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Clean, good location, good service there was construction on my floor but it had no impact on me.
Big room. Several restaurants at the hotel. Connected to the mall Had to pay to park...I guess that is expected in the city though. Hotel was great though!
Location service Light fixture in bathroom burnt out. Bottom dresser drawer kept opening creating tripping hazard.
Rooms were clean and nicely appointed. Convenient location in center of Indy if you need a location to walk from. Elevators were extremely noisy, If you are going to stay here, I would suggest a room as far away from the elevators as possible as they ROAR as they pass the floor each time - sound like a jet taking off - there are 4 elevators too...
Our Room with a city view was beautiful. The bed was comfortable. It seems to be a clean facility/property. The location was great in accordance to the venue we were to attend. The Staff was attentive & courteous. I actually wish we could have stayed longer to see some of the cities history and sights. The Room was Kind of "Pricey"........ A few minor maintenance issues could soon need tending too...... The windows were sludgy/foggy. I was told during my booking that garage parking was included, but when we arrived, there was a $25 per night parking fee.
Friendly staff the best staff is Breyona Johnson Dirty bathrooms
The bed and the towels and the other materials felt luxurious. The room was exceedingly small. The Omni name and the expense did not match the size of the room.
the pool; the restaurant; the warmth and helpfulness of the staff the bathroom was nicely done but a bit cramped; the bed was too soft
The decor and everything has been updated very well, but some of the elements of the building remain in disrepair - which to the credit of the Omni, they are working on. It was clean, staff were all nice, and the location was very convenient. It's an old building and there were two issues that arose from that - 1, The elevators were in repair during my three night stay, necessitating either a long wait or a long walk to the opposite wing. Not a biggie, but an inconvenience. Also, 2. the hot water took so long to come on in the shower I wondered if I had even used the handle correctly. It was very slow...but the building is older than dirt, so whattaya gonna do?
well located, modern, clean, efficient staff. King size bed, while comfortable, needs to be "pillow top" as it is hard, even for a 270lbs man, to enjoy a restful night sleep. These should be standard in your concierge floor. Paying $31.00 for parking. The location does not permit parking on the street. This reservation was at rack rate.... Wi-Fi access, was "free" in the concierge lounge, but a $12.00 charge when in the room. Not too logical.
Very clean, comfortable, and excellent location for access to convention center. Some of the friendliest staff I have ever encountered. They were all extremely helpful, available, and always smiling. Parking garage was easy in and out. View from room was beautiful. Long waits for elevators, especially at night. Ice only available on 2nd floor. No refrigerator or microwave in rooms. Wi-fi and parking rates very expensive.
the hotel decor and staff were great. I paid extra for the "City View" only to be put at the back of the hotel. Also, our room was right beside the elevator. The elevator made a high pitched squeak every time it moved. We were celebrating our 22nd anniversary at the noise was annoying and kept waking us up.