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einigermassen Die Eingangshalle ist recht klein
Tolle Atmosphäre, Oase im totalen Chaos der Stadt Auf das Essen musste man oft sehr lang warten.
Im allgemein gut organisiert! Ich hatte im voraus bookings und das Hotel gebeten mir zu bestätigen, daß meine Rate inkl. Internet im Zimmer war. Das war die Bedingung meiner Buchung. Diese Frage wurde nur mit einem Standardantwort beantwortet und lösste aus dass ich bei der Anreise mit dem Hotel diskutieren musste. Genau das was ich vermeiden möchte. Die Buchungsorganisation ist also nicht ganz ok! Man hat mir dann jeden Tag eine Stunde Internetzugang zugesagt. Hat aber nicht gesagt daß es im Businesscenter stattfinden musste. Ich habe Internet im Zimmer genutzt, wo man nicht weniger als 24 Std. pro Tag buchen konnte. Bei der Abreise hat man mir aber nur den Betrag für 1 Tag Internet vergütet. Das war nicht in Ordnung, da man ja pro Tag im Zimmer nur 24 Std. buchen kann
einrichtung kein morgenessen
Die sehr schöne große Hotelanlage mit Pool. Große Zimmer. Teure Restaurants.
Service in lounge was excellent. Very kind personnel. My car booked for airport at 5 on day of departure was late. The ice machine was next my room and just too loud!!
Die Zimmer sind geräumig und sehr schön,immer sauber.Früstück perfekt.Ideal ist der Garten in dem man auch sehr schön essen kann,man freut sich nach dem Chaos und Stress in der Stadt ins Hotel zu kommen.Überall war alles sehr sauber,Essen sehr gut.Ohne Einschränkung empfelenswert.Wir waren begeistert und unsere Bekannte /4 Ehepaare/ ebenso. Eventuell die Preise.
Alle Gemeinschaftsflächen und Räume wie Rezeption usw sauber und gepflegt. Bedienung sehr höflich. Zimmer: Moquette Boden war lose und unrein, die Fensterrahmen waren nicht einwandfrei Sauber. Der Gesamteindruck des Zimmers = durchschnittliches Hotel.
Hervorragendes, tadelloses Hotel direkt am Nil mit eigener Promenade. Gute Lage für Besichtigungen in der Innenstadt (Ägyptisches Museum problemlos zu Fuß erreichbar).
Die wunderbare Lage auf einer Insel direkt am Nil, die Suite im 27. Stock (wobei der TV trotz Reklamation nie repariert wurde...) und v.a. der Wellnessbereich/Jacuzzi. Die Tatsache, dass man abends nicht mehr am Nil sitzend ein Cocktail trinken kann, sondern nur in der Buddabar drinnen. Es ist für mich unverständlich, dass man so schöne Lounge-Decks hat, die später am Abend nicht mehr benützt werden können! Und am Pool gibt es viel zu wenig Liegestühle; diese sind dauernd besetzt.
Alleine der Ausblick auf die Altstadt von Cairo, welcher Aufgrund des Rundbaus von allen Zimmern nahezu gleich ist, ohnt schon den Aufenthalt. Ferner enne ich das Hotel aus früheren Zeiten, als es noch unter Sheraton lief.
Great Breakfast My room was very noisy. It was on a top floor, and motors on the roof kept me awake all night. Bar downstairs has an undisclosed minimum spend requirement.
The rooms were large and clean. The bed was comfortable. The pool area was nice with cushions laid out for comfort. We did not get a chance to use the pool but it looked inviting. Breakfast buffet had a wide selection. Food was good.
Good Breakfast, River Nile was in a close proximity, Courteous Staff. No water for one day as there was a muncipal problem in the entire area and this was the day we checked-out for our onward journey. So we had the minimum impact. However other travellers were having quite a problem.
Clean and comfortable with excellent staff.
we enjoyed the evengn music sessons
The hotel is not perfectly located on the Nile, but it is one third of the price of the perfectly located hotels, and I found the location super-interesting. The hotel is clean and very well maintained and staffed, and it has the best gift store of the 20 or so I scanned in Cairo. I definately recommend Safir as a budget alternative to the classic five stars (Grand Hyatt, Kempinski, etc)
The atmospher was great. The internet didn't work in my room.
