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The view from our room was excellent. The location was great as well. Within walking distance to the 5th ave. mall and lots of great eating establishments. Hotel was nice, clean and staff was very friendly. Hotel could use some renovations. The decor in the hallways looks like it came from the 70s. The bathrooms are a little small, expecllly in the shower.
Very comfortable and clean. Plenty of food and shopping. Had to pay and additional 20 dollars a day to park my own car. The hotel did not own the lot. The desk clerk filled out the passes incorrectly and I received a parking ticket. Took some arguing but I was able to get the hotel to reverse the parking charges so I can pay for the ticket.
The hotel was nice overall and the front staff was very friendly and efficient. The hotel seemed very clean and I was always acknowledged by the hotel staff. The hotel restaurant was very good and has amazing views. I did not encounter any problems while I was there. I thought the hotel was in desperate need of a refresh or update. The rooms and the entire hotel seemed a bit dated. I stayed on the Captains Deck and the rooms were a bit small and did not impress. The sink did not drain properly. The most disappointing part of the trip was the breakfast which was never more than like warm at best. It come from the kitchen which is far away. The breakfast had 3 warm choices and one was always potatoes that were recycled from the night before. Not sure if I would spend that kind of money to stay at that hotel again.
The location was wonderful. Both times we stayed there, about a week apart, we were given rooms right next to the elevators which ran all night long.
Excellent fitness facilities Wonderful view Convenient to downtown locations
The room was clean, the bed comfortable, and the staff was friendly. Make sure to park in the Captain Cook garage and have your parking ticket validated. We were able to walk to dinner and shopping from our hotel - nice!
Great hotel for business
Close to my home, clean, affordable!!! We had no do not disturb sign!
-Roomy -Wi fi was down - No business center even tho advertised as amenities - No hot water for a few hours
Location was good to hit some nearby places we wanted to go, the rooms were seperated. Immediately walking in the room smelled like cheap hookers, it was out of date and looked run down, and the tv remote didn't work for the tv.
Breakfast. Staff was nice Severely dated and in a rundown neighborhood. Did not feel clean.
Room was large Room was advertised as "non smoking". Smoke residue started an asthsma attack in one in our party. Also facility is not handicap accessable- the only rooms available were on floor 2 & 3 no elevator! There was no other available room to switch to.
The price. My only real complaint is the smell that pervaded the room. It was strong enough to give me a headache, and most closely resembled the smell of urine.
Room was roomy with a separate living room and bedroom. There was a fold-down bed to accommodate more people. The hotel is on a quite busy road so it is noisy at times. The walls seem thin because I heard people laughing and cutting up outside. The internet service was down with no apologies, the front desk simply said someone "was working on it". I worked at nights so was seeping during the daytime. The maid knocked on my door for a long time to be let in despite of the locked door providing the message someone was in there. No "Do Not Disturb" sign available to place outside the door.
Close to the airport, shuttle driver excellent. Room had no air condition, in fact the heat was turned on and the room temp was close to 90. no thermostat to turn the heat off. Had to argue with desk clerk to get another room even though there were only 10-15 guest. Musty smell, outdated and dirty.
Nick at the front desk was courteous, helpful, and professional. Always greeted me with a smile and willing to help. Elevator was slow and only one was working
Close enough to everything that you could walk. Large parking lot. Big room. Hotel itself is a bit dated and could use a makeover. Friendly staff. Rooms smelled a little musty.
Their suggestion of another hotel They refused to check me in. Angel, the woman processing my check-in could not find my reservation. She was rude and inhospitable. I will never go back.
Good location. Spacious room. Comfortable beds. Nice market nearby. Walkable to city center and parks/trails.
Front office desk staff was fairly good. Close proximity to airport (~5 miles). Decent view from our 11th floor window. The carpet in the halls were quite stained, our AC in the room did not cool. The bathroom vent fan did work at all. There was a tube of caulk left on the floor. There were several things that were not clean including the bathroom counter and trim, and bathroom vent. The TV remote for the old tube-type TV did not work and the battery cover was just taped on. The staff did bring us a fan to cool off the room. That helped the temperature some, but largely the reason for running the AC unit was for cover noise so we wouldn't hear other rooms or outside noise as well as being able to close the blinds to make it darker so we could get to sleep early for our 2:30AM wake-up time for our flight.
It is always a great experience at the Inlet Tower. I always walk into a clean room, with a great view overlooking the city. The employees give great customer service, whether it be at the front desk, at the bar, or at the resturaunt. You cannot beat the quality for the price.
I like inlet towers for the value Shower drain very slow to drain. Toilet awkward location behind bathroom door. Old facilities. Hair on couch. Dirty baseboards. Poor air circulation.
location to airport
Great restaurant, location, and friendly staff. Left with 20 bug bites on my face, arms, and back...
Coffee in lobby. Convenient to restaurants. The price for a cup of coffee
excellent view could not sleep due tp bed bugs
Compared to other Hotel rates in area, rates were great. Room was large and had a microwave and refridgerator. Restaurant had good food. Bad- hotel is dated and needs to be renovated. Tv was 20 plus years. Bath had mold around tub and hot water was like warm. Sheets were wrinkled like maybe they weren't changed. They also were very thin. There was no fitted mattress pad or a fitted sheet. Mattress was warn out and had lumps.
