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Staff very helpful and friendly. Rooms spacious, comfortable, we had single king bed, plenty of pillows and extra blankets available. Small room refrigerator worked fine. Excellent internet special on room through Orbitz, but $60 per day in added fees (these were disclosed on web, no surprises). Cheaper to get rooms than pay daily rate for Atlantis facilities, use of Atlantis allowed day of sign-in and sign-out. Breakfast adequate, nothing exciting. Plain white bagels, the usual scrambled eggs and self-bake waffles, limited fruit and juice. Would like healthier and more diverse options.
Hotel was terrible. Staff was rude and unhelpful about everything. Rooms and facilities are motel quality are best. Food was literally uneatable. Don't waste your time or money on this one. Not much less expensive than Atlantis beach tower, which is better option.
The access to Atlantis resort. Excellent location. Wi-Fi available. Modern rooms with all conveniences you may need. Ability for quick check-out on last day. Breakfast was not fantastic and not really large enough venue for serving breakfast for so many people; room was not serviced while I was there; there were additional charges ($20 a day for energy + service + 20% tax) I had not realized I would have to pay until I got to the hotel (my fault for not checking but still a nasty surprise), check-in only at 3pm (quite late) although the hotel has a luggage storage room and they were kind enough to provide the pass to Atlantis so one could wait there until 3pm. For me, staying in a hotel with so many rooms is a bit impersonal when there are charming, characterful hotels across in New Providence but I had made that choice for something different.
Hotel staff is very loud walking down the hallways, especially on the first floor.
The beach is amazing! Clean, white sand and clear water. Poor condition of the hotel. First room was moldy smelling, the carpet was wet and the temperature was too hot. The second room was okay, but the electricity was a problem and on the 3rd day half of the room (which included the air conditioning) lost power, Although we reported this immediately, it was only after 4 hours and numerous phone calls that they informed us we would have to be moved. Third room was okay. In summary, the rooms are dated and beat up and the service is poor.
Nice beach, which was very clean and kept up. Location great, except lots of construction nearby some days we didn't get towels in our room. on some floors things were kind of beat up. food very expensive. the food at the buffet on the first floor was great, but was $40 each. The food at the only other restaurant on site that we went to, the Mexican food one, was just terrible. and expensive. we figured out that the best value in food was room service. an excellent meal for $20 each.
We loved the staff. everyone was very accommodating. the food was excellent and all of the servers were great!! The pools were awesome and so was the beach!! We loved the private Island. The water was beautiful. We wished that the private island was open later than 4:00PM. We were told that they stocked Bacardi Rum, but they did not. The Piano Bar should be open later than 11:00PM. That way you could have the loud music at Crickets and the Piano music for the other crowds. We were told by the reception when checking in that they would stock our room with alcohol, but this never happened. It would have been nice to have a cocktail in the room. The butlers would reserve all of the chairs for guests, but we noticed everyday that many of the chairs were never used, so other guests could not get a good seat.
Tried to get room early but was categorically told check in at 4! No discussions ! When I got to room , door was chipped, A/C didn't work properly . Beach is ok but huge construction next door . Staff overall was not very accommodating. Wouldn't come back If you get a low rate , have a short stop over and don't care about service this is a good place
Staff was very friendly Hotel is tired
Nothing The most I have payed for a hotel $300 a night for the worst hotel I've ever been. Food was bad the room was just a room of a 70 dollar hotel and not to mention that When they gave us the keys the first night when we open the door there was people sleeping on the room. Never ever I would stay in. BREEZES hotel again
Great location - beautiful white sand beach The Staff made my stay tolerable - Great Staff always helpful and accomodating Great WiFi signal in room! The building needs serious updating- the furniture, drapes, and room configuration are all outdated! Main Dining Area furnishings are outdated 25 and older Lounge smells musty - again - needs a total overhaul.
The location for this property was great but that is where it ended. Aside from the bus boy and front desk help I found the staff to be rude. Food servers did not really care that there were no cups for coffee, plates for food or anything else for that matter. The bartenders were the worst I have ever dealt with but that may have had to do with all the spring break students. While I not young anymore I really didn't mind the loud music on my floor. Of greater concern was the smell in the tower I stayed along with the air conditioner in my room that would not cool the place down. The restaurants proved to be difficult to get into which left you with the buffet. This is not a place I would ever return to.
The only thing I liked was the history of the hotel. The best part was leaving! Reception area was small. Hotel was not family friendly. Bedding and furniture was old and musty. Housekeeping sprayed the bedding down with lysol as soon as we checked into the room without being asked to. As if they knew it wasn't clean.