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Everything except beach access Not good access to a beach directly at the resort
The water, beach, and friendliness of the staff was outstanding! We especially liked the guys in Aqua Mania who gave us the scoop on the best snorkel site (Divi Bay, with a sunken sailboat, helicopter and submarine!) We had a GREAT room with an awesome view in the newest part of the resort. Resturant choices were not great on property, and the building layout was little confusing.
We had several maintenance issue that we could not get fixed -- air conditioning, toilet, plugged drain. Staff was not responsive.
Rooms were spacious and clean. Water pressure was excellent for showers. Staff were very friendly. The noise from the construction in process. The closed art gallery on premises. The smoke filled casino.
Everything was either falling apart or under construction. The food was also not good.
Near airport Old and tired. Food was average. Beverages notch better
Die Strandlage des Hotels ist sensationell. Ich habe selten so eine schöne Bucht gesehen. Fantastisch für Meerliebhaber. Die grössten Kreuzschiffe der Welt sind vom Hotel aus sichtbar. Allein schon wegen der schönen Lage würde ich sofort wieder dorthin gehen. Obwohl sogenannte Beach Rules auf grossen Plakaten dastehen und ich mich deswegen zweimal an die Rezeption gewendet habe, interessiert es das Personal überhaupt nicht. Am Morgen um 6.30 rennen die Gäste aus den Zimmern und legen ihre Tücher auf die Liegestühle. Dann verschwinden sie für die nächsten paar Stunden wieder in ihrem Zimmer und die später kommenden haben das Nachsehen. Die Zimmermädchen haben zuden das Arbeiten nicht erfunden. Anstelle von 4x wurde mein Zimmer nur 2x ein bisschen geputzt. Ein Checkout um 13h wurde mir nicht bewilligt mit der Begründung, dass die Zimmermädchen sonst nicht rechtzeitig fertig werden!
The great location in Simpson Bay Beach is not directly of your balcony
Our suite was huge for the price. The furniture and kitchen were all top notch. The staff was very nice. The location was great - Buccaneer Bar and The Greenhouse were right next door, in addition to Bon Appetit and The Red Piano (which are "on campus"). Our room was on the first floor, which negated the "ocean view" (easy access to the pool mitigated this issue). If you want a view, confirm you're not on the first flood. The beach within the resort was a nice place to hang out, but the water wasn't the best (i.e., the sand/rocks underneath your feet wasn't particularly inviting).
The staff was very friendly and helpful. Perfect location, within walking distance of several restaurants. The room we rented needs an update. New tile, new bathroom facilities. The internet worked in our room sporadically. Several guests plus ourselves had to go down to the lobby if we wanted good connection.
Loved that it was a studio with a fully stocked kitchen. Our housekeeper was a fantastic woman who did a great job and helped direct us around the hotel when we needed something. All of the staff was accommodating and kind. Hot water was intermittent, but with the warm weather, it wasn't too big a deal.
The Atrium was great for us as we had stayed there before. It is a relaxing way to enjoy St Martens. It is on the beach, close to the airport and is so well located that we did not need a car. We had a great view of the Bay and mountains from our room. The WiFi reception was sketchy at times. Car traffic on the main road near the Atrium has really turned into gridlock for most of the day from one end of the island to the other on the Dutch side.