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Hotel is top of the line everything is beautiful. Be aware of ocean front only rooms. You get 1/3 ocean view and 2/3 abandoned wild land that is very unpleasant to look at ( dirts, random parked cars with loud drunkards who kept stairing at hotel balconies). When we tried to change the room, the customer relation agent had a tantrum and I had to steer him away from it, even though the hotel was almost empty. We chose to have a massage the next day. I can't get over the fact that they charge top dollar for 80 minutes relaxing massage, which is delivered by a very incompetent staff who we felt had no clue to what they were doing ( my wife and I were very disappointed with the quality). The Spa is extremely clean and luxurious, it just lacked a competent "masseur" who will make it worth the 180 dinars. Although they were very polite, just did not really know how to stimulate stressed spots. Breakfast was extremely good with a wide variety of good quality food. very friendly and accommodating waiters.
The russelior hotel it is one of the best hotel in Africa, the video you see about the hotel it is nothing compare of the luxury you will find there
The breakfast and the staff went excellent The hotel is not direct at the beach
Impeccable facility with great staff! I did not know in advance that no alcohol wS served on premise.
The hotel is beautifully designed, very unlike your usual Tunisian hotel. Good staff, fantastic amenities and an amazing Spa. They have also decent food at the restaurant, a bit more elaborate than average Some staff members, especially in the buffet restaurant are not friendly at all. They are usually missing one or two ingredients in the dishes compared to what is written on the menu (supply problems I guess but also very ambitious menu with things you usually don't find in Tunisia). They do not serve alcohol and are not clear about this upfront. So for the ones like me who like their glass of wine, go eat somewhere else or bring alcohol with you for consumption in the room
Russelior is the premier hotel to stay in Tunsia and is well worth the drive to Hammeret. This is a 5 star hotel no questions about it and the staff go out of there way to provide for you and make a point to know your name. Spa was also very good and the beach is very close by. If you have to stay in Tunisa Russelior Hotel is the place.
all was just fine
Particularly the hotel staff: very friendly. Very well located, walking distance to town center. ATM's at hand, Internet (downtown, much cheaper than at the hotel), taxis really cheap if one does not want to walk 20 min. to the city center. Some rooms (3rd. floor) have a great view to the Mediterranean. Nice indoor swimming pool (outdoor too, but in winter water temperatures are not really inviting). In the hotel in particular and in Tunisia in general smoking is still allowed everywhere. This makes the stay sometimes a bit annoying, as one cannot find a nice restaurant or a lounge without smokers. They are everywhere. The hotel at least prohibited smoking in the restaurant, but in other places one could not stay long due to the stink of cigarette smoke. This was the only negative experience in Tunisia.
Light, elegant and spacious hotel with very good food, many activities located directly at the beach. Easy access by taxi to Hammamet and Yasmine Hammamet.
nothinggggg their is nothing to do over 11h pm they close everythimg even the lights , i dont recommend it but you can go at palmbeach its just behind sultan
the staff were unhelpful and we moved to a better hotel after 2 days as the reception staff were unhellpful we found a better hotel for 64 dinas a night with demi pension and had a very good holiday for the extra 8 days without the problems we had with the sultan. no complaints
view from hotel
The room and the view was nice, and the breakfast was delicious. One of the front desk men was not very nice to us
breakfast, hotel staff, ground floor ......
We were 2 families with kids aged 10 and 12. The hotel provided such a pleasurable environment and facility with safe, clean, secure and friendly amenities and staff. I m definitely going back We needed some basic Medecine. We had to go outside to find a pharmacy. I would have appreciated they had a nursery in house.
Relaxed environment, Excellent meals, spectacular views!!
The dinner buffet was different every day, which meant that for people on fb/hb/ai packages it didn't become repetitive eating at the hotel every night. Despite visiting after the peak season (we went in September), the animation team still offered a range of different activities- even if it meant that aqua gym was done with three people! I found that some of the staff were a little abrupt and rude. The majority of staff (especially the waiters) were lovely but the few who didn't want to give us the time of day spoilt it a little.
Sand-Strand super und sauber. Äußerst freundliche, mehrsprachige Mitarbeiter an Rezeption, Bars und in den Restaurant. Muffiger Geruch im Zimmer. Obst beim Frühstücksbuffett könnte hochwertiger sein.
Leider garnichts hat gefallen, der Besuch in diesem Hotel war von A-Z ein Flop. Bestätigt wurde dies auch durch Eintragungen anderer Gäste im Gästebuch. Mit 5 Sternen hat dieses Hotel nichts zu tun. Kein Warmwasser, Klimaanlage defekt, Muffige Zimmer, Arrogantes Personal. Preis Leistung stimmt nicht. Restaurant teuer aber schlecht.
Pool und die Lounge mit der Einrichtung Decken sind undicht, nach starken Regen in der Nacht hat es durch die Decke getropft, es ist zwar schön, aber es verdient keine 5 Sterne mehr, es ist nicht mehr so zeitgemäß, ich war nicht das erste Mal dort