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I can't think of anything I did not like.
We knew the grounds and surrounding areas. Pool was nice, but dirty every day from the wind blown trees. Our room was on the ground level, lots of bugs. We asked to switch rooms. Told there were none so they gave us bug spray. Our front door stopped working, twice. Front desk didn't offer anything for our troubles. On the last day we were going to sitwch to a different room and was told to be there at 12:45pm, room wasn't ready, very frustrating.
I liked the new renevoted room it had everything and very specious. I like that they opened a pizza place the karaoke and happy hour. I would definitely go back there with my family. I didn't like the way I was treated by the front desk agent when I checked out. I asked to stay by the pool with the kids till 6pm and since the others left they forgot to leave their wristband so the front desk agent was rude to me telling me that I had yo bring them.
Some of the staff were delightful and friendly, but the manager didn't offer any apologizes for the stained sheets. I asked for a late check in....why is that 70 bucks when my room was 120? I'm confused....so my late check out fee was waived...I check out two hours later...and no other corrections were made to make me feel better about this horrible experience. I have so much to say...not sure where to start. Oh wait - Don't Do It. This place is horrible and I'm pretty sure the worst place I have ever stayed and I've traveled to 40+ countries. The resort boasts about a renovation but this place is barely holding on. It's dated and the sheets were stained..I was transferred to another room...those sheets were stained. On top of it all, the place advertises free wifi but that's not in your room. Trust me, don't do it.
Off beaten path but overall great place very helpful staff. And bereakfsst
I chose not to stay there!! Very dangerous location. Bars on all parts of the building. Looked like a city jail.