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what I liked- the inside was very nice. Beds were comfortable and the rooms had a great set up. Location was great and the curtains made the room extremely dark when closed Didn't like - the staff wasn't as professional as they could be. The pool wasn't as nice as the pictures and was cold. the outside of the building is not attractive but the inside makes up for it.
Not a thing
Location and the staff Poor choice of food at the hotel's restaurant
The staff were very helpful and friendly. Everything was very clean and we had a very enjoyable time here. We even decided to stay an extra night! Overall, this is very nice hotel and we're already planning to stay here next year. One of the staff members didn't listen when I checked in and charged something to my card that I needed to pay for in cash when we checked out. But this did not ruin our experience.
Good location. Familiarity with the area. Indoor pool too small...but that's understandable.
The bed and room was very comfortable and the courtyard view from the room was nice. Complimentary items were a nice touch. The person checking us in was professional. For a Hyatt, the indoor pool area was disappointing. The water was too cold to swim and the pool area was not heated. There was no sauna or whirlpool either. The bathroom sink drained very slowly.
My daughter was on a trip to Oklahoma for employment opportunities. We had never been to Tulsa before. The hotel was immaculately clean and the staff so accommodating. Even the valet staff helped us with directions and personally walked us to the other side of the hotel to help us find a restaurant close by. The room was spacious and the beds very comfortable. My family is allergic to down feathers. This was the first hotel that changed all of the bedding BEFORE we got there. In all of my years of travel, I always had to wait in the room for housekeeping to arrive after we checked in even though I made the request far in advance. I would not hesitate to stay there again. If I had any complaint at all, and this is very minor, I would have appreciated housekeeping come a bit earlier to clean our room. Even though our housekeeper did a fantastic job keeping the room clean and supplying clean towels and toiletries, we tried to stay out of the room earlier in the day so housekeeping could clean. In between many job interviews, we often returned to the room and found it undone. I don't think it was cleaned until after 3 PM when we needed a break from the heat of the day. However, this was extremely minor.
The location was awesome to the Blue Dome district. We waited in line for about 20 minutes while three staff ran back and forth to the back room fetching copies of receipts. What a horribly inefficient way to run a front desk. Actually, it's not a front desk. It's 3 kiosks- no wonder there isn't a printer for the staff to use. Trying to look hip and cool with 3 kiosks at the expense of making your guests late is a poor move. At 3:15 the staff said our room wasn't ready ( check in was for 3pm) and they would call us when it was clean. We waited until 4:30 pm in the bar and still no call. I got back in the kiosk line and 11 people ahead of me received their room keys. When it was finally my turn- all the attendant said was " We were suppose to call you." On top of that, he forgot to give us the key to get out of the parking garage and we had to get out of our car after trying to get out with our room key and go back inside to the kiosk to get an exit key out of the garage. Never stay there again. No apologies from anyone. So ridiculous.
Convenient location for business and entertainment; comfortable bed; consistently friendly, helpful, welcoming staff; great food and drinks at the Daily Grill. Staff seems to have lost ability to clean and inspect rooms: found debris from previous guests on floor, long hair smeared on shower walls, old washcloth on floor under bathroom vanity. Not a one-time occurrence, either.
Room was great with a nice view. Very clean and service was excellent. Heater made a loud clicking sound every time it turned on which was annoying.
Nice hotel but private party guests running barefoot around hotel, creating ghetto like atmosphere , alcoholic drinks left on elevator floor, Loud reception party guests in hotel hallways at 1am drunk and noisy.
It was very clean. comfy bed and pillows. Not very big beds. Loved the hot water in the shower. Didn't have to wait at all for water to get hot. couldn't get heater in our room to get warm. I had it up to 90 and air coming out of vent was cool. Food way too expensive. I spent way more on food for the four of us and I did when we went on vacation to San Antonio for a week.
A nice relaxing stay Bartender was away from the bar more than present. Bar wasn't busy so we couldn't understand why she left guests standing around waiting.
Close proximity to shopping any location to meet our needs. Plumbing was less than ideal but functional and lighting receptacles not in working order
The room was great . However we come in late and went to bed and the mattress was terrible. I complained about it but the hotel was full . The manager checked it out and was in agreement and said there would be no charge for the room so please reply and credit card for refund
Full side bed instead of Queen side, no microwave, no fridge inconvenience fir family stay
Very friendly staff, rooms clean and good location. A little loud the weekend I was in
Clean and nice staff. The common areas of the hotel are very nice and luxurious Beds are small and uncomfortable. For the price was hoping for two queen beds not two double beds. In addition there was someone smoking in a room near ours and it smelled very bad. Lastly the curtains don't close and we were on the side with the night spotlights and neon lights. Made our room very bright and hard to sleep
Quick check in and staff was very friendly. Across from vending machine.
