One of the staff members is quite nice and willing to boil water as there is NO HOT WATER. The other staff member when asked for hot water said there were no matches. Completely ridiculous response, seems to think lying to me about no matches would be credible. The description does not mention no HOT WATER, very expensive for the quality. The place is filthy and rundown. The pictures are a lie, it no longer looks like that. No maintenance has been done for years. One staff person is surly - refused to boil water by claiming no matches, refused to come where I ate dinner to walk me back but lied to the person who called and said he was coming. There is nothing to recommend this establishment.