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It was clean and comfortable. Location is close to I-90 yet far enough from it so that you do not hear any road noise. The hotel sits behind another hotel so that traffic noise from the street is low. There is a mall on the other side of I-90 with plenty of places to eat. There is an Olive Garden there too. The gas station, Common Cents, is at the exit/enter ramp and has one of the best prices for gas nearby. Kids running along the hallways, not really the fault of the management. Noise from other rooms was moderate but still there. Strange light switch...only one light switch next to the door controlled all the lights. Therefore there was no way to just turn on/off the lights next to the bed.
The location was great, easy access to everything. Rooms were clean, service was tip notch. We got upgraded during our extended stay and were very pleased! We didn't get the chance to use the hot tubs or the pool, but they also looked great. The pool was huge.
Awesome water slide. Plenty of towels for the jacuzzi in the room. Breakfast deadline is not a hard cut off time, was able to sleep until 11am and still get the continental breakfast. Clean bathroom. Helpful staff when I lost my room key on the water slide. Tv reception was awful, no point in having a tv in a room if you cannot see most channels. The 4th floor still had a view of a hill side parking lot. Toilet is very low to the ground.
Very nice place to stay, well run and clean. Some early morning traffic noise but all in all a nice hotel. Would definitely stay there again
the rooms were big and clean, the decoration effective but sparse, the beds were comfortable, the staff was friendly and helpful tile floors - while nice for cleanup, it makes it feel a little less cozy.
Staff was nice. Place was interesting and apparently a lot of celebrities visited...in the 90s. It seems the place has declined since then despite some attempts to modernize. The ceiling in the bathroom was peeling and moldy. It was clear that someone had spilled pizza or some such substance on the desk and that it hadn't been cleaned. The floor had obviously not been swept There were quite a few breakfast offerings but eggs were ice cold.
Location in Downtown Rapid City Super friendly staff Great breakfast Room decor was horrible
great location in the middle of downtown Rapid City, within easy walking distance to a number of restaurants, bars, and entertainment. The rooftop bar offers a great view of the town, the Black Hills, and sunsets. A few rooms have odd configurations (#19, split behind the elevators, sharing a bathroom 'Jack-and-Jill' style) that may benefit families or friends sharing a room. The owners of this historic hotel have not invested in updating their property in a number of years, and it shows. The rooms are very small (standard Queen) - one room I stayed in had a desk that was completely unusable because there was not room to pull out the chair between the desk and the end of the bed. The "closet" was very small, only about 12" deep with only two hangers. In one room I stayed in, the closet door was firmly stuck shut, leaving me with no closet access. The bathrooms are so small that tall or large people may find them completely unusable. The A/C did not work consistently, regardless of the setting, and the drapes could not be pulled shut over the window to cut down on heat & light getting into the room. The carpets were filthy, with large red stains and decades of dirt grubbed into them. Staff are friendly enough, but so casual as to appear rude in many cases (multiple staff at the front desk.)
Staff was great. I liked the location in the downtown area. My room was a little small, but was kind of expected for a motel that old. Bathroom needed updated. Carpet & bathroom both seemed dirty
Downtown location. Construction outside starting at 6:15! Dirty floors in lobby and elevators due to workers... with no attempt to clean it up. No kitchen. Generally chaotic and noisy. No thermostats in rooms: either heat and you cook or cold and you freeze. Sorry, just a bad property.
I accidently left an item in our room and called the next day. The staff found my item and shipped it back to me in perfect condition!
We stayed there for one night. The bathroom smelled of cigarette smoke very badly. We mentioned it to the front desk and they didn't seem to care. One of the kids left the bathroom door open overnight and the room started to stink too. Yuck! We told the for t desk again in the morning and they said ok. Hmmm. The is suppose to be smoke free but doesn't seem like it. Please have housekeeping check rooms better, the smell was noticeable. This is not good. Yuck! Bathroom smelled like cigarette smoke amd the front desk did not care.
Desk staff Lucas and Greg were wonderful. Food was good.