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It was very clean. A lot more bang for the buck. Staff was very courteous and the breakfast was ample.
Great place to catch some sleep for the night. Breakfast is better than a lot of hotel chains. Little outdated
After reading the reviews, I was a little nervous about staying here. However, check in was very efficient and we were faced with a wonderfully helpful and friendly female on reception. She couldn't do enough for us. The room was big, clean and the beds were comfortable. After staying in hostels, having four fluffed up pillows was blissful.
The staff was friendly and the bed and room was very comfortable. We only stayed one night but left for the rest of our drive well rested.
Staff at Le Ritz handled the problem and made a room available, but charged me again. Reservation with getaroom has not been refunded to me. Why Not?
Good continental breakfast! Pool area to cold for comfort.
Hotel has a great location, right on the Snake River. Easy scenic walks, close to restaurants. Nice pool and gym. Breakfast was outstanding, included custom-made omelets, do-it-yourself waffles, and various pastries. Room had TV, fridge, microwave, and WIFI. Hotel is older and room was a bit smallish by today's standards. Bathroom is small.
Looks like it has recently been remodeled. Pillows
Great breakfast No hbo as advertised. Hot tub not working.
We loved the location right by the snake river and the falls. It was a beautiful place to stay. It was easy to find, right off the freeway. The hotel had good access to everything in town. The staff was very friendly and helpfu. I would recommend this hotel.
Location Bathroom wasn't cleaned.
I was very happy with the staff as well as the room. I will have to say that I was unsure of this hotel. I booked it online and so when I pulled up and looked at the outside, I began to doubt my choice. As we entered the hotel i was happy to see that the inside was completely renovated. It just proves, "you can't judge a book by it's cover"!!
Our room had everything we could possibly need for a family traveling with an infant. Very accommodating staff. Complimentary breakfast was excellent. The only comment I would make is that the chairs on the patio outside our room were a mess with dust and cobwebs, so maybe make it a point to give some attention to the outside every couple of weeks during the summer months.
I like that the room was big and did have a decent view. There are several concerns with this hotel. First, there was not a working thermostat for the room. Instead, you had to operate expand and try to guess the correct speed. Second, I was unimpressed that it was an analog TV. Watching a movie is not an option and the quality of the image was very poor. Third, the overall feel of the Hotel is outdated.
The location is amazing and the views from the rooms with balconies facing the river are great. The price is fair. Overall, the room was fairly upgraded and nice. We liked that it had a fridge, microwave, and sink. Our room (and many others based on grumblings heard around) lacked air conditioning. When we called the front desk the man that came just explained to us how to work an air conditioning unit and after fiddling with it confirmed that yes, indeed, it was broken. He could not fix it though. While I appreciate his mansplaning (it's a thing, look it up) the way the modern marvel of an air conditioning unit works it would have been more helpful if he had fixed it. I would recommend that a hotel that provides 24 hour service have a maintenance person available around the clock. Although, I'm not aware if that is an industry standard.