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We had never been to Seoul before and wanted to book a hotel close to the shopping areas. The hotel was at an ideal location. Exit the hotel's front entrance, make a right turn, walk to the corner and find the stairs leading to the shops underground. Or, a gray cab to Namdaemun is only $1.90.The room carpet was stained. Everything else was immaculate. The marbled bathroom has the latest Toto. The hotel restaurants were pricey. An alternative? From the lobby, go down the stairway to their basement food court which is run by their department store. It's inexpensive and good.
Good location. Great staff and cleanliness especially the concierge. Nothing
It was so awesome staying here thanks to the great service and every thing!!
Professionalism Everybody speaks English Spacious clean and luxurious
Liked everything about the place. The staff were amazing and very helpful. Could not ask for more. The rooms were equipped with everything you ever ask for. Prices of the food served were a little bit too much.
The staff was very polite and prompt. Also it was very convinient to get through all the territory which includes shopping area, adventure and food courts, thus it does need to get out. Yes, the stuff knows english very few, so I had some language difficulties to explain what I'd like when it conserned complicated things. Forexample, they had changed my keys so once I could not get into my room, and the porter coudnot explain me what had happend. They must have good english working at the International hotel.
when we arrived there wasn't any kingsize bed for our reservation, so they gave us an upgrade without additional penny ! there were plenty of issues while ordering a movie.
Very convenient for going to lotte world. But that only really needs one day. Easy access to subway. Lobby lounge is a joke $25 for a glass of wine, way over priced, even considering korean inflated wine prices. Rooms don't feel 5-star, a bit small and could use a more thorough updating. Perhaps some plugs near the bed for cellphone charging.