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I booked one of their luxury rooms, which was not so expensive and it was really nice and comfortable, and located on a really nice street in the city centre. Only that they had no record of my booking, they thought I was staying on the Slaviero Palace in Sao Paolo....but anyway, didn't mattter. They were very nice about it, and gave me the room anyway, at same price. Not much English spoken, but that is typical of any city in Brazil outside of SP and Rio.
The Hotel offer confort and facilities compatible with the price of the room.The location is very good for business and shopping. The restaurant offer good conditions for the breakfast and the dinner.