The staff was nice. The room just o.k. The room was tiny and for the price was a bit of a rip off. The balcony didn't lock. One of the smallest rooms I've stayed in and the bathroom reminded me of a hotel 6.
Wonderful setting with water views Excellent restaurant
Nice enough. Probably the best Hilo has to offer. Needs some love. The elevator noise from our top floor room was a bit much and we were a few doors down from the elevator shaft.
The really nice and welcoming greeting of aloha from the tall young man at the front desk. I wish I could remember his name, I believe it was a hawaiian name, he really made my stay as well as my other family members rooming on different floors right at home. Lack of parking spaces, and longer valet service.
I was there for business so unfortunately, I did not have a chance to enjoy the amenities or meals at the hotel. The room was large and comfortable. The staff that I did encounter (only checking in and checking out) was pleasant and shared the feeling of aloha. The view was lovely, even if we did not have an ocean view. The wi-fi in the room was not free. I ended up using my hotspot to connect, which was necessary for my business. There was not an ice machine on my floor and not sign or notice in the room where to find it. At that time, I didn't want to call or go look for a machine on another floor. It would also be nice to have a separate light switch for the toilet/shower so I would not disturb my co-worker when I woke up early to get ready. I ended up using the flashlight on my phone.
Very nice location close to Hillo downtown and various activities. Complimentary breakfast would have been a good addition.
Breakfast buffet was extremely expensive, even with the discount, and food was terrible. Pancakes too hard to cut- yes, could not cut with a fork! Pancakes, bacon, and sausage were cold. Potatoes were OK. $18.00 for cold, hard food.
The food at the restaurant was good. There were too many cats running around near the property.
Beautiful view. Very accommodating staff.
It was a very clean hotel room. Comfortable settings. I did not see anything that I did not like.
The hallways and rooms smelled like smoke. There was a dead spider on one of the beds. You could hear everything from voices, lanai sliders opening and closing to doors slamming.
Bitte schreiben Sie mindestens 15 Wörter Einige Zimmer sind durch eine dünne Tür voneinander getrennt, so dass alles, was im Nachbarzimmer an Geräuschen produziert wird, zu hören ist. Das erzeugt eine eher unprivate Atmosphäre.
großes geräumiges,renoviertes Zimmer mit Blick aufs Meer Frühstücksbuffet war zu teuer
saubere Zimmer wirkt von außen sehr herunter gekommen, innen aber ok
saubere, neu renovierte Zimmer, sehr gutes Preis-Leistungsverhältnis, ruhige Lage, sehr großes Frühstücksbuffet zu einem faieren Preis
Die Buchung war nicht aufgenommen. Das Zimmer nicht reserviert, trotz Bestätigung per mail,. Wir bekamen trotzdem ein Zimmer , das wahrscheinlich schlechteste im Hote - obwohl noch genügend Kapazität vorhanden war.
Insgesamt ein ganz angenehmer Aufenthalt in dem Hotel! Teilweise war es vor dem Hotel recht laut und es gab nur Lamellenfenster, die den Lärm nicht abgehalten haben.