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really nice hotel I will recommend it to family and friends just wish it was a little more things to do while there Rooms are really small
Location Shortage of staff at the front desk.
Location, beach, pool The taxes and fees are astronomical. Room tax, VAT, electricity surcharge, resort fee, service fee and additional fees!! The fees/taxes almost are as much as the room rate for the two of us.
Beautiful property. Rug was wet most liekey due to leak from rain.
The pools and the ferry to the beach. Nice location peaceful and pleasant. Need the government to do something about the ferry arrivals area and tidy up the taxis. Gives a shocking impression and makes Grand Bahamas look like a third world country. It is the businesses that need better support! The regimentation of your agents. Some people like to make a decision on how to get to and leave the island without being forced into psckages that don't work. The boat from Fort Lauderdale is particularly bad.
Pelican Bay Hotel is ideally located beside the Lucaya Market with many excellent restaurants and souvenir shops. The best rooms are the king suites on the fourth floor with a sea view. Hotel guests are given a pass for the water taxi to Taino Beach. The beautiful beach is a five minute walk away. We were at this hotel for two weeks. On the majority of mornings, the buffet breakfast was very good with fresh fruit salad and custom omelets and various breads, etc. However, on the days that Liz was not supervising, both the service and food were extremely limited.
Friendly,helpful staff, Quiet setting. Ideal marina if you are arriving by boat. Too far from town. $20 taxi ride each way to town. No breakfast,restaurant or bar facilities.
Staff was quite nice. Hotel was clean. Seemed like a good place for boat travelers as there was a marina on site. Bikes were free to use, as well as kayaks. It was a quick bike ride down to the beach. Not that I didn't like it, but it seemed a bit out of the way, and not walking distance to any restaurants, etc. We ordered pizza in - we were only there for one night.
The people were nice. The facilities were disgraceful. The restaurant and bar were non-existent. The beach was NOT within walking distance. The place is in the middle of nowhere. It costs $20 to get to or from anywhere. That's $40 round-trip!
Hospitality was excellent
very friendly and honest staff, clean, located less than 5 minutes walk from the beach, very safe neighbourhood
It was in a quiet area. The ad of the hotel online does not truly meet what is to be expected on the actual hotel site. There is NO Restaurant on hotel property. The hotel is very dated. Unless you have a car the convenience store is about 30-40 minutes away from the hotel.