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Pluses for the hotel include: Comfort and decoration o room, great customer service, location of hotel, views from room. The hotel could use some attention to detail, as a guest we noticed water infiltration problems with the shower heads, unfinished walls around windows in common areas, equipment needing maintenance in the gym and the pool water was extremely cold.
We had free wi-fi. The continental breakfast was great. Well located for us--next to a large park and a mall (since we forgot our converter). Staff was uncourteous. Accommodations were disinviting--the couch in our hotel was dirty. Everything seemed old and dingy. Expected much more for the price we paid, especially when charged an extra R$200 to check in early. We felt like we were the only guests because of how vacant the space feels, it gave us an eery feeling. The pool and fitness center are too small to even use and too dirty to make me feel comfortable.
Room and staff was excellent. Gym was closed, restaurant did not have good menu for afternoon food. If I miss breakfast, there was nothing good on menu. Internet price was outrageous (never had any internet that high price and that slow)
This hotel was fantastic. Very well designed, confortable and perfect.