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Everyrhubg was great above average on all things.. Great service and room service food was beyond great.. One very rude women that was a clerk at the front desk about 3am in the morning needs to be fired. I don't want to give the hotel a bad review because of her. I asked about the shuttle and all were more than happy to call the bus driver. They said tell us when you are ready.. I walked outside and came back in and there was another clerk there. I said you can call the shuttle driver now please, I'm ready. She answered very ugly and rude sharp '' when I have time I will'' there were no customers at the desk. No reason that I should have been treated like that. I just thought to myself welcome to new jersey where all the rude selfish people in the world live and blew it off. But what needs to be realized is that people like this on staff there will cause this great hotel to lose customers.
They set up a pack and play and refrigerator. Huge win! No bellman to bring our bags up. We had to push the luggage cart ourselves. The restaurant was initially rude when I asked to take food upstairs (to my husband and sleeping daughter). I was surprised that this was supposed to be "in" the airport but it still required a van to access. They will not direct you to a walking path. The van was included (nice) but the driver refused to go to the premier counter, leaving us to lugg baby and bags up multiple flights. Not as easy as for a solo business traveller
Got in at midnight and still able to grab a quick bit in the restaurant/lounge! Staff was great and never made us feel rushed.
Had to pay for computer access in business suite, no free TV channels…..everything was promotional.
Hotel staff was nice, room was clean and not noisy. Restaurant staff were terrible. Can't be described as nice which is in sharp contrast to the hotel staff
24h freier shuttle-bus zum Flughafen, bzw. zum Bahnhof von dem man innerhalb 25 Min in Manhatten ist. Ansonsten war mein Zimmer sauber und ruhig. Ohne sehr gute Ortskenntnisse bzw. GPS ist das Hotel per Auto nicht auffindbar. Ohne Auto ist man auf das Restaurant im Hotel angewiesen.
schönes Hotel in Flughafennähe mit Shuttleservice Ich hatte Probleme mit einer Nachsendung und die Rezeption war nicht sehr hilfsbereit
Nahe Lage beim Flughafen. Sehr bequeme Betten. Keinen direkten Fussweg vom Hotel zum Bahnhof. Luftlinie etwa 200 Meter. Deshlalb mühsamer Umweg mit Hotelshuttelbus und Flughafenbahn (etwa 1/2- Stunde!!
Die Entfernung zur Penn Station und nach New York für diesen Preis sind hervorragend. Günstiges Shopping in Jersey Garden. Frühstück und Abendessen in Tops Diner in Harrison NJ Passaic Avenue. Plasikgeschirr beim Frühstück.
Shuttleservice zum Newark Flughafen und Pennstation , Frühstück, kostenloses Parken Alles bestens
Shuttleservice zur Penn Staion und zum Airport, Frühstück (hatte in den USA noch kein besseres Continental Breakfast), generell sehr hilfsbereite Mitarbeiter, speziell der Service im Frühstücksraum war top, Umgebung ist etwas trostlos
Die Freundlichkeit des Personals hat uns gefallen. Die Zimmer sind groß und sauber und es ist ruhig. Der Hotel-Shuttle-Bus fährt alle 30 Minuten zum Air-Train und von da aus kann man gut den Zug nach New York erreichen.
Guter Service und sehr zentrale Lage
Bitte schreiben Sie mindestens 15 Wörter
freundliche Behandlung, guter Shuttle-service, gute Zimmer. Die allgemeine Sauberkeit, die momentane Baustellenatmosphäre, die Umgebung.
Es ist nah am Flughafen und bietet kostenlosen Shuttleservice vom und zum Flughafen Für europäisches Empfinden Restaurant mit viel Plastik und etwas dürftiges Frühstück
Das Preis/Leistungsverhältnis ist sehr gut. Auch das Frühstück war ansprechend. Die Zimmer waren groß und sauber. Die Umgebung des Hotels ist sehr ungepflegt und beängstigend(verwahrlostes Industriegebiet zwischen unzähligen Highways und dem Flughafen).
Helpful staff. Great food at Teds! The shabby leather chairs in reception don't reflect the overall quality of the hotel.
We arrived much later than expected at Newark Airport. Fortunately for us, their airport transportation runs 24 hours. Called the front desk a couple of times about the transportation and they were always nice. It was also good to see a 24 hour pantry stocked with some pretty decent quality foods and baked goods, as all the airport concessions had closed with our late arrival. Our room was clean, modern, and nicely appointed. Overall, would highly recommend this hotel. Food in aforementioned pantry was a bit pricey. Bathroom fixtures needed some repair, but admittedly I forgot to tell them when I checked out. Location of the hotel not the greatest if you want to walk out of hotel grounds.
nice updated room. blankets were like brillo
The room was clean. It appears to have been upgraded and the AC was good. If you are there to work, it's quiet and a good place to stay as long as you are willing to put up with the staff's poor attitude. The staff was extremely rude. The fridge did not work and when I reported it to the desk clerk she asked "So... do you want me to send someone to fix it?" Really?! I wonder what she thought was the reason I told them it wasn't working and my drinks were warm. After reporting it three times I finally got maintenance in the room at 9:30 PM, the guy said he'd be back in 10 minutes and never came back. The next day I saw someone in the hallway and told him, he came over and brought a new fridge. More than 24 hours after I first asked for it to be fixed or replaced. I found all the staff to be rude and unwilling to help with the most simple request. There are no restaurants around so you are stuck paying an insulting high price for everything you eat or drink. The breakfast buffet is 14.95 plus tax and you have eggs, sausage and potatoes as "hot" food; fruit and french toast and muffins. Don't expect more.