Beds very hard. Requested. King and got two doubles
The room was fine and the facility was clean The manager thought it was a good idea to have himself and the cable man in my room for the last two hours of our stay before checkout. That meant we couldn't shower before we left or enjoy the final two hours that we paid for.
Very comfortable beds, clean and nice. Card key on outer door was intermittent.
Beds were comfortable Breakfast was good People were nice No humidity control in our room. Much of the room was damp to the touch. Not unbearable just icky.
That it was next to the Cox Convention Center Didn't like that the hotel looks run down charges you $10 a day just for parking even though you're paying over $100 a night for a room the staff is rude asked for towels didn't get towels for over a day shuttle provided was not reliable
Location n sports bar
location It just seemed a little run down. The lobby was uncomfortably hot, like they didn't have the a/c on. The furniture in the lobby was super shabby, and not in a decorative way. The bar was really hot and they didn't have any music playing.
The atmosphere was unique! Unlike any place I have ever stayed. Loved the comfy beds. Actually finding the hotel. It was in an odd spot. After making a couple of circles, we made it!
The rooms were large and very open Bathroom only has sliding door so you get no privacy. Sink modern but when put on all the way splashed all over you.
Unique rooms, with a great view of downtown!
It's located in downtown and has a modern touch - for some that could be a disadvantage. In every other hotel I've been (2 to 3 stars) breakfast and parking is complementary - not on this one. It was annoying to pay $10 for parking just for one day at the hotel. Also, due the location, it could be loud at night (bar at lobby).
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The staff was incredibly nice and very helpful. Antonio their shuttle driver was absolutely amazing during our stay and helped us greatly to get out to things prpmptly. I got a 'deal' on booking a king suite with them but considering the size of the room, amenities, paying for parking, and location, I was was rather disappointed overall. The only shinning light was the support staff -not including the front desky workers
location The hotel needs to at least cover the cement walls in wallpaper or something
location to downtown area was close to everything. you can Uber cheap if needed. could have been a lot cleaner. carpets seemed like they hadn't been vacuumed regularly.
I was very upset with you because I wanted Aloft downtown Tulsa. Just wrote what I thought was the con #. And found out no it was for the other Aloft Paid twice. Not a happy camper. Tulsa downtown Aloft is the very best beds and extremely quiet. the one way streets and the unhelpful front desk with directions.
The staff was most courteous and helpful. I do recommend their spg program and the sauna. The rooms are a bit small, it seemed like I was in a casino.
nice room, comfortable bed, clean, modern decor! wish i could have enjoyed it more but my GF decided to over do it at the open bar and went bat $h!t crazy!! nothing major but your all reading this for the cons so here they are if Im being picky -no mini fridge, no ice machine on our floor.... front desk gladly filled my ice bucket! -bar didnt open until 5pm..... probably normal hours for a hotel bar ,but the wedding started at 5 so my pre ceremony cocktail had to come in the form of a gas station brown bag! - slow elevators and no stairs near my room - probably the worst thing was the shower door seals were bad and the bathroom floor was completely soaked before I noticed..... not major, probably should have mentioned it to the desk but I forgot as I had plenty of towels to soak it up!!! would stay again
I liked that neither the bed nor the tv were against a shared wall, resulting in a quieter space than most hotels offer. Everything was visually appealing and very clean, all staff was friendly. Although there is no complimentary breakfast, the choices available for breakfast are much better than I've seen on continental breakfast bars. Shower was fantastic! The lighting in the room was kind of strange. One light switch by the door controlled the "front" half of the room (bathroom), the other switch by the door controlled the"back" half (bed). With a large, unnecessary frosted window between the bathroom and the bedroom - while pretty - any light from either area spills heavily into the other. Being by myself, that wasn't a big concern, but if someone were with me, I feel that would be a rather annoying problem. I would prefer if there were a small microwave in the room (since there was a mini fridge) as opposed to a security safe. I would like more hooks/shelves in the bathroom to place clothing or other necessities.
The bar was great. The staff was helpful. We were close to the elevator. So inter morning the noise woke me up. Other then that it was great!
Modern facility, convenient to restaurants, good value for money music in elevators is a bit loud, Bar closed at 10 pm......too early should stay open till midnight.
Nice stay Tweakers everywhere.
We loved the design and the modern look. Love the stripes. Very comfortable and they let us check out at 2pm. I will definitely be staying there again.
Bed was comfy, has a modern feel to the room. It's slightly difficult to get to this location
I stayed in a room with a king that was super comfy! The bar was nice and overall I had a nice stay. The only compliant I have is that a couple of the towels/wash cloths had a dingy tint to them like they hadn't been fully cleaned. But really, other than that, no problems.
Good location, nice staff. The rooms were not very clean, had a wet spot in our floor by the bed. You could see where they had tried to fix some drywall and did not cover it up well. You could also hear every noise all night long. You could hear other guest doors slamming as well as the ac kicking on in the next room.
The staff is friendly and the rooms are always so nice . I didn't like the barking dog in the hallway lol