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The view from our window was great for my girls! Ordered breakfast the night before to be delivered at 8:30AM showed up 45 mins late. Paid $18 dollars to have my car get parked only to get a parking ticket! Still no one has returned my call and the front desk did nothing!!
Location is superb...central to the best shopping/dining/entertainment district in downtown Boise. Staff was very friendly and helpful, but that's probably just a reflection of the people of Boise/Idaho. Nice, nice people everywhere. lobby/hallway carpeting is older and dirty. Everything else is very well maintained and clean.
We loved the valet parking. Downtown. Walking distance to a lot of places. Bed was ok. Pillows were ok. We both woke up with neck aches. The towel rack IN FRONT of the bathroom sink was very awkward. Trying to lean over and wash your face in the sink was not comfortable, and put added pressure on my low back! Why aren't the towel racks on the EMPTY wall next to the sink?!
Dirty bathroom with clogged drains.
Room with balcony overlooking river, very spacious, clean, comfortable bed, powerful hot shower, check in counter is beside entrance, people checking in have to stop immediately after stepping foot inside creating a constant jam because even during non check times people have questions are checking out etc
5 HBO channels Pet friendly Great breakfast all the way to 11:00 Superior Staff Microwave fridge in room Beauty location Value priced It's a bit tricky to navigate to and from this little gem tucked between two one way streets right on the river.
The rooms are very nice....clean... Extremely comfortable bed and pillows. The staff is very friendly . We booked the room with the double hot tub, we arrived a night early and they upgraded us to the hot tub room so we wouldn't have to change rooms the next day ! Love this hotel !! And amazing buffet breakfast included with the room. Nothing It's our new favorite Boise Hotel
My room wasnt ready at check in 3pm so I was told that I would be upgraded however next day I found out I wasn't upgraded
Location, staff, comfortable bed,nice to have a restaurant in house Busy restaurant in morning. No coffee made
The large bathtub For the amount of money you pay to stay, access to cheaper snacks and drinks. Staff was unseen until am
The breakfast was awesome, the cooks did great customizing each omelette. The pool area has an additional 1 ft kiddy pool great for toddlers. Room was clean and staff was friendly. Great location.
Simple temperature control, Some TV channels were blurry
great as usual!
Good location HVAC system was terribly noisy. Each time it turned on we were woken up.
The staff were incredibly friendly and professional as you would expect. The best part was how friendly they were which reflects what I have seen of most Boise citizens. They greet you each time you come in and the valet was quick to help with directions or any requests made. Cafe and restaurant are solid options for the city. The hotel was obviously older and renovated. Bathrooms were lackluster and products in the room were not what I would expect from a boutique hotel like this one. Wireless internet could barely stream Pandora and anything greater than that was out of the question.
We loved the breakfast and the cookies in the evening. Lovely and inviting lobby area to relax and read. The bed was too soft for our liking.
Staff was really friendly and helpful.
That was probably the most comfortable bed I've ever been on - I wanted to put it on the top of my car and bring it home with me. The toilet was difficult to flush...not impossible, but it had an issue.