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The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.
Great location. Spacious and very comfortable room. Staff was very helpful.
Room situation was excellent. Facilities- mediocre at best. The gym was fine but the pool was abysmal. Service- I get that the service in China is bad, I get it. But come on, train your service better. I couldn't get a taxi for half an hour, and the guy outside was trying to get a taxi for me. If they were smart, they would have called a taxi through phone.
das zimmer selbst war sehr ansprechend im bezug auf sauberkeit und komfort... die hotelangestellten waren immer freundlich und zuvorkommend dem gast gegenüber wie es sich für ein hotel dieser klasse zu erwarten ist. ein dickes minus muss leider im punkte frühstück erteilt werden, nicht auf den geschmack bezogen, eher was den service betrifft. die frühstückzeiten sind von 6:30 - 10:30, jedoch ist es für den gast eine art marathon sich dem buffet entlang zu hangeln da es im obersten stockwerk eingenommen werden muss, dieser bereich ist mit seiner drehenden architektur wie ein ring aufgebaut, d.h. das buffet ist ringförmig angeordnet und ist rech lang... der gast muss je nach sitzplatz eine enorme strecke hinter sich bringen um nach der auswahl der speisen wieder an seinen platz zu gelangen, was leider sehr viel zeit kostet. z.b. eintreffen des gas um 10:00, auswahl der speisen bis zur rückkher zu tisch 10:20, frühstücken 10:35, buffet wird abgebaut 10:45
The room is too small. This is not a 4-star standard hotel The bed is only 90 cm wide, and is short. The equipment is old. The window is a little dirty This room can not match its price in any sense. The pic of the hotel is not real, not in the same level with other hotel in China. The most important thing, the attitude of the staff we met for check-in is. terrible. You can made little adjustment after you check in Hoping other visitor check the hotel before you go.
This hotel was great in terms of cleanliness and helpful staff. The rooms were very nice (although the single is just that, a small room), and cable TV was a plus (although for English-speakers, your choices are CNN International, HBO, and CCTV 9). The staff was also very helpful, although their English is somewhat limited (but better than average I thought). There is also 24-hour security and room service, although I never tried it. Of course, with the price that travel website offered, this hotel is an excellent pick, except for one thing: location. The location of this hotel is in Xuhui District, Shanghai, which is not bad. But it is at least a 20-minute walk to the nearest subway station (either Damuqiao Rd or Luban Rd Stations) each way, and at night when it is freezing (in the winter) or when you are lugging your luggage, or when trying to catch a train (by subway, it is at least 40 minutes to Shanghai Main Railroad Station, and around 30 to Shanghai South), it is not necessaril...
the room was very small and the bed as hard as a rock but for the price and convenient location it was ok.
The location and the hotel facilities were very good. Misunderstandings with staff all the time. Level of English pretty low. I guess it's China experience overall.
Kindness of staff; good location;pleasant rooms & kind service Staff not so experienced regarding follow up buffet; food on buffet mostly luke warm;cuttlery missing; ac often too cold, on 50th floor music too loud and not adequate for breakfast; smoking department next to the food
Good views and location