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Location was nice and the sheets were clean 1) didn't have my reservation 2) room key didn't work. 6 times. Security eventually opened the door 3) random junk in the hallways. Fridge, telephones, paint cans. 4) random rooms open with no door locks-maybe under renovation 5) changed room because key didn't work 6) no towels 7) phone was broken 8) AC was broken 9) changed rooms a second time 10) shower didn't drain 11) hot water worked 10% of the time 12) pool is very shallow and dirty
The staff was very pleasant and accommodating and the view was nice. The breakfast was nice and there were a lot of things you could do at the property. The location was convenient, but the area was not very safe. The room was not satisfactory and I had to be relocated. The safe did not work in the room, nor did the cable TV. So I was relocated to another room. The safe worked there, but the A/C was so noisy that the room was uncomfortable. The property is also in a bad area, and we were warned that we should not walk around the area. What confirmed that was the fact that at the door was an armed guard standing with a shotgun. Plus, you had to pass through a metal detector to get in the property. The biggest problem with the property is that it is simply tired. There is a lot of deferred maintenance and things that needed updating.
Big Pool Staff wouldn't let anyone check into the hotel until 3 p.m. sharp even though the hotel was super empty. Bathroom was dirty and didn't have towels. nightclub at the hotel was bumping late into the night and kept me up even though I was 4 floors above it. The pool was large but the area was poorly maintained and seemed abandoned. The lightening in parts of the hotel was almost non-existent and incredibly difficult to see when walking through. The shower had very limited hot water and the water would completely shut off several times throughout my shower. The water the hotel looks out on is murky/dirty. The hotel is very overpriced.
Location, friendly staff, and quiet location made it very enjoyable, despite a few "issues". A noise (turns out the room next door had noisy water pipes, and their bath was right next to our headboard) scared the crap out of us in the middle of the night.
Great location and had some charm. Nice it was across from a Radison that had all the amenities of a large expensive hotel - including multiple restaurants. Great staff. Large rooms.
nice location on the water front. The only nice, safe area in Belize City
The rooms and property were great. Really nice spot in a otherwise bad city. The restaurant staff were inattentive and the food was poor. We had trouble finding the waiter but when it came time to tip she hovered over us until we finished....
Location to airport and city; friendly staff; outside ambience - pool, plants. Light bulb out in room and, although I wrote a note asking for it to be replaced and placed the bulb on top of the note, it wasn't replaced during the 3 days I was there. Also, VERY slow tub drain and air-conditioning stuck at one temperature (cold) no matter what temp. it was set for.
Staff very friendly. Atmosphere was relaxed. Beautiful pool and courtyard. Food at the restaurant was decent. Location to airport great. The power would go off and on sporadically. Gift shop credit card system was down.
We stayed at the Radisson on the night we arrived in Belize City, prior to leaving for Turneffe Island the following day. Our room was in the older part of the hotel but was still nice and clean. We had a good dinner at the Stonegrill Restaurant at the hotel and yummy pastries at the Petit Cafe in the morning. The live music at the Stonegrill by the pool was really impressive and the service was very good overall. Later, at the end of our trip in Belize, our plans didn't work out and we decided to return to the Radisson for our last night in the country. Jesse at the front desk welcomed us back and congratulated us, as we had just gotten married on our trip. We were treated to a room upgrade and champagne, and more of the great service that we received on our first stay. We relaxed by the pool and enjoyed another meal at Stonegrill with more good live music. Free internet access in business center was great for confirming travel plans. Belize City isn't a place most people would want t...
Belize was a great vacation. I definitely recommend the River Cave tubing with a tour guide. The staff in the hotel were extremely helpful and went out of their way to help the guests. The pool was great and the view beautiful. The only drawback is that there is not beach access to layout on or swim in; however, the water taxi to one of the islands is easily accessible. There is not a lot to do near the hotel if a cruise ship is not in that day because most shops do not open unless a ship is in; however, we enjoyed relaxing at the hotel.
I would recommend this hotel because it is clean and secure. There is a great coffee shop on site, also two good restaurants. Staff made us feel welcome. There is a shuttle from there airport which was very helpful.