Great location downtown with free parking.
Very clean room Mountain view No electric plugs on night stands Not enough plugs on desk stand No free WiFi - but knew that beforehand No free parking - but knew that beforehand Bed was too soft and sheet too starchy No vending machines on floor
My husband and I celebrated our anniversary here. We booked the 11th floor which is the club level, allowing access to a club room that has 24/7 complimentary coffee, sofa, bottled water and juices as well as light snacks. Also, every morning the lounge provided breakfast and every evening wine, beer and appetizers. We highly recommend spending the few extra dollars to stay in a club room!! The hotel does not have a pool and the spa is difficult to get information on as well as access to. Also, there is no valet parking.
The staff was very friendly and our room was clean with a nice view. The hotel was located in a part of the city where it was easy to access many of the attractions we were interested in. Overall it is a lovely hotel. The hotel was a bit spendy and we were kind of disappointed that they didn't have an indoor pool. They also did not offer any form of free breakfast, and for the price of booking a night there, the breakfast we ordered wasn't the greatest quality.
Bed was great, view was nice, food was good, service was good. Bathtub was dated, awkward and mildew stains, no shuttle, no pay per view.
Bed & linens were very nice & comfortable. We appreciated they let us check in early after a long drive from the cruise ship in Whittier. Room was nicely decorated & everything worked fine. Location not the best. Walking by the BMW dealer towards the restaurant, a sales lady came out & told us to be careful - it was not a good part of town (crime)? Overall we thought it was too much $$ per night for 3 nights. No deals. The institutional toilet was a surprise, since the other amenities in our room were nice. Very loud noise when flushing. The restaurant staff - slow, maybe overwhelmed (understaffed) and incorrect' additions' on the breakfast bill. Sky high prices, too.
Great hotel, staff were awesome!
lockaion no vending machines no tv guide
We enjoyed our recent stay at The Sheraton. The staff was very friendly and helpful. We really appreciated their pet policy and their welcoming attitude to our fur-child. We will be back!
It was cheap. No breakfast, very slow wifi, elevators antiquated, rooms small and not comfortable.
Location Charged for parking and no room for parking staff did not communicate where to park. Heater would make large banging sound. Neighbors were loud.
Went for Valentine's day/night Check in was quick check out was quick Bed was very clean and comfy Not enough parking
Location, accessibility, value for price, helpful staff, clean and comfortable rooms False fire alarm later announced as a drill at 5:30 am.
aCean and well-located. Getting up in the dark to catch a plane--not the hotel's fault.
The king bed was comfy, and the balcony was neat (though I'd get more use from it in the summer months...thought for next time). I found the amenities more lacking than I'd expected. I was pretty sure I saw cable TV listed, but the remote control's guide feature didn't work, and there weren't many channels. There was no mini-fridge; I thought those were pretty much standard in any hotel above "motor lodge" class. The toiletries (shampoo, body wash, etc) came out of dispensers). There were only a few cheap plastic cups in the room...so cheap that two of them were cracked and unusable before I even got them out of the plastic wrapper. I also expected parking to be included; instead, it was an extra 12 bucks. That's not awful, but for $100 a night you should be able to toss in parking.
The staff at the front desk was very friendly. They just smiled and welcomed us back when we were in and out all night with a big group of friends who also had rooms.
Location is great for shopping and downtown restaurants. Bath was in need of updating. Very limited parking lot. First floor check-in area was cramped, cluttered and needed updating.
Location Staff was rude and unprofessional, not to us but witnessed towards another guest. Hotel is old, outdated and needs a major remodel.
I'm an incredibly high strung guy who demands a lot of myself, so I always know when I travel Alaska that I need to be more present to the amazing geography and lower my standards on the room I'll barely spend any time in while enjoying the outdoors. I travel to Anchorage one a quarter and have noticed that the Starvrating system isn't quite the same as the lower 48 states. With that said I was incredibly impressed with this hotel for its masterful balance of Alaska heritage (complete with animals) and modern hotel amenities. No need to lower any standards, but rather super clean rooms with modern furnishings and space efficient room layout. Staff was chipper, helpful, and really jovial. Nothing notable... However, I had an odd experience. I hydrate a lot on trips and typically go through a gallon a day. One night I ran out of water and I searched the hotel for bottled water, but there were zero options. Every single vending machine in the hotel was stocked full of soda and multiple brands of energy drinks. I ended up driving to a nearby gas station for some H2o. Not a big deal...
accomodations room to hot and front desk wouldn't provide a copy of receipt upon check out.
I was completely offended when the staff photocopied my driver's license and also took my credit card. I was told they do that (photo copy a driver's license) because of some of the actions that have taken place so they need to have this in case something happens - it creeped me out and made me wonder if I should even stay there in the first place! Are the clients so sketchy that everyone is a suspect? They claimed all hotels do that (copy the driver's license) they just don't tell you - I don't believe it - I hadn't had that happen before - I won't stay there again. The rooms were fine - this action is not!
Pretty expensive for a 1 night, no amenities stay.