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The pool area was nice
The entire hotel needs a face lift. The bathroom grout was black and all of the carpet, paint and tile was old and worn. While the check in staff were great, the staff in the lounge were complaining about having to be there and made us feel like we were a burden for wanting to have a drink and watch a football game.
It's easy to get too, the staff is always nice and helpful, nice and clean rooms. Breakfast is standard. Being able to have a shuttle service to take us to airport and back and to leave our car there. Everytime we fly Bismarck, we stay there. Thanks for everything!
Checked in on a Saturday and the on site lounge had a happy hour from 12 to 3 and check in was at 3 so that made absolutely no sense. Room 131 had water damage and a strong odor of mold. This unit was also right next to a guest exit. Every guest to enter or leave would cause a draft on room 131 door and would shake or bang.
Great staff, good rooms, and an overall pleasant stay!
First, they changed the menu at the hotel restaurant. It used to sport first class food at a reasonable price. Now, its oilfield slop at the ridiculous prices charged out west where we're from. Second, have they started a "hire the convict" policy recently? Every single person who works there either had a nose ring, tattoos, a pony tail or looked like they just left either drug rehab or the State Penn. There, literally, was not one time I was in the lobby where this mope had not just mopped the floor and glared at me for walking over it to the parking lot. Third, finish the construction on the lower level of your parking facility please. It was under construction the previous month but, this past weekend, we couldn't park our Ford Explorere anywhere because not enough spaces, A-holes who parked ahead of us took up 2 spaces and 3 tour buses were hogging the street and back lot. Finally, the place is developing a "run down" look. Our room was shabby, smelled like feet and...well...sucked! Come on Radisson, at $111 per night, we're going to check out your competitors and, if things don't improve, I won't be staying there again. Sorry!