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Staff very friendly Asked for plates at night for pizza party and was brought a couple of napkins. I felt staff should have this sort of thing available for customers.
Staff were very helpful, services was also very good, the hotel has all facilities required such as a swimming pool and gym so it would be recommended my me as a reasonable hotel not really
The receptionists were great. It was very private. The bed was a little uncomfortable. Swimming pool was a bit naff. The price was way to much.
The rooms are not well equipped and quite small. There is no elevator or at least you must carry the baggages on the stairs for a part of the hotel.
Lots going on, close to lots of good calgary spots. Great restaurants as well as pool side lounge.
Clean, modern, lots of electrical outlets in the room. Shouldn't be charged for WiFi in the room. Also, the air conditioner (heater) was loud.
The staff was very nice & helpful including at the bar. Lovely art but need more. The room & bathroom were spa like and the Yellow Door bar & bistro was elegant. Nice Lobby, too. The valet guys were trying to rip us off on prices to park. The front counter said it was $20 but they told us $30.the WiFi said it was insecure so I reported that.
The breakfast buffet.
I was with my best friend and we made the best of it. Even though we had terrible service. I felt that the some of the staff was rude. Mainly on the girl that I talked to on the phone that they charged me $18 for parking when it should have been $10 which she refunded me for. But she was extremely rude. Just cause of her I would never stay at your hotel again nor would I tell other people to stay there. I wanted to have a great hotel stay with my best friend and just from her it was ruined.
Great location,friendly staff,good valet parking,excellent food in room service,interestingly different decor,comfortable bed,good sized room,excellent tv(but see below in adverse comments),very good shower. The artsy sink in the bathroom was too small for the powerful faucet and wet both my wife and I on separate occasions. There was no shaving/make up mirror. The heating system was extremely noisy but effective (it was -22c during our stay). The room lighting was too dim. The lovely wall mounted plasma tv was hobbled by a stretched low def picture(we could not alter the aspect ratio) and we were unable to get ppv movies due to severe picture distortion. The hotel service engineer responded very promptly , he was extremely pleasant but unable to fix the problem which originated at the media server ,not the tv itself .
Unbelieveable view. Also upon booking, I requested a top view and I got it all. loved how clean the rooms were etc. Nothing
Die Ausstattung und das Flair des Hotels/ Zimmer zu den Gleisen, die auch in der Nacht sehr laut waren.
Das Hotel ist grosse Klasse, alles nett und sehr zuvorkommend. Es war ohne jegliche Beanstandung
gute Lage im Zentrum der Stadt, guter Service (Reception, Concierge, Bar...)
Gute Lage, freundliche Mitarbeiter Nein
gute Lage, schöne Lobby Hotel ist schon etwas älter; das merkt man besonders im Badezimmer
I enjoyed the relaxed atmosphere of the hotel and the fact that is is close to everything I needed to do during my stay. The food was good too.
We were very close to the hospital we were visiting and found it easy to make the trips back and forth I was disappointed to find that by reserving over the internet, that we did not qualify for the buffet breakfast
Rooms were "Okay" - televsion not very good.
beinbgf awoke at 8:00 Am by someone knocking on our door as front desk gave wrong room num
clean quiet easy assess to all parts of the city safe lots of parking spots no
Reception staff were friendly and helpful. They provided a 'pet welcome' package of information for our dog, and they have 'pet room service menu'!! We didn't use it, but were impressed with the idea. The room was bright and clean, the bathroom freshly renovated. Coffee shop was convenient and efficient. Food was fairly good. No plug-in parking. It was very cold the night we stayed there.
Location Smokers out front. Some transients.
The room was well appointed and business friendly. The overall stay was wonderful and we thought the Christmas decorations were very elegant and added to the ambiance.
I liked the style of the remodelled bathroom, the windows and skylights of the pool, jacuzzi area on the roof, the security of needing a key to use the elevator, the sun reflection of the Westin on the foyer floor, starbucks in the hotel was great for morning treats. Pillows and bedding was very nice, especially with the dark drapes... you could really get a good sleep. the Fluid Lounge is poorly decorated and could use more colorful paint. Felt drab, like waiting in an airport lounge.