Excellent location for shopping and very good breakfast On Friday there was a party and it was a bit noisy
Good location at fairly competitive rates. Staff were efficient helpful and pleasant.Comfortable and warm room. the price of bar drinks especially the higher quality ones was excessive.
Everything. It is a beautifully refurbished hotel offering facilities of a very high standard. It is conveniently situated in Cardiff city centre with staff who are extremely professional and most helpful.
Very good service-excellent cuisine-well equipped room. Room rather crowded -not much space to move.
The location of the hotel is very good and in the city centre, Near the shops and studuim. Hotel was very expensive and room was not an executive room as we paid for. Its a lot of money for a small double room with a view of a brick-wall and air-coniditioning pipework, No Bathand tiolet was rubbish aswell
Good breakfast It would appear we paid above the normal rate due to a Rugby International, which we were not there for
Very nice hotel, great location, great service Tv awkward to work!
A modern hotel close to everything. Well maintained and a friendly staff
very comfy beds nice size room. shelving was very dusty above the tea and coffee , dust on window sill and tops of draws . noise pollution from club till past 3am we were at the back of the hotel
- Nähe zum Bahnhof und Stadtzentrum - Bereits am Vormittag einchecken können
Das Zimmer war sauber, sehr, und hatte eine tolle Aussicht ueber Cardiff. Es war sehr kalr im Zimmer und die Klimaanlage/Heizung war schwierig zu bedienen (ich war mir bis zum Schluss nicht sicher, ob sie ueberhaupt funktioniert hat)
Preis/Leistungsverhältnis, zentrale Lage, Zimmergröße Restaurant und Bar sind ungemütlich und nicht einladend. Die Lobby war nie sauber, Tische verschmiert etc. Die Zimmereinrichtung ist modern, der Schrank so unglücklich platziert, dass eine Tür und die dahinterliegenden Schubladen nur zum Teil zu öffnen waren, der Zimmersafe hat nicht funktioniert, die Garage ist viel zu klein.
Es ist sauber, modern, gut zu finden und hat einen coolen Stil. Die elektronische Stimme im Lift, die einem mehrmals sagt, man fahre nun auf- oder abwärts, nervt. Aber ein Problem ist das nicht wirklich. :-)
Mir hat gefallen, dass das Personal an der Rezeption und im Service sehr freundlich und hilfsbereit war. Auch waren die Zimmer geräumig und sehr sauber. Die Klima Anlage war sehr schwer zu bedienen. Ich konnte sie auch nicht ausstellen und somit war es dann nachts kalt !!!
Sehr zentral gelegen, modern, komfortabel, freundliches Personal Hoteleigene Garage belegt, mußte mein Auto 500m entfernt in einem öffentlichen Parkhaus abstellen.
Die Lage ist sehr schön, im Stadtzentrum und vom Bahnhof zu Fuss erreichbar (10 Min zu Fuss) Die Mitarbeiter haben leider kein Verständnis für Leute die nicht so gute Englischkenntnisse haben. Von einem *****-Hotel erwarte ich mehr an Sauberkeit, Zimmerausstattung (kein WiFi ohne Gebühren zB). Swimming Pool ist sicher mal schön gewesen, das Gebäude (Mobiliar, Fenster, Boden, Wände) braucht dringend eine Sanierung!! Man hat das Gefühl, in einem 3-Sterne-Hotel zu sein. Schade, habe mehr erwartet.
Keine Toilettenbürste im Bad
The building was a comercial building refurbished.The rooms are very small.Dont have privte parking. The access to the hotel is very difficult by car.Dont have a parking in front of the reception to leave the luggages.
Rooms were smallish but immaculate and the trains were not intrusive for us., and the views good -- we could see the Bay! Location excellent for shopping, rugby at the Millenium Stadium and cultural events at the Millenium Hall and loads of cafes and restaurants within easy walk. Breakfast buffet good value and several Hen parties didnt cause any problems /noise. A great weekend, and Wales won!!!!
Perfect location for city centre.
nothing in particular, it was ok the showers in pool changing room & the fact there were no cubicles to change in
The size of the room was amazingly big and the beds were very comfortable, I would highly recommend staying on the twelve floor as the views are amazing The fire alarm sounded early Sunday morning, not a good wake up!!
The reception staff were rude, discourteous and looked like we were intruding by staying there and asking them to rectify an issue with the room (i.e no hot water and no water pressure in the room). After chasing this issue up, we were finally moved to another (lower standard room) at 1.30am in the morning, which clearly didn't add to a relaxing stay at the hotel!!!
Good location, nicely laid out - spacious bar and restaurant. We were given a disabled room, with a seat in the very small shower that wouldn't fold. Britains Got Talent auditions were being held there in the morning, the hotel should have made me aware of that - I booked six months in advance. Very expensive considering quality and facilities. Poor car parking facilities.
The room was very good apart from the huge crack running through the outer glazing of the picture window! Fantastic views across the city. Very busy because of the Autumn rugby international Wales v New Zealand. Long delay during check out with only two staff on duty one of whom had to answer the phone and take a booking! She then proceeded to chat to a member of staff going off duty. A small niggle but becoming more prevalent among some hotel gropus is that on weekends they don't supply mushrooms with the breakfast menu. Still charge the same price though - £15.95! A con.
Closeness to city centre Only able to check in 2 minutes before stated time
large bedroom air conditioning did not work and no way of opening windows therefore extremely hot! 2 false fire alarms during the night meant we got little sleep
It is a very comfortable hotel, located conveniently downtown Cardiff. A room was large and comfortable, nice bed. Hotel has good restaurant; breakfast which was included was delicious. We once also had dinner at the hotel , it also was very good. Staff was polite and helpful.
The large clean bedrooms and friendly staff. The snack food also seemed good value. Car Park was a bit tight