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Clean, the staff are so kind, wide rooms, location,... It needs a lot of maintaince, many things are not working and it cannot be raterd as a 5-star hotel (Max. 3) I.e the door of mini-fridge was not closing,...
Swimming pool need to go outside to access to the beach
Great view on the sea and pool, room is big, and shoping and food stores are close too. It can't be a five star hotel the mini bar and the facilities in the room are so poor the bathroom is poor too. I paid to much for poor non five star hotel. To summarize try other 5 star hotels in the area.
Proximity to beach. Cleanliness of hotel and friendly staff. The Spa-Relax is great tto. rooms are quite basis and not 5 star as advertised!
The staff were helpful and the location was exellent , value for money
I liked the location, close to the beach and walking distance from everything in Yasmine Hammamet. Yes, the breakfast buffet was poor, they don't have a variety. It was the same everyday. Also, they didn't have a menu for room service inside the room. I always called and ask about what they have. My opinion is this need to improve their service and hire a professional hotel staff. In general I enjoyed my vacation with the family and we had a good time.
I didn't like the hotel at all it's a rip off and full of low class tunisian people! Don't ever throw your money for this hotel. Go for Sentido Phenicia instead. We checked in at around 2 PM and the room was still not cleaned. We had to request 3 times from the reception to clean it and get us a thrid bed for the third person. The beach was soo dirty and the pool overcrowded with people mostly from outside of the hotel. The breakfast is very basic and doesn't taste good. If you have a car don't ever expect to find a parking for your car since the hotel don't offer any parking. The reception is awful, the hotel barely deserves a 2 stars honestly! I dont know from where did they get the 4 stars!!!
The pool. The buffet selection was good (for a week stay). We had to ask them to vaccum the room carpet when we arrived. They also tried to get us to change room one day after unpacking. The "all inclusive" cocktail drink needs more hoices (there is none).
Pool und die Lounge mit der Einrichtung Decken sind undicht, nach starken Regen in der Nacht hat es durch die Decke getropft, es ist zwar schön, aber es verdient keine 5 Sterne mehr, es ist nicht mehr so zeitgemäß, ich war nicht das erste Mal dort
Sand-Strand super und sauber. Äußerst freundliche, mehrsprachige Mitarbeiter an Rezeption, Bars und in den Restaurant. Muffiger Geruch im Zimmer. Obst beim Frühstücksbuffett könnte hochwertiger sein.
Leider garnichts hat gefallen, der Besuch in diesem Hotel war von A-Z ein Flop. Bestätigt wurde dies auch durch Eintragungen anderer Gäste im Gästebuch. Mit 5 Sternen hat dieses Hotel nichts zu tun. Kein Warmwasser, Klimaanlage defekt, Muffige Zimmer, Arrogantes Personal. Preis Leistung stimmt nicht. Restaurant teuer aber schlecht.
Impeccable facility with great staff! I did not know in advance that no alcohol wS served on premise.
The russelior hotel it is one of the best hotel in Africa, the video you see about the hotel it is nothing compare of the luxury you will find there
The hotel is beautifully designed, very unlike your usual Tunisian hotel. Good staff, fantastic amenities and an amazing Spa. They have also decent food at the restaurant, a bit more elaborate than average Some staff members, especially in the buffet restaurant are not friendly at all. They are usually missing one or two ingredients in the dishes compared to what is written on the menu (supply problems I guess but also very ambitious menu with things you usually don't find in Tunisia). They do not serve alcohol and are not clear about this upfront. So for the ones like me who like their glass of wine, go eat somewhere else or bring alcohol with you for consumption in the room
The breakfast and the staff went excellent The hotel is not direct at the beach
Russelior is the premier hotel to stay in Tunsia and is well worth the drive to Hammeret. This is a 5 star hotel no questions about it and the staff go out of there way to provide for you and make a point to know your name. Spa was also very good and the beach is very close by. If you have to stay in Tunisa Russelior Hotel is the place.
Particularly the hotel staff: very friendly. Very well located, walking distance to town center. ATM's at hand, Internet (downtown, much cheaper than at the hotel), taxis really cheap if one does not want to walk 20 min. to the city center. Some rooms (3rd. floor) have a great view to the Mediterranean. Nice indoor swimming pool (outdoor too, but in winter water temperatures are not really inviting). In the hotel in particular and in Tunisia in general smoking is still allowed everywhere. This makes the stay sometimes a bit annoying, as one cannot find a nice restaurant or a lounge without smokers. They are everywhere. The hotel at least prohibited smoking in the restaurant, but in other places one could not stay long due to the stink of cigarette smoke. This was the only negative experience in Tunisia.
the staff were unhelpful and we moved to a better hotel after 2 days as the reception staff were unhellpful we found a better hotel for 64 dinas a night with demi pension and had a very good holiday for the extra 8 days without the problems we had with the sultan. no complaints
We were 2 families with kids aged 10 and 12. The hotel provided such a pleasurable environment and facility with safe, clean, secure and friendly amenities and staff. I m definitely going back We needed some basic Medecine. We had to go outside to find a pharmacy. I would have appreciated they had a nursery in house.
breakfast, hotel staff, ground floor ......
Relaxed environment, Excellent meals, spectacular views!!
The room and the view was nice, and the breakfast was delicious. One of the front desk men was not very nice to us
nothinggggg their is nothing to do over 11h pm they close everythimg even the lights , i dont recommend it but you can go at palmbeach its just behind sultan
view from hotel
all was just fine
The dinner buffet was different every day, which meant that for people on fb/hb/ai packages it didn't become repetitive eating at the hotel every night. Despite visiting after the peak season (we went in September), the animation team still offered a range of different activities- even if it meant that aqua gym was done with three people! I found that some of the staff were a little abrupt and rude. The majority of staff (especially the waiters) were lovely but the few who didn't want to give us the time of day spoilt it a little.
Light, elegant and spacious hotel with very good food, many activities located directly at the beach. Easy access by taxi to Hammamet and Yasmine Hammamet.