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Very outstanding valet..its allway good to see them
I liked that my request for being on a high floor was meant & the view was great. Both check in/check out process were great, staff is very friendly. I liked the valet parking which is good for 24hrs in or out, very accomadating. After check out I was able to leave my car and do some shopping. I was close to the elevators, so there was a lot of foot traffic/noise. I could have asked to switch rooms but I was already settled in and it was only a 1 night stay.
Location! Convenient to shops, parking, roads & highways/expressways, & (most especially for my purposes) right across the street from the NJ Transit train station. (I ride the ACS Bike-a-thon every year that I can. Now that the Bike-a-thon is back to ending in AC, I drive down with family ahead of the event, stay & park at the Sheraton, take the train back to Phil. the night before, then bike back to AC with the ACS. Meanwhile the family has a full-feature shore weekend - without disruption from my participation in the Bike-a-thon. A win-win!) Usually nothing: You get what you pay for & usually that's roomier, quieter, cleaner & more comfortable than a lot of hotels & motels in AC. Since the Sheraton does not have direct beach access or a casino, the price is usually less expensive - even for a June weekend. This year however, competition from an ANIME" convention (who knew), appears to have driven the cost up a bit. Still, cost/value ratio wasn't too bad, & the ANIME" attendees were entertaining - sort of like a colorful carnival in the lobby.
Everything was great! Nothing, except I wish it was closer to the boardwalk for our purposes.
The hotel was conveniently located to the Atlantic City beachfront and it did allow us to bring our dog on vacation. That was the main selling point for our choosing this hotel. However, if one of the other hotels offered pet facilities we would have chosen them. The thin walls in the facility lent itself to being a noisy stay when the other guests partied late. The management was unresponsive to noise complaints, despite their posted policy about "quiet hours." Security was not what it could have been either. Vagrants could be found loitering around the front of the hotel without visible security to keep them at bay. The room itself had comfortable, if small beds, yet lacks a in-room refrigerator or microwave. The selection of channels on television was disappointing and was a clearly intended to get us to purchase a premium package.
I have stayed in a lot of different hotels and I have to say that the staff that waited on my husband and I where absolutely PHENOMENAL! From the minute we got to the parking garage to the minute we pack up our car they were nothing but courteous and friendly. Especially the concierge woman Chrissy that I dealt with upon arrival. I think she could tell that we had already had a long day and she just absolutely took care of us with any questions that I had. She always had a smile on her face and she was very easy to talk to to and did not make me feel like I was a burden when staying there. She would be a main reason as to why we would stay at the Sheraton in AC again. Thank you!
The room was a nice size, clean, comfortable. I liked that the jitney was right across the street, the reason for my stay was that I had something going on at the Golden Nugget. I left the next day so I didn't spend a lot of time in the room, but I will definitely stay there again next time I come to AC.
Not bathroom fan, and toilet noises
All the staff were very nice and accommodating. Very nice room, spacious, comfortable and clean. Breakfast was average but nice. Bed was comfortable but pillows very flat. Overall great experience and very close to Tangier outlet. Had a great time. Would definitely stay here again Pillows
History of miss America displayed in lobby, and prints of previous winners. Also complimentary Starbucks coffee was nice. The staff was very friendly too! It was a hike to the beach & Boardwalk !
Great staff and the prefect location
Perfect location for shopping, casinos, beach and restaurants! There wasn't a refrigerator and microwave in all the rooms. But we made do with our cooler.
gute Lage (Strand, große Hotels, outlets) nette Mitarbeiter, für amerikanische Verhältnisse gutes Frühstück
Kostenlose Bereitstellung eines Safes im Zimmer. Ist bei der Hotelumgebung auch sehr zu empfehlen. Die Buchung war nicht im System. Wir haben trotzdem ein Zimmer zum booking.com-Preis bekommen. Allerdings war das gewünschte Nichtraucherzimmer nicht verfügbar, so dass wir ein Raucherzimmer nehmen mussten, bei dem das Fenster nicht zu öffnen war.
Gute Lage, durchschnittliche Zimmer mit allem was man braucht, dafür günstig
the rooms are spacious the staff are friendly. The buffet was awesome if you like crab legs mmmmmmm would go again. The only thing not expected was all the charges. Everything cost something (valet and pool accesss) and mold in the shower.
Small old room.
Upgraded rooms are the way to go
They have an indoor pool but very limited seating available unless you want to pay for it. We were at the pool by 10AM and there were no chairs available. For a resort that size, who charges a resort fee, the pool should be more accommodating.
Staff was fantastic both in friendliness and how accompanying they were towards guests. Very comfortable bed. Their regular rate was about the same as Borgata, which is infinitely superior. Room had a weird smell. Bathroom toilet was so low that I could barely use it, and the tub had cigarette burns everywhere.
