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The pool area was nice Our room was not very clean. Remnants of food on the floor.
The location was close to the mall Bed was lumpy and hard. Toilets flushed very loud. Thin walls. Heater turned on and off very loud. Swimming towels not stocked. Front desk staff not friendly. Roll service order was messed up. Vending machines don't vend properl . We don't get away from home very often so this was supposed to be a fun little get away for us. It ended up being the worst hotel stay that we've had in a while! This is not including other hotel guests that were noisy or not watching their own children in the pool area. We had chosen this hotel for the pool area for our kids to have fun swimming.
Location was nice Room had garbage on floor when we arrived. Toilet was covered in hair n old urine. Room smelled of feces. Pool was cold and dirty. Not enough pool Towels. Pool was small. Too many people for that size pool. Front desk staff not attentive
Great place, clean ,and good value if you get more than one night
Clean. Nice breakfast.
The room were nice and clean. The beds were at first I thought were gonna be uncomfortable, because it felt it like it was a rock. After I got into it it's was pretty comfortable, I didn't wake up once. The pillow was amazing, I wanted to take them with me. The room has everything you need. The breakfast was good. Overall, I would stay there again. The value is great with everything you need for a hotel. Missing a pool but I wasn't to dissapointed with it. Just had to come up with a negative thing......
My room was gross & dirty! The cleaning lady tried to steal my phone charger. Yep not impressed & probably never going back
It's easy to get too, the staff is always nice and helpful, nice and clean rooms. Breakfast is standard. Being able to have a shuttle service to take us to airport and back and to leave our car there. Everytime we fly Bismarck, we stay there. Thanks for everything!
Room was clean, up to date, spacious. We stayed 5 days. Staff was very friendly. My daughter is going to school in Bismarck and that will be the hotel we stay at when we visit. There was a wedding and the people were very loud swearing late I to the night.. I ft hotel staff should have been monitoring closer.. But overall a great hotel
This used to be my favorite place in Bismarck because it was near both the downtown and new areas of the city. I have stayed there numerous times (including annual business conferences) since 2012. I even went so far to get a Carlson Club card because my wife and I were intending to stay there the first weekend of every month. Unfortunately, itt has really deteriorated in the last 90 days. First, they changed the menu at the hotel restaurant. It used to sport first class food at a reasonable price. Now, its oilfield slop at the ridiculous prices charged out west where we're from. Second, have they started a "hire the convict" policy recently? Every single person who works there either had a nose ring, tattoos, a pony tail or looked like they just left either drug rehab or the State Penn. There, literally, was not one time I was in the lobby where this mope had not just mopped the floor and glared at me for walking over it to the parking lot. Third, finish the construction on the lower level of your parking facility please. It was under construction the previous month but, this past weekend, we couldn't park our Ford Explorere anywhere because not enough spaces, A-holes who parked ahead of us took up 2 spaces and 3 tour buses were hogging the street and back lot. Finally, the place is developing a "run down" look. Our room was shabby, smelled like feet and...well...sucked! Come on Radisson, at $111 per night, we're going to check out your competitors and, if things don't improve, I won't be staying there again. Sorry!
Northern hospitality Parking wasn't clear to customers
Location, cost Some things in the rooms were very new and up to date. Other random things like light plate covers and doors were old and beat up and not clean. The lobby was ghost-like--I hardly saw other guests. The night I ordered food in the restaurant there was lots of commotion in the kitchen and the staff told me they were just kidding around--very unprofessional. This probably used to be a nice hotel, but it less than homey and comfortable now.
They have an amazing breakfast service which was a surprise. It was noisy from the hall traffic. The rooms were not noise insulated as well as other Hotels. We could hear the noise from the Elevator all night long.
Style of the room, shower, computer chair, omlette Bed was hard
They had a beautiful pool area for our children to play in They put us on the ground floor at the end of a hall by not one but two exits. All night long all we heard were doors slamming keeping us up and our children up!! When I asked the front if we could do anything thing he simply shrugged his shoulders at us and said your by an exit. We only got a couple hours sleep and were very disappointed with our stay
Early check in was nice 1:30 instead of 3pm. we went to go swimming with our young children, who was looking forward for this stay for a long time. Walk pass front desk and that's when we were told it was closed until further notice. The reason we booked this hotel was for the pool! If it wasn't to late to find a different hotel we would have asked for a refund and check into a different hotel!! Trying to explain to a crying 5 year old that the pool is now closed was a freaking nightmare!!! And all the front desk said was "awe I'm sorry"! Never staying there again.