto the luau, you can watch from the bar, and there were kids at the pool, that out shouted the luau, glad we were not paying for it. In room AC was bad, it was over my head and spitting water on me at night. We will never stay there again. Employees were great but didn't make up for the hotel's shortcomings.
Location, view, staff efficient.
A partial ocean view was what I was supposed to have. A Venice of the busy dock and lagoon is what I got.. The room was average at best The coffee maker was about on the floor and outlets on the night stands were taken by the alarm clock and floor lamp leaving none for the gust closest to the beds Parking. 17 dollars a day for a guest?? Guests should never pay for parking another unexpected cost not shown in the details
We stayed Sunday-Weds and it wasn't crowded/busy at all and so relaxing. We loved the grounds of the resort and the open/airiness of the hotel. We walked arounds all the ponds and looked at the fish and enjoyed the cabanas on the beach. Although we didn't as much advantage of it, there are free workout classes (yoga, pilates, etc) and free usage of the snorkel gear, kayaks, and bikes. The shuttles that can take you to the Fairmont, the Shops (with grocery), and the gym/spa was very convenient. Everyone was very friendly at the hotel. We had an ocean view room where we could view the pool area too and we were able to watch the gorgeous sunset from our balcony every night. Our king bed room was very spacious with double sinks. I would definitely stay here again.
I used to love this place - the funky retro vibe was kitchy and the staff used to be super friendly. Now? Not so much. I was attacked by what I'm guessing are bedbugs and the front desk had no reaction whatsoever. As a repeat guest they used to upgrade me all the time - this time I asked about it and was told different things (they don't do that anymore, the rooms weren't available, check back later). Meh - there are better options on the island.