Möchten Sie als Ihre Standardwährung festlegen oder nur für diese Sitzung behalten?
It's perfect for me I have a problem with the internet access. My reservation was included 2 triple rooms and I received only one Internet voucher per room. This mean that only two persons (out of 6) will access the internet, How come?
Between the two rooms, there's a door. So, I can hear what happen in the room next to my room.
Staff were friendly but they weren't able to provide us with the right wifi password "they gave us 3 password to choose from!! I know, confusing enough ". I booked 3 rooms through Kayak/booking.com I was giving the back view rooms with no breakfast. Staff didn't speak English at all almost.
Rooms are ok. Well furnished. spacious. Veryt badly managed hotel. We waited nearly one hour to have the room. No housekeeping during 4 days. No parking was given. Food is not good.
The hotel is quite close to Al Haram, it's only about 7 minutes walk. upon checking in we were promised a better room with one double bed but it never materialsed. The air in the room was stale when we checked in. Although there was a kettle in the room, there were no cups and when we asked for two we were told to pay $1.33 per cup. Left over food and rubbish bags left by guests outside their rooms were not removed regularly and were removed next day. Hotel corridors were not clean and house keeping were not available at night, their line was either busy or they did not answer when we got through. Internet wi fi was only available in lobby. Breakfast was simply terrible!
Comfortable stay...housekeeping very slow ..bathroom ceiling leaked each time hot water heater turned on...breakfast selection and quality was reasonable....no service for omelette or fried eggs....but I guess you get what you pay for!
The location is good for the family which is just near the women's gate & food court Location
Location good. Friendly management. Smart modern new rooms. Breakfast service good. House keeping poor. Only cleaned room twice during 6 night stay - even after making several calls to housekeeping. Most staff were friendly but encountered 2 very rude staff members - one a porter and the other from housekeeping. Been to medina more than 15 times never previously encountered such rude staff.