Buffet Cost and room was not totally clean. Toilet not real clean and beer bottle was left in the room.
They upgraded our room when we arrived. Although we were upgraded, when we entered the room there was an AWFUL smell. It smelled like the guests before us must've thrown up on the carpet and the smell was still lingering. We called maintenance twice and the first time they told us there was nothing they could do and the second they sprayed some air freshener and left. The smell was so unbearable that we had to avoid being in the room as much as possible. Upon checkout, they told us that they couldn't do anything since the room was already paid for ahead of time and because it was an upgrade. I would've rather not have been upgraded if I wouldn't have had to deal with this terrible odor and am unhappy that I spent $400 on a room that I couldn't even enjoy.
The pool after dark was very nice. Did not expect it to be so big. Nice hotel. I think if your a guest at the hotel you should get in to the pool after dark for free. Absolutely not enough towels took a hr to find 3 towels. I checked the hrs of the club online it stated 24 hrs on sat, we got kicked out at 4A.M. Concidering we had to pay for each person cant find towels we litterally jumped in and 10 min later got kicked out. As for the room i asked for the highest room posibble and i got the 4th floor. not happy at all about that! I asked for smoking it was non smoking. the bed sheets had stains on them.
The pool is free for guess. Pool party not free for guess
After waiting on a long line to check in. We carried our luggage up to our room, unpacked and found a cigarette still in one of the ashtrays. I then checked the bedding and it looked dirty and slept on. Then I went into the bathroom and there were stains on the floor. I called the front desk and they said they would come change the sheets. After I got off the phone we found another guest's luggage by the front door. We were two young girls staying in the room. The luggage had the name of a man on it. The hotel gave us a room that someone else was staying in. We were frightened that this guest would come back to the room while we were still in there. We quickly packed our things and lugged them back down to the front desk. They gave us another room but that was not enough for all the trouble we had gone through
1. The bed in the room are so bad, making noise and the mattress cauze a back pain. 2. Staff are not helpful and they just ignore you 3. There is nothing for the children to do even the pool they can't use and after all this they charge you resort fee. The hotel quality doesn't worth the money I paid. The parking are so expensive. More than NYC I would not stay in this hotel again
There was mold in the shower. The front desk was unable to assist us in printing tickets for the beer festival, which was the rest for our stay. Was hugely dossapinted in the lack of progressionalism regarding no help with ticket printing... Overall cleanness was mediocre.
The bathroom had granite countertop The room was crawling with roaches; did not sleep at all; totally freaked out. Management and staff gave no apologies or concessions and accused me of bringing the roaches in from the outside. They claimed they never had roaches in the property, yet they refused to go back to the room with me so that I could show them the roaches. They offered no discounts, refunds or apology! The place should be shut down and the staff fired.
The price, freebreakfast and close to beach and Boardwalk. Room smelled bad, musty/moldy.
I like AC very much but I normally stay away from the motels by the boardwalk, and now I know why. Good: a block away from the boardwalk; rooms are excellent; corteous staff. Bad: is the off season but they still charged $10 for a second car and $20 for an additional guest. Exteriors are in need of a hose down and the area is very sketchy, didn't felt safe. The value quotient went out the window and we are not staying here again.
Good location for the price. Clean and air conditioning worked great Cleaning ladies were loud. Wish parking was free
Reasonablly priced and very clean Street level Chealsey Ave side a bit noisy due to traffic.
Proximity to the beach and boardwark was great. A great value for the location and the staff was friendly. The floor in our room was damp in some places.
Breakfast was good, staff excellent, the bed and pillows were awesome The pullout sofa was very old as were the rusted lamps and chipped table, it was enough to make me not want to stay there again.
Overall great location, block away from the board walk and ocean perfect! Great price, grocery store and liquor store across the streets 24 hour bonus!!!! Plus shuttle bus on main street. Great walking distance to every and anything. Will be returning,. Fuzzy cable
The staff went above and beyond to accommodate my requests. Very friendly and clean rooms, not to mention a great price. I will be back!
I loved the room.It was nice and clean.We had a king size bed that was comfortable and we loved the pillows.It was snowing and freezing when we got there,they has the room nice and toasted. No microwave
The price was great considering the other hotels nearby. About 1/3 of the price of the Tropicana 2 blocks away. Read reviews about $10 for parking but it was never mentioned to me. Haven't noticed a charge yet so I'll wait and see if that holds true. I think our bathroom fan was broken since it never came on when we turned the bathroom light on. Also, there aren't any normal size pillows? Just small square ones? Yet still using regular pillow cases tucked in to hide the extra case...you probably get what you pay for.
Price: $65 on a Saturday night. Rooms where clean, and service was fine. Typical motel noise.