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Location, room size and oversize window. Somewhat dated fixtures in bathroom; hotel inaccurately labels 'new wing' as 'new' when it's been almost 10 years since construction (circa 2006).
Good location. Great staff and cleanliness especially the concierge. Nothing
It was so awesome staying here thanks to the great service and every thing!!
Professionalism Everybody speaks English Spacious clean and luxurious
Liked everything about the place. The staff were amazing and very helpful. Could not ask for more. The rooms were equipped with everything you ever ask for. Prices of the food served were a little bit too much.
The location and the staff at the hotel was always very helpful and courteous. English was never a problem.
Hotel rooms were very clean, staff were very helpfull and they are speeking english very well. location of hotel near the lotte world advantur, which was very good for our kids. it was far away from the downtown and main shoping centeres.
The all essential facilities were fully equipped in the hotel and the guest room was clean and sufficiently spacious. The majority of clerks were able to speak Japanese and it seems very convenient for us to explain the difficult situation in case of sudden emergency. There was no explanation in regard to extra services provided by the hotel when we checked in. Therefore, we felt inconvenient for transportation to the center of the Seoul as well as dinning at night. Overall, this hotel was good, however, if they could provide more considerate service to guests, the quality of the hotel was more improved.