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Our room was large so it was comfortable for all of us. The staff at the front desk was very friendly and helpful. Only one restaurant to eat at for dinner. We stayed in Belize city to do some mainland excursions.
Great location and had some charm. Nice it was across from a Radison that had all the amenities of a large expensive hotel - including multiple restaurants. Great staff. Large rooms.
Much smaller than the photos make you believe. Much noisier than expected.
the bartender rain leaks from roof in several areas when it rains; breakfast and dinner buffets are really poor; they situated us in a room which on friday and saturday nights is above a loudly booming night club - music starts about midnight and goes until 5 am; petty theft from our room; beds and pillows uncomfortable; sheets at least a million years old and threadbare; internet very slow; hot water in shower luke warm at best; tub does not drain so you shower standing in soapy water. i hope i never have to stay here again
Location was nice and the sheets were clean 1) didn't have my reservation 2) room key didn't work. 6 times. Security eventually opened the door 3) random junk in the hallways. Fridge, telephones, paint cans. 4) random rooms open with no door locks-maybe under renovation 5) changed room because key didn't work 6) no towels 7) phone was broken 8) AC was broken 9) changed rooms a second time 10) shower didn't drain 11) hot water worked 10% of the time 12) pool is very shallow and dirty
Our group of friends got in too late to catch a boat taxi to Caye Caulker so we stayed here for one night. It checked all the boxes; food, bar, casino and other amenities. The rooms were clean and the staff was nice but overall it wasn't anything special. I'll stay again if I'm in Belize City.
Service was a little slow in the bar and at the restaurant.
The food was good. The level of customer service. The staff were very rude at times and not friendly. The room had a lot of flies and was not well kept.
Beautiful gardens and courtyard. Beds were comfortable. Breakfast buffet was very good. We were 4 guests in a room. We paid the extra rate for the 2 additional guests, however, they did not receive the complimentary breakfast and were charged the regular price for it.
My review is colored by the fact that we have stayed at some of the worlds best hotels. While in Belize you have to adjust to the standard set for that area. So if you need to stay at the best property in the area, this is it. The staff makes up to any shortcomings of the property. I would stay here again.
Belize was a great vacation. I definitely recommend the River Cave tubing with a tour guide. The staff in the hotel were extremely helpful and went out of their way to help the guests. The pool was great and the view beautiful. The only drawback is that there is not beach access to layout on or swim in; however, the water taxi to one of the islands is easily accessible. There is not a lot to do near the hotel if a cruise ship is not in that day because most shops do not open unless a ship is in; however, we enjoyed relaxing at the hotel.
We stayed at the Radisson on the night we arrived in Belize City, prior to leaving for Turneffe Island the following day. Our room was in the older part of the hotel but was still nice and clean. We had a good dinner at the Stonegrill Restaurant at the hotel and yummy pastries at the Petit Cafe in the morning. The live music at the Stonegrill by the pool was really impressive and the service was very good overall. Later, at the end of our trip in Belize, our plans didn't work out and we decided to return to the Radisson for our last night in the country. Jesse at the front desk welcomed us back and congratulated us, as we had just gotten married on our trip. We were treated to a room upgrade and champagne, and more of the great service that we received on our first stay. We relaxed by the pool and enjoyed another meal at Stonegrill with more good live music. Free internet access in business center was great for confirming travel plans. Belize City isn't a place most people would want t...