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the location was decent we arrived around midnight, we reserved a room online with 2 queen beds. Our room was over $200. When we arrived and went to check in the woman at the front desk informed us that they did not have any rooms with 2 queen beds. Her words "we haven't had any rooms like that since i started at 10:00". She had a really negative attitude We said ok, what do we do now, she wasn't really helpful. she gave us a room with 1 king and a pull out bed which was not comfortable at all. i don't understand how we can reserve and book something and then arrive and it is not available. Not a good experience at all. our whole stay we had been staying at mostly Hampton Inns and were extremely pleased with everyone one of them. this not we didnt have that option so we figured Sheraton is a big name, we figured it would be amazing also. we were wrong. definitely going to stick with Hampton Inn from now on.
The staff was very friendly and helpful. The room was clean and decorated nicely. The bed and pillows were the most comfortable than any hotel we've ever stayed at. It was also quiet. We didn't hear any doors slamming from other rooms or people talking in the hallways. We would definitely recommend this hotel to friends and family who plan on staying in Sioux Falls!
The staff was very polite and helpful. The room was clean and the bed was very comfortable, loved the pillows. We hate breakfast in the restaurant, food was very good and the waitress was very polite and kept checking on us to make sure all was ok with us. Loved the fact it is connected to the Denny Sanford Center so we could walk back to our hotel after our concert. I would recommend the Sheraton to my family and friends.
Room was noisy! Fan/AC in room very loud, added to the second nights wedding party directly above my room.. They should warn guest in the "concierge " floor that they will be directly below festivities, and try to but the people who are there for the party in the room below! Front desk staff seemed to care less, both when I called down that night and when I checked out the next day. I have stayed there many times over many years, but it will not be my first choice for my next trip to SF!
The hotel was moderately clean and staff was friendly. No elevator or luggage carts, had to lug everything up a flight of stairs. Indoor pool very small with half a dozen chairs around perimeter.
It was inexpensive and the staff was awesome and accomodating ..the breakfast was awesome lots of variety The didnt really having parking for large vehicles with trailers but we were able work out a good solution
It was just fine for an overnight stay, on the way to and from SD from WI. The reviews had me scared but it was worth the risk. It might of not been the Hilton but it was affordable and clean.
Friendly people. The exterior is a little sketchy and is super deceptive. The hotel on the inside is very clean and not what you would expect when looking at the outside of the hotel.
For the money this hotel had everything we needed. It was clean and the bed was comfortable. The Desk clerk gave us a call after we had time to settle in, and asked if everything was OK. I would definitely stay here again.
The area was quiet, and the room featured both a microwave and a small fridge, which is a nice feature in this class of accommodations. The building's design means you have doors on both ends of your room: one from the interior and one from the exterior. This unfortunately leads to noise on both sides, as the interior corridors are not well sound-proofed, and as other patrons leave for the day from the parking lot. Rooms at the end of the interior corridor are likely to hear patrons coming in and out at night from the exterior entrance, which is not secured by keycard. Although the Guesthouse website advertises "100% Non Smoking Hotel" prominently on its website (as of June 23rd, 2014), our room definitely smelled of smoke. The curtains had many pinholes (moth-eaten or cigarette burns?) on them which became evident in the daylight. The bed cover at the foot of each bed was noticeably dirty. We would not stay here again. We had a very busy schedule all weekend and otherwise would have left after the first night.