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The food at the restaurant was good. There were too many cats running around near the property.
cockroach in room and bedbug bites on my legs
It was very close to the airport which is convinent for travelers, our suite didn't have waterfront view but has a nice tropical garden view to it. Over all it was very nice, but I wish they would have more small appliances inside the rooms such as microwaves.
Die Buchung war nicht aufgenommen. Das Zimmer nicht reserviert, trotz Bestätigung per mail,. Wir bekamen trotzdem ein Zimmer , das wahrscheinlich schlechteste im Hote - obwohl noch genügend Kapazität vorhanden war.
Insgesamt ein ganz angenehmer Aufenthalt in dem Hotel! Teilweise war es vor dem Hotel recht laut und es gab nur Lamellenfenster, die den Lärm nicht abgehalten haben.
Checking in was easy and fast. The staff was friendly! The room smelled musky. The carpet was grimy and so was the covers. It made us itch. No coffee maker.
Was very pleased with my stay. Location is steps to Hilo Bay, next to the Queen Lili'uokalani garden right on Banyan Dr. Gregg at the desk was very pleasant and helpful. Slightly older facility, and the tree frogs do quiet down after midnight. Good value.
Location Price Check in was fast Check out was fast Hot water is very hot. Room was spacious. Spotty almost non-existent Wi-Fi connection First room we checked into had not been cleaned, we had to go back to the front to let them know they had checked us into a room that had not been cleaned. Asked that the person who parked so close to my in-laws come down to move their car, person wasn't a registered guest, front desk did nothing, ignored us until we walked away. Parking spaces were too small. If you are not at your hotel by 5 p.m all the parking spots will be taken by other people, even if they aren't registered at the hotel, they don't check, so you will be stuck parking on the side of the street. Not enough outlets to plug in our phones. Other outlet in bathroom was loose and couldn't hold the cord for charge.