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See above. If I hadn't had guests with me, I would have refused the rooms and had a talk with the manager. I have really travelled a lot, both in the US and internationally and have never had a room or suite misrepresented before. I was trying to stay someplace special as a gift for my sister and brother-in-law. What a disappointment.
Fantastic rooms, great location, friendly accommodating staff and a pretty good restaurant too. Only complaint is restauarant on site was great when they were good, but could be mediocre at times. Ordered a drink at lunch and it was amazing. Ordered the same one at night and it was pretty sad. Food was also brought out cold at dinner a couple of times. Overall this hotel was great though and an awesome value for Jackson Hole.
$35 per day for access to pools/hot tub/fitness facility/parking/airport shuttle/etc. was excessive. Rooms are not aging well. Very thin walls which enabled us to hear our neighbors extremely clearly at 6am each morning as they readied themselves for the day. No central air units. Hotel style window units were noisy and inefficient. Overall disappointing experience.
Staff was very friendly and super helpful. The room was very nice and clean. Amenities were great.
Front desk staff rude, fire alarm middle of night