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We had air conditioning problem... head of msint. Changed out or unit while we ate breakfast. Super nice guy. He cared about us as customers. (Jeff) Did not have any eggs or yogurt on hot breakfast.
Staff were rude and couldn't find both of my rooms I booked! Told me I had to call kayak to figure it out! Wanted to charge me for the second room twice!! And with the mix up charge me additional for blow up bedding for children!! They were no help!! They complained about how the manager had booked a large group checking in at the same time as us!! Kayak was very helpful and figured out the mix up !! But I won't book this hotel again because of the rudeness of the staff
The staff was courteous and the breakfast was good. There were some stains on the carpet.
It is very close to the Evansville airport. Great for making an early morning flight. The hotel has an indoor pool in the lobbie. A ton of kids were there for a soccer tournament. They were having a blast. Needed to have any early night and heard some noise from the hall.
Room service was amazing, the people were all very nice and accommodating. Maybe there should be a certain time that kids have to get out of the pool so that any adults that want to go for swim can? We couldn't get in the hot tub or pool during our stay because there were kids already in them.
Comfortable beds. Convenient. Showers were cold in the morning....I heard other people talking in the hallway about this as well. Worst part of all is the fitness center!!!! They have an elliptical and a treadmill. That's it. For a hotel who hosts business functions they need to step it up! Working out while traveling is important to me and that is the worst hotel gym I've ever seen.
Very good value