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Saubere, gepflegte Unterkunft. Könnte durchaus 4 Sterne vertragen. Allerdings sind die Damen am Empfang sehr reserviert.
Das Hotel ist ideal gelegen für Ausflüge auf der Insel. Das Personal ist freudlich und hilfsbereit. Das Resaurant bietet schmackhaftes Essen. Die Preise für Zimmer und Essen waren völlig überteuert für diesen Preis erwartet ich etwas anderes.
decoration is much improved over last year. very good. no decaff coffee available at breakfast
The friendly and helpful staff The room windows rattled noisily with the high winds
hotel was quite modern, clean and comfortable we booked a single and a double but were given 2 twins. your lift requires a service
Friendliness and efficiency of staff. Bus parties rule. No porridge left after they had breakfasted and no offer to make more on Monday 24th May '10
The location was very convenient to the terminal where the ferry from mainland Scotland docked after dark. Parking also convenient. Food also good.
This is the second time we have stayed in the hotel.We find it convenient for the town,especially leaving the car there!!!!!!and it gives us easy access to visit family and friends.We especially liked the room we had this time(40)apart from the noise of the lift!!!! My partner finds the T V frustrating as you still only have 4 channels!!!!!He is a late person and likes to watch TV late at night!!!!!!!!
Staff were helpful and pleasant My mother was with me and the room was extremely cold - we did get a heater when we asked for it. Also carvery and sweet was not worth the money.
I enjoyed the breakfast and the location was very handy for the ferry terminal I felt the cleanliness of the room could be improved with discarded crisps on the floor below the dresser and an old toothbrush lieing on the bathroom floor
Excellent food, both at breakfast and during the evening. Although the room was a little small, it was clean and tidy which was really all that was required. Good value for money. None really to speak of.
Flexibility of dining arrangements-staff oleasant and helpful
This was a great surprise! We've not stayed at many B&B's but after our experience here we'll be trying a lot more. The hotel is perfectly situated near town and the highways. Easy to find. Gracious, helpful, & accommodating hosts. The shower could be larger, but it might be in other rooms. It was big enough to do the job, and seemed common for the area, just used to our large shower at home in AZ.
The hosts Ian and Marion have thought of everything and are very helpful. They even made us lovely sandwiches and fruit for our breakfast as we had to get up early for the ferry. Wish we could have stayed longer.
Everything I have to say is positive. Great accommodations! Great location. Wonderful hosts. Wonderful food. There were no bad points!
Every possible luxury in the bedrooms, very welcoming owners, well equipped lounge and fantastic food which was far and away the best value for money we found in the Hebrides. And the location is fabulous, with a glorious sandy beach a 2 minute walk away None
Exceptional facilities. Friendly hosts and excellent food
Friendly, excellent accommodation and food. All the facilities you could want and more.
The attention to detail and the unexpected extras
beautiful rooms and location, breakfast excellent Only do evening meals on 4 nights unfortunately for us we were there on one of the nights they didn't do dinner. Would have been better if we had known this prior to the visit as we had hoped to eat there and we might have changed the day we arrived.
I stayed at the Guesthouse for 5 days. It is quite pleasant and very centrally located; very easy walking to anything in Stornoway and the HebCelt Festival entrance was only 2 1/2 blocks away. The staff was very friendly and very accommodating. The breakfast was good and included the famous Stornoway Black Pudding by Charles Macleod Some might find the rooms a little small. For me, they were fine, as my plan was to be out-and-about most of the time.