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The staff was charming, the apartment was spacious and relatively clean. Another AC in the living room would have been nice, but each bedroom was equipped with its own AC. The continental breakfast was acceptable, we had boiled eggs, orange juice, butter, jam and bread in addition to coffee and warm milk. Parking space inside the hotel garden was limited, but we managed to get our car inside over night.
This is a very fine location in Tozeur. The hotel is quiet and very clean. Rooms were spotless and beds very comfortable. The staff is extremely pleasant and helpful. Located in the middle of Tozeur, it allows easy access (walk) to the markets and restaurants. Pool was clean and pleasant after a day in city or the oasis. Overall a very nice experience. The access to the hotel is somewhat disappointing as you must come from the "back door" using a back street that has no lights (could be intimidating at night). It would certainly be useful if lights would be installed by the city. However, once you get in, you quickly forget that you had to come from the back door!
The hotel is very new and clean, the room is enormous! Breakfast was simple but good, actually better than some buffet breakfast that I had. There was no hair dryer in the room but as soon as I checked in, I asked for one and it's free of charge and I kept it for the 3 days I stayed. The staff was nice too.
location & security great. wonderful pool and spa. very nice room. friendly. poor food (dinner)for this level of hotel. set menu with 2 choices. Buffet only appeared when groups arrived. great breakfast. Best to go out to eat. For the price you would expect a proper restaurant with chef and not just mediocre group food.