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Not a thing
location reserved king bed, received two twins. no microwave as advertised. not very happy.
It was very clean. comfy bed and pillows. Not very big beds. Loved the hot water in the shower. Didn't have to wait at all for water to get hot. couldn't get heater in our room to get warm. I had it up to 90 and air coming out of vent was cool. Food way too expensive. I spent way more on food for the four of us and I did when we went on vacation to San Antonio for a week.
The staff were very helpful and friendly. Everything was very clean and we had a very enjoyable time here. We even decided to stay an extra night! Overall, this is very nice hotel and we're already planning to stay here next year. One of the staff members didn't listen when I checked in and charged something to my card that I needed to pay for in cash when we checked out. But this did not ruin our experience.
what I liked- the inside was very nice. Beds were comfortable and the rooms had a great set up. Location was great and the curtains made the room extremely dark when closed Didn't like - the staff wasn't as professional as they could be. The pool wasn't as nice as the pictures and was cold. the outside of the building is not attractive but the inside makes up for it.
Room was great with a nice view. Very clean and service was excellent. Heater made a loud clicking sound every time it turned on which was annoying.
Location and the staff Poor choice of food at the hotel's restaurant
Great location, clean and comfortable rooms.
Good location. Familiarity with the area. Indoor pool too small...but that's understandable.
Nice hotel but private party guests running barefoot around hotel, creating ghetto like atmosphere , alcoholic drinks left on elevator floor, Loud reception party guests in hotel hallways at 1am drunk and noisy.
The location was awesome to the Blue Dome district. We waited in line for about 20 minutes while three staff ran back and forth to the back room fetching copies of receipts. What a horribly inefficient way to run a front desk. Actually, it's not a front desk. It's 3 kiosks- no wonder there isn't a printer for the staff to use. Trying to look hip and cool with 3 kiosks at the expense of making your guests late is a poor move. At 3:15 the staff said our room wasn't ready ( check in was for 3pm) and they would call us when it was clean. We waited until 4:30 pm in the bar and still no call. I got back in the kiosk line and 11 people ahead of me received their room keys. When it was finally my turn- all the attendant said was " We were suppose to call you." On top of that, he forgot to give us the key to get out of the parking garage and we had to get out of our car after trying to get out with our room key and go back inside to the kiosk to get an exit key out of the garage. Never stay there again. No apologies from anyone. So ridiculous.
Convenient location for business and entertainment; comfortable bed; consistently friendly, helpful, welcoming staff; great food and drinks at the Daily Grill. Staff seems to have lost ability to clean and inspect rooms: found debris from previous guests on floor, long hair smeared on shower walls, old washcloth on floor under bathroom vanity. Not a one-time occurrence, either.
Close proximity to shopping any location to meet our needs. Plumbing was less than ideal but functional and lighting receptacles not in working order
A nice relaxing stay Bartender was away from the bar more than present. Bar wasn't busy so we couldn't understand why she left guests standing around waiting.
Very friendly staff, rooms clean and good location. A little loud the weekend I was in
Full side bed instead of Queen side, no microwave, no fridge inconvenience fir family stay
The room was great . However we come in late and went to bed and the mattress was terrible. I complained about it but the hotel was full . The manager checked it out and was in agreement and said there would be no charge for the room so please reply and credit card for refund
The best bwd away from home I've ever slept in. The room was nicely appointed and clean. The staff was friendly and more thatn accommodating. Food and beverage prices at the in house restaurant were steep for what was offered. We chose to eat put at the many area restaurants for the variety and economy.
Beds very hard. Requested. King and got two doubles
Clean and nice staff. The common areas of the hotel are very nice and luxurious Beds are small and uncomfortable. For the price was hoping for two queen beds not two double beds. In addition there was someone smoking in a room near ours and it smelled very bad. Lastly the curtains don't close and we were on the side with the night spotlights and neon lights. Made our room very bright and hard to sleep
Quick check in and staff was very friendly. Across from vending machine.
Beds were comfortable Breakfast was good People were nice No humidity control in our room. Much of the room was damp to the touch. Not unbearable just icky.
Very comfortable beds, clean and nice. Card key on outer door was intermittent.
The room was fine and the facility was clean The manager thought it was a good idea to have himself and the cable man in my room for the last two hours of our stay before checkout. That meant we couldn't shower before we left or enjoy the final two hours that we paid for.
Clean and updated $10 parking didn't know about it until arrival and the $50 additional fee that was charged which was to go toward possible fees. Would have liked to know about it prior to booking.
The room and its view
Property was well maintained Only had double beds, me an my wife had to sleep separate
The view I had on the 17th floor and great pillows! Room service breakfast wasn't great.
Hotel was as advertised, and location was convenient for our purposes. There was some kind of youth Soccer event happening close by with either most (dozens & dozens of kids) or many of them staying at this location, because a of this their were multiple groups of kids running up and down the hallways, partying and/or running in and out of their rooms. The elevators were also always constantly busy and overcrowded because of the kids, with very long waits going up and down (17 floors?), and even forcing us at times to use the service elevators and stairs. I would have complained to the hotel mang. about this, but because of the size of the event and number of people involved I got the impression it wouldn't have made much of a difference. In the end we just stayed away from our rooms as long as possible, during our brief two night stay.
Staff was great and room was very nice. Stayed on the 14th floor and the view was great. Just a very nice hotel. Breakfast was not complimentary.
Everything was very clean and accessible. Luxurious without the bulky price to match. Friendly staff. Close to fun downtown spots. Will definitely stay again!
The deco was so funk a delic. But with that I understand you have to maintain a level of rarity. That way the place can be preserved. Some amenities were just wild. Having to pay to park was a bit of a slice to the throat. I'm staying at your hotel... That offers parking for the people employed there. Why not just offer free parking for hotel guests. It really wasn't a big deal. The fact of it is... It was a Monday! I can see on high volume days. And it's not like there was anyone there to park the car.... The hotel needs a heartbeat.
It's a hip atmosphere and it was literally next door to the Cox business center which is the reason we were in Tulsa. The bed was very comfortable and the pillows were perfect. The bliss products are much better than the usual cheap soaps most hotels use. The swimming pool was tiny and no hot tub. Finding the a parking was a bit strange but normal for downtown hotel. Sliding bathroom door had a cool look but was very heavy to open and close, they should probably find a way to make it slide easier, there was a grunt every time it opened or closed. The shower could have been bigger and might work better with a way to contain the water since its flush with the floor. The shower head was situated so that it would always point at the shower curtain and put you in one half of the shower or the other limiting your space.
The room layout. the entire building is very dated the outdoor surroundings are dated as well the place looks like it requires a lot of renovations and cleaning up
Hotel was great. The staff was friendly, rooms were large and clean. The location is less than ideal. There is a lot of construction in the area, making the parking lot a difficult find. Also didn't care for the $10 fee to park.
Room was nice
The staff the parking the shuttle and the shuttle driver, Anthony-excellent! The staff, seemed understaffed. at times very helpful, other times, just soso. No café or restaurant.
Great looking modern hotel for the price. Friendly staff well appointed rooms, and a very cool bar.