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I really enjoyed the room and it was a good price
Room was clean and nice. Didn't have hot water all weekend. Front desk made excuses as to why there was no hot water. Not the front desks fault for no hot water but didn't bother to try and make the situation any better either.
Everyone was friendly and the place was great There was nothing I didn't like
I was completely offended when the staff photocopied my driver's license and also took my credit card. I was told they do that (photo copy a driver's license) because of some of the actions that have taken place so they need to have this in case something happens - it creeped me out and made me wonder if I should even stay there in the first place! Are the clients so sketchy that everyone is a suspect? They claimed all hotels do that (copy the driver's license) they just don't tell you - I don't believe it - I hadn't had that happen before - I won't stay there again. The rooms were fine - this action is not!
The friendliness of the staff, the cleanliness of the room, the breakfast buffet was incredible, the internal architecture and design was so modern and sleek, the bed was amazingly comfortable, and the hotel is located in an amazing area. I wish they had a swimming pool! :-)
Was locked out of my room with my 6 yr old in the hallway for over an hour .. Key cards had to be redone twice a day .. it got really aggravating after 5 days ..
Good location. Spacious room. Comfortable beds. Nice market nearby. Walkable to city center and parks/trails.
I booked my room on hotel.com so I paid $57 a night. Stayed in room 1504. For whatever reason I was upgraded to their top floor with a kitchenette, two queen sized beds, and a view of the mountains and water. (I booked a regular 1 queen bed room). The restaurant was really good but very pricey! The restaurant staff is so nice and super great. Food and drinks were tasty! I had the shuttle pick me up from the airport at 3:30am- takes about 20-30 mins for them to get there. They said the reason for the wait is that they were warming the van up (it was warm). The guy driving the van was extremely nice he even offered to make a breakfast run for me! If you're driving parking is easy and right out front of the building. Very close to downtown - if it weren't freezing we could have walked about 3-5 blocks to get to downtown! I would probably stay here again just because I like to travel cheap and this is the cheapest 3 star hotel in Anchorage. I am staying here again in April, will right another review! It wasn't the cleanest....the fridge had visible dirt in it. There were random brown splatters on the walls and ceiling. Hair in the bathroom (every where). Toilet and towels were about the only thing that was really clean in the bathroom. I will note the bedding was clean and smelled fresh! There is wonderful looking wallpaper on the walls and in the far corner (next to the bed I did not use) the entire corner of the wall is loose and you can lift it away from the studs in the wall. Every day I was there my key would not work (4 nights). It's kind of a pain to go from the 15th floor to get a new key. They blamed it on us because cell phones deactivate them however my boyfriend had it in his wallet the entire time. I had tried calling the night before my stay ended to see what time the shuttle left in the morning and no one would answer the front desk phone from 10pm-11pm. You can hear everything through the walls. Everything your neighbors do can be heard. Luckily we only had "neighbors" 2 of our 4 nights.
Good overall My room had stale smoke smell
Carpets were really dirty. Toilet ran, shower head was broken. Strange smell in room. Carpets were really dirty. Toilet ran, shower head was broken. Strange smell in room.