I have stayed in a lot of different hotels and I have to say that the staff that waited on my husband and I where absolutely PHENOMENAL! From the minute we got to the parking garage to the minute we pack up our car they were nothing but courteous and friendly. Especially the concierge woman Chrissy that I dealt with upon arrival. I think she could tell that we had already had a long day and she just absolutely took care of us with any questions that I had. She always had a smile on her face and she was very easy to talk to to and did not make me feel like I was a burden when staying there. She would be a main reason as to why we would stay at the Sheraton in AC again. Thank you!
The hotel was conveniently located to the Atlantic City beachfront and it did allow us to bring our dog on vacation. That was the main selling point for our choosing this hotel. However, if one of the other hotels offered pet facilities we would have chosen them. The thin walls in the facility lent itself to being a noisy stay when the other guests partied late. The management was unresponsive to noise complaints, despite their posted policy about "quiet hours." Security was not what it could have been either. Vagrants could be found loitering around the front of the hotel without visible security to keep them at bay. The room itself had comfortable, if small beds, yet lacks a in-room refrigerator or microwave. The selection of channels on television was disappointing and was a clearly intended to get us to purchase a premium package.
Everything was great! Nothing, except I wish it was closer to the boardwalk for our purposes.
I thought the employees were wonderful. Although we did get a noise complaint they were very kind about it and we respected their wishes. Most other hotels normally get nasty but not here. It was over all a wonderful, clean stay.thankyou
History of miss America displayed in lobby, and prints of previous winners. Also complimentary Starbucks coffee was nice. The staff was very friendly too! It was a hike to the beach & Boardwalk !
Perfect location for shopping, casinos, beach and restaurants! There wasn't a refrigerator and microwave in all the rooms. But we made do with our cooler.
I liked that my request for being on a high floor was meant & the view was great. Both check in/check out process were great, staff is very friendly. I liked the valet parking which is good for 24hrs in or out, very accomadating. After check out I was able to leave my car and do some shopping. I was close to the elevators, so there was a lot of foot traffic/noise. I could have asked to switch rooms but I was already settled in and it was only a 1 night stay.
Very outstanding valet..its allway good to see them
Not bathroom fan, and toilet noises
Location! Convenient to shops, parking, roads & highways/expressways, & (most especially for my purposes) right across the street from the NJ Transit train station. (I ride the ACS Bike-a-thon every year that I can. Now that the Bike-a-thon is back to ending in AC, I drive down with family ahead of the event, stay & park at the Sheraton, take the train back to Phil. the night before, then bike back to AC with the ACS. Meanwhile the family has a full-feature shore weekend - without disruption from my participation in the Bike-a-thon. A win-win!) Usually nothing: You get what you pay for & usually that's roomier, quieter, cleaner & more comfortable than a lot of hotels & motels in AC. Since the Sheraton does not have direct beach access or a casino, the price is usually less expensive - even for a June weekend. This year however, competition from an ANIME" convention (who knew), appears to have driven the cost up a bit. Still, cost/value ratio wasn't too bad, & the ANIME" attendees were entertaining - sort of like a colorful carnival in the lobby.
The room was a nice size, clean, comfortable. I liked that the jitney was right across the street, the reason for my stay was that I had something going on at the Golden Nugget. I left the next day so I didn't spend a lot of time in the room, but I will definitely stay there again next time I come to AC.
Great view of the casinos and ocean
gute Lage (Strand, große Hotels, outlets) nette Mitarbeiter, für amerikanische Verhältnisse gutes Frühstück
Gute Lage, durchschnittliche Zimmer mit allem was man braucht, dafür günstig
Kostenlose Bereitstellung eines Safes im Zimmer. Ist bei der Hotelumgebung auch sehr zu empfehlen. Die Buchung war nicht im System. Wir haben trotzdem ein Zimmer zum booking.com-Preis bekommen. Allerdings war das gewünschte Nichtraucherzimmer nicht verfügbar, so dass wir ein Raucherzimmer nehmen mussten, bei dem das Fenster nicht zu öffnen war.
Buffet Cost and room was not totally clean. Toilet not real clean and beer bottle was left in the room.
Upgraded rooms are the way to go
There was mold in the shower. The front desk was unable to assist us in printing tickets for the beer festival, which was the rest for our stay. Was hugely dossapinted in the lack of progressionalism regarding no help with ticket printing... Overall cleanness was mediocre.
the rooms are spacious the staff are friendly. The buffet was awesome if you like crab legs mmmmmmm would go again. The only thing not expected was all the charges. Everything cost something (valet and pool accesss) and mold in the shower.
Overall a great trip! The check-in line was extremely long even though I pre checked in.
Small old room.
They upgraded our room when we arrived. Although we were upgraded, when we entered the room there was an AWFUL smell. It smelled like the guests before us must've thrown up on the carpet and the smell was still lingering. We called maintenance twice and the first time they told us there was nothing they could do and the second they sprayed some air freshener and left. The smell was so unbearable that we had to avoid being in the room as much as possible. Upon checkout, they told us that they couldn't do anything since the room was already paid for ahead of time and because it was an upgrade. I would've rather not have been upgraded if I wouldn't have had to deal with this terrible odor and am unhappy that I spent $400 on a room that I couldn't even enjoy.
