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Valet service for 30 a day was best option for parking and staff was prompt. The furniture was ripped. Down comforter was ripped. Bottom of toilet was dirty. Room was by an alley so was a nosey Monday morning with trash pick up. No need for a Wakeup call that's for sure. And could smell exhaust fumes in room that morning as well.
I liked that we could get place to place with no problems in our car. But it wasn't anything too special. I didn't like the rude valet people I didn't like the bed or the room I didn't like that they came in our room without asking did we want it to be cleaned. I would have rather stayed at The Ebassy Sweets in Baltimore I could have splurged and gave them that extra $100 and would have had a better nights rest. Also I didn't like that you could hear the street people yelling outside of room 1018. Over all I would not stay here again. THIS IS A ONE NIGHT AND KEEP IT MOVING TYPE OF HOTEL!
Upon check in, Ashlie greeted us and made sure we were well taken care of. Our West Point cadet was to meet us and she saw to it that he would not have to sleep on the ground as wel were previously told by front desk when I previously called. A big hug to Ashlie for being so kind and making our stay very comfortable and easy.
Everyone was very courteous and they upgraded my room without my asking. Parking a little pricey but that's the way it is anywhere downtown Baltimore. Valet feature is worth it.
Water front rooms are excellent, the view of the harbor was fantastic, especially at night. The location was also ideal, right there in the harbor close to everything I wanted to see and do.
Beds, pillows, access to pool. Some repairs needed, esp. in bathrooms and pool area. Pool closed at 10 PM. A fridge was in the room but no minibar/snacks. The smoke alarm flashed all night (brightly).
Great location! Welcoming and very helpful staff! Large & Clean room. Will definitely stay again. Can't say anything bad about our stay.
Nice hotel in a great location - easy access to the inner harbor! Nothing
Ok. Busy weekend. Crowded elevators and lobby.
Exceptional quality suite Beautfiul furnishings Impeccable front desk and staff service Not as close to the inner harbor as advertised
Gave us the wrong room but charged us for the other one. Terrible customer service!
Good breakfast, suites are spacious and not that expensive.