The staff are excellent, very friendly and attentive. Rooms are very nice with very comfortable beds. Lovely hotel. Very expensive internet unless you are a member of free President's Club. Very noisy wedding until 4am kept us awake on Thursday night despite being on 8th floor.
upgraded to better room hotel transfer too expensive as was the internet.
Modern rooms and decors Late in check in and very poor staff in reception, no rescept for the guest, room key damage in every hour !
The location was excellent and the staff was very accommodating. Booking.com hadn't faxed over my reservation so there was some delay as the hotel confirmed things with them.
The first thing I liked is that the hotel upgraded us to Fairmont gold which included free food which was not in our initial booking. The rooms were very clean and the view was very nice. The staff was not very knowledgeable and do not provide exceptional service which should be available in a 5 * hotel
the style of the room , the back side of the hotel
Service like never seen before, they help you with pleasure and show it. Beautiful hotel, great facilities, friendly staff, comfortable beds, and luxurious rooms.
Food is good Staff are below average on their service and friendness .
quiet , clean , good breakfast , very cold , small lobby . expensive
ever thing it is nice and luxury
The staff and facilities were all wonderful,very friendly and efficient and I feel it was an excellent place to stay in such cities as Cairo,I was very impressed! My only criticsm was the lack of tea/coffee making facilities in the room.I've stayed at many Hiltons and this is a feature I expected and I feel it would prove to be very popular with most guests,and not expensive to implement.
Staff excellant and very helpful. Good location for visit to city centre and cairo museum which is across the road. Nice outdooor heated pool and good selection of restaraunts in hotel. Not a five star hotel as it was clean but dated . the tour group in hotel was very poor and too expensive. Very poor information from office and meal on nile tour the worst meal we have ever had. The egyptian dance and music was very good.
It was in the centre of a bussing city but was also relaxing The traffic around it
Staff is very friendly Upon arrival to my room, I found the remainings of hoses in the bathroom. Seems that they have executed repair works but them forgot to clean up.I had the chance to try three of the restaurants in this hotel but non of them offered quality food.
Excellent service good value great breakfast rec upgrade to executive checkin if avail. Staff top rate, nothing too much trouble.
It was nice hotel, needs refurbished bathrooms. Location is excellent, no need for taxi. Everything is around you within a walking distance, mall, cofe shops, supermarkets, shisha places. cinema, fast food are also cross the road. Only bathrooms needs new fittings.
Waiters at the breakfast room,had no idea about a)1-how to handle a glass 2-to check if the glasses are replaced by clean glasses 3-if the forks are clean. B)everyhwhere at the hotel is smoking(thks god not at the rooms) area.for those who has allergy,it is a real big problem.
The meals were good. They will over charge you more than what is quoted on booking.com. I was quoted $347 on booking.com and when I got to the hotel after my very long flight it had become $502. Then they tried to hit me up with some more erroneous charges when I was leaving. I had to refuse all additional charges vehemently. The general manager was standing right across from me trying to get additional fake charges into their system. Just because they print a piece of paper doesn't mean that you have to pay it. Make a fuss if you must. The shower will switch from warm to scalding hot without any notice and back to cold. One day there was no hot water. Also the carpets looked old and dusty/dirty in room 601. I don't know how this hotel gets to belong to a Hilton. Must be the worst hotel I have stayed in forever. Also always lock your room door with the lock bar, otherwise the service staff will walk in on you.
The hotel made a mistake with the booking, but rectified it after some discussion and upgraded the room. It was useful to have the print-out of the original booking with us, as it was disputed.
the ramses hotel is an old the management should renovate it totaly. there are more guests than the hotel staff can handle.specially at lobby area and the garden court.more over the wedding is held at the same place of the lobby area which make the area very unsafe for scaping rout in case of fire.
Nothing Bad every thing
Breakfast of the hotel was fantasitic!