Staff was fantastic both in friendliness and how accompanying they were towards guests. Very comfortable bed. Their regular rate was about the same as Borgata, which is infinitely superior. Room had a weird smell. Bathroom toilet was so low that I could barely use it, and the tub had cigarette burns everywhere.
Hotel was great and comfortable. A very diverse crowd Shower didnt really have hot water, walls of hotel were paper thin that you heard everything in the room next to you.
The pool is free for guess. Pool party not free for guess
They have an indoor pool but very limited seating available unless you want to pay for it. We were at the pool by 10AM and there were no chairs available. For a resort that size, who charges a resort fee, the pool should be more accommodating.
The pool after dark was very nice. Did not expect it to be so big. Nice hotel. I think if your a guest at the hotel you should get in to the pool after dark for free. Absolutely not enough towels took a hr to find 3 towels. I checked the hrs of the club online it stated 24 hrs on sat, we got kicked out at 4A.M. Concidering we had to pay for each person cant find towels we litterally jumped in and 10 min later got kicked out. As for the room i asked for the highest room posibble and i got the 4th floor. not happy at all about that! I asked for smoking it was non smoking. the bed sheets had stains on them.
Gute Casinounterhaltung in der Bar. Alle Angestellten sehr oberflächlich.
Für Las Vegas relativ kleines, überschaubares Hotel. Unfreundliche, desinteressierte Mitarbeiter an der Rezeption, im Host des 24-Karat-Clubs, in der Geschäftsleitung. Niemand spricht deutsch, umfangreiche Englichkenntnisse werden als selbstverständlich vorausgesetzt!
Gute Lage an der Fremont, Nähe zum Outlet Center, preiswertes Büfett im Haus, gute Atmosphäre im Casino
Sehr schöne Zimmer. Gute Einrichtung. Sauber.
Sehr gute In-House-Restaurants, rundum ein tolles Haus fuer jeden Geschmack. Top Location mit den besten Events in Down Town. Das Hotel mit dem derzeit besten Preis/Leistungsverhaeltnis in Vegas! Der Krach von der Baustelle morgens um 3h - Bei Laermempfindlichkeit unbedingt ein ruhiges Zimmer an der Reception verlangen...
sehr gutes Preis-Leistungs-Verhältnis Rezeption war inkompetent
Dem Zimmer war bereits sehr abgewohnt.
alles,vor allem die lage direkt an der Fremont Street nein
Es war alles sehr gut nein
Der neugestaltete Pool Die schlechte Lage des Hotels und die recht altertümlichen (aber sauberen) Zimmer
Casino hotel on the boardwalk is what this place has going for it. This hotel is next to the Taj Majal. Not as many gaming tables and slots as the other hotel casinos. The fast food did not settle well either time we tried it (pizza place and soup place. BOOKED A KING SUITE AND WAS GIVEN A QUEEN WALL BED. Same price as all the others, but less for your money.
Close to everything we wanted to do Requested rooms together, they said it would be a problem...they did not keep that promise.
had a wonderful time, no complaints.
Restroom is not clean,reservation is not the right amount,noise all night
Beachfront access, on the boardwalk, good parking, excellent staff. Old, worn-down rooms and bathrooms. Bath instead of shower. More expensive than the one next door (Taj) which is a much nicer room, floor-to-ceiling windows, modern, updated and cheaper.
The room was spacious The entire hotel to include the non smoking floor smells like Cigarettes
I liked that we can go outside right to the beach and rides . I liked the security guard checking everyone's room keys before you can get to the elevator. The staff is very polite. The bathroom is very spacious and clean. The beds are comfortable too. Check in is late. We requested an early check in because our daughter needs to nap after going on the beach and before our 6:oo dinner reservation . Also a sign that there is a food court would be good to put in the lobby. Did not realize it was there.
Located directly on the boardwalk and beach. Plenty of restaurants within a few mins walking. New bathrooms. Rooms were comfortable and were inexpensive. Ocean views from the room. Would definitely recommend. Really enjoyed our stay here. Perfect getaway for a few days for adults. I would not advise bringing children. Besides the beach and the pier, there isn't much for children to do. The room decor seemed a little dated, but that was the least of my worry. There was a mouse in our room (not that a mouse would hurt anything, we just didn't want it to get into our suitcases and food) and the front desk was more than willing to switch our rooms. Not that I was worried about it, but I figured there may have been a little compensation, but we can't control nature.
Location , all activities , No promotions or comps that would make me stay here instead of another hotel
We booked 2 rms. for a wknd. party of 8. Had a great stay! The staff were pleasant and helpful everywhere we went. Live music at Margaritaville on Fri. night was awesome with good food and great drinks.The pool and pool bar Sat. afternoon was fun and friendly. There's so much to do in the area- we went parasailing, spent time on the beach and Boardwalk, and went to the beach bars and a couple of nearby casino clubs (we didn't sleep much!) Resorts was a great base for our weekend with plenty of space in the rooms for all of us and plenty of on site options for food, drinks and music.
Beds were ok The bathroom was outdated. Bathroom floor blue tiles and shower curtain were dirty. Carpet floor looked dirty. 2 dusty closets I WAS DISAPPOINTED
I liked the room. I liked the casino. Elevators are nice. Bathrooms too. I liked the ocean view from my room. I don't like the Parkin garage. N checking area is confusing. Not a lot of food options in the casino but not bad.