Delicious cookies and nice pool for the kids!
great location good food, staff, amenities Needs some updating. Hallways a little shabby. Need new paint. Some mold in bathroom. Pool area, sauna, really need to be cleaned
The front desk staff was very nice to work with. She was very happy to have us in the property. Our room was clean. The beds were comfortable. Would definitely stay here again. The location was central to most of Tulsa because it was close to I-44. They gave all of us a warm cookie and a cold bottle of water when we checked in. The in room coffee was even delicious. I didn't count off for this, but I would have liked to have a refrigerator and a microwave in the room.
Everything was great, nice hotel, great value for the price, very helpful, we're allowed to check-in hours early, helped a lot. Pillows are horrible. All feather down and hard. Bring your own, glad I did.
Beds was comfortable. Room was filthy, there was a big sticky spot on the carpet at the foot of the bed that you had to walk through every time you moved in the room. No tv remote.
Nice hotel but private party guests running barefoot around hotel, creating ghetto like atmosphere , alcoholic drinks left on elevator floor, Loud reception party guests in hotel hallways at 1am drunk and noisy.
Good location. Familiarity with the area. Indoor pool too small...but that's understandable.
It was very clean. comfy bed and pillows. Not very big beds. Loved the hot water in the shower. Didn't have to wait at all for water to get hot. couldn't get heater in our room to get warm. I had it up to 90 and air coming out of vent was cool. Food way too expensive. I spent way more on food for the four of us and I did when we went on vacation to San Antonio for a week.
Not a thing
Convenient location for business and entertainment; comfortable bed; consistently friendly, helpful, welcoming staff; great food and drinks at the Daily Grill. Staff seems to have lost ability to clean and inspect rooms: found debris from previous guests on floor, long hair smeared on shower walls, old washcloth on floor under bathroom vanity. Not a one-time occurrence, either.
what I liked- the inside was very nice. Beds were comfortable and the rooms had a great set up. Location was great and the curtains made the room extremely dark when closed Didn't like - the staff wasn't as professional as they could be. The pool wasn't as nice as the pictures and was cold. the outside of the building is not attractive but the inside makes up for it.
The location was awesome to the Blue Dome district. We waited in line for about 20 minutes while three staff ran back and forth to the back room fetching copies of receipts. What a horribly inefficient way to run a front desk. Actually, it's not a front desk. It's 3 kiosks- no wonder there isn't a printer for the staff to use. Trying to look hip and cool with 3 kiosks at the expense of making your guests late is a poor move. At 3:15 the staff said our room wasn't ready ( check in was for 3pm) and they would call us when it was clean. We waited until 4:30 pm in the bar and still no call. I got back in the kiosk line and 11 people ahead of me received their room keys. When it was finally my turn- all the attendant said was " We were suppose to call you." On top of that, he forgot to give us the key to get out of the parking garage and we had to get out of our car after trying to get out with our room key and go back inside to the kiosk to get an exit key out of the garage. Never stay there again. No apologies from anyone. So ridiculous.
My daughter was on a trip to Oklahoma for employment opportunities. We had never been to Tulsa before. The hotel was immaculately clean and the staff so accommodating. Even the valet staff helped us with directions and personally walked us to the other side of the hotel to help us find a restaurant close by. The room was spacious and the beds very comfortable. My family is allergic to down feathers. This was the first hotel that changed all of the bedding BEFORE we got there. In all of my years of travel, I always had to wait in the room for housekeeping to arrive after we checked in even though I made the request far in advance. I would not hesitate to stay there again. If I had any complaint at all, and this is very minor, I would have appreciated housekeeping come a bit earlier to clean our room. Even though our housekeeper did a fantastic job keeping the room clean and supplying clean towels and toiletries, we tried to stay out of the room earlier in the day so housekeeping could clean. In between many job interviews, we often returned to the room and found it undone. I don't think it was cleaned until after 3 PM when we needed a break from the heat of the day. However, this was extremely minor.
Location and the staff Poor choice of food at the hotel's restaurant
The staff were very helpful and friendly. Everything was very clean and we had a very enjoyable time here. We even decided to stay an extra night! Overall, this is very nice hotel and we're already planning to stay here next year. One of the staff members didn't listen when I checked in and charged something to my card that I needed to pay for in cash when we checked out. But this did not ruin our experience.
The bed and room was very comfortable and the courtyard view from the room was nice. Complimentary items were a nice touch. The person checking us in was professional. For a Hyatt, the indoor pool area was disappointing. The water was too cold to swim and the pool area was not heated. There was no sauna or whirlpool either. The bathroom sink drained very slowly.
Room was great with a nice view. Very clean and service was excellent. Heater made a loud clicking sound every time it turned on which was annoying.
The room and its view
The view I had on the 17th floor and great pillows! Room service breakfast wasn't great.
Clean and updated $10 parking didn't know about it until arrival and the $50 additional fee that was charged which was to go toward possible fees. Would have liked to know about it prior to booking.
Staff was great and room was very nice. Stayed on the 14th floor and the view was great. Just a very nice hotel. Breakfast was not complimentary.
Hotel was as advertised, and location was convenient for our purposes. There was some kind of youth Soccer event happening close by with either most (dozens & dozens of kids) or many of them staying at this location, because a of this their were multiple groups of kids running up and down the hallways, partying and/or running in and out of their rooms. The elevators were also always constantly busy and overcrowded because of the kids, with very long waits going up and down (17 floors?), and even forcing us at times to use the service elevators and stairs. I would have complained to the hotel mang. about this, but because of the size of the event and number of people involved I got the impression it wouldn't have made much of a difference. In the end we just stayed away from our rooms as long as possible, during our brief two night stay.
Cattlemen's Restaurant was wonderful. I will make a point to eat there again. The room was not as nice as the surroundings. It looks like all the $$ was spent on the atrium decor & not on the room. Toilet too low to the ground, loose (room 530) I did not like the pool/hot tub. Too noisy, too many children screeming at the same time.
Staff was friendly, bed was comfortable. The pet fee was high, the nightly rate was high comparatively to other hotels in the area of the same caliber.
It was spacious and comfortable
Friendliness of staff, accomodations, atrium. The breakfast buffet was fantastic. Rooms were comfortable and clean. A little noisy on Saturday night.
Loved the inviting lobby, staff, and food. Hotel restaurant was outrageous in steak prices, compared to the original Cattleman's in OKC. Couldn't bring ourselves to pay that amount of money for something that may have been mediocre since we had never eaten at this particular one. Instead we went to Longhorn Steakhouse, where we knew the quality of what we were paying for.
Clean and nice staff. The common areas of the hotel are very nice and luxurious Beds are small and uncomfortable. For the price was hoping for two queen beds not two double beds. In addition there was someone smoking in a room near ours and it smelled very bad. Lastly the curtains don't close and we were on the side with the night spotlights and neon lights. Made our room very bright and hard to sleep
Beds very hard. Requested. King and got two doubles
Quick check in and staff was very friendly. Across from vending machine.