the grounds were beautiful the location
Nice with free shuttle to airport, comfortable beds and spacious rooms. There were some ants in the bathroom and overall could use more in depth cleaning.
The buffet breakfast was great, variety and quantity. Enjoy that! The bed was very comfortable, did a lot of sleeping. The shuttle to the airport was free but it goes on the hour and you need to schedule your spots ahead of time. Not a good place to walk anywhere. We wanted food but the restaurant at the hotel opened at 6:30pm. Better expect to catch a taxi or dodge traffic across the highway to go out. Also the restaurant was expensive for the portions, if you want your value, get the dessert bar for 6$. They will charge you for that bottled water they pour you. Wifi was cutting out a lot. They hotel had seen better days, lacking on the details of maintenance. I was happy for a minibar but was told it was 10$ just to unlock it so don't expect to have a fridge in the room. There was an ice bucket though.
The staff was wonderful and made me feel right at home. Check in and check out was very quick and efficient!! I also really enjoyed my dinner at the pool bar restaurant!! My room was very clean and comfortable as well and the hot water was AMAZING for my bath!! There was nothing I didn't like!!
Beautifully appointed hotel for a very reasonable rate. I'd definitely stay there again. And the staff was extremely helpful and accomodating.
Clean room, and spacious The gym was pretty messy, and too much equipment for the size of room it was in.
Breakfast buffet was superior and the lobby, garden and the pool were beautiful. The staff were very helpful and kind. You have to take a taxi everywhere, and the cabs that are available at the hotel charge a premium to get you to your next location. It was $12 for a cab ride to Centro downtown and $6 for the cab ride back.
Close to where I work Old carpets that smell really bad. Swimming pool not accessible after 5pm or before 9am (Could bot use them since I am on a business trip) Old elevators with weird and scary sounds
Staff are highly friendly and bilingual. Some of them at least. It's right off the freeway and a good price for what you get. Gym was hardly there at all. Fitness is important to me.I can improvise thanks to my training but I might as well have done bodyweight workouts. They didn't have someone at the front gate to let me in so I stood there for a while before crawling under the gate to open it myself.
Nice facility great service and amazing staff! Leaving
Prices for the food... It was over priced.
Beautiful green garden; Free Shuttle Service from and to Airport***; quality and variety of food; free breakfast buffet that was included with our stay; fitness room; and location of hotel in San Jose. ***Note: The free shuttle to and from airport had one problem. When we arrived in Costa Rica, the shuttle was not there. We had to ask an attendant at the airport to call the hotel to tell them we were waiting at the airport to be picked up. Maybe it was our fault for not pre-scheduling this with the hotel...Just thought it would have been better if they had some system down to always have a shuttle available. Front Desk Attendant who checked us in was wheelin' and dealing with their WiFi access charge. We ultimately settled on paying $35 for our 9 day stay for WiFi service for 4 devices. The water in the outdoor pool was too cold to swim at times. Wish it was a heated pool. Also, I didn't like how the valet service was inconsistently quoting us for their private taxi service. You can ask 3 different valet guys how much it would cost to drive you to a destination outside of their hotel (such as a resturaunt) and they all will give you a different price. Best thing to do is to ask the valet to call a real taxi because the price of a real taxi fare in Costa Rica was always at least half the price of what the hotel was charging us.
Staff was friendly and easy to work with. Included breakfast was very good. Room felt old and dirty. Bed was very uncomfortable. There was no hot water in the shower. Very disappointed with this place.
I liked he location. The fact that you could hear a conversation four rooms away.
Great front desk staff,(especially Christopher). Great walking location, such as, sight seeing around downtown, restaurants, shopping areas, and taxies was right there for your quick convenience, and even the city bus. Great breakfast every morning. I loved the place and look forward to returning soon. The beds was a little hard, however it didn't stop me from sleeping.
Very good hotel + friendly staff + spacious rooms + comfortable beds + great location + free breakfast = awesome
I love the location. The breakfast in the morning was fantastic. And the room was very clean. Our room didn't have a window. Just a glass door leading to a shaft.
The hotel is pretty central to everything. The staff is helpful. The room wa clean.
This hotel has everything you need and is located in the middle of san Jose with easy access to transportation and all the downtown museums.
The staff were helpful and the rooms were clean. Breakfast was included in my stay and was quite nice. Good overall! Google maps directed me to the back side of the hotel and the area behind the hotel is a bit sketchy at night. The hotel has a guard and a fence so it is safe
I liked the style and the gym at the raddisson. My room smelled like wet dog when we first entered.
Our room smelt like mold. I think it recently flooded and they didn't properly take care of it. When we approached the guy at the front desk, he acted super bugged that we asked to swap rooms. He then went on to tell us there were no rooms available and he couldn't do anything for us. Also, when we checked in we were told the water was complimentary and 5 days later we got a bill for $90 for water. We talked to the guy at the front desk and he said it's only good for up to 1 water. He never told us that when we checked in and he wasn't going to do anything to help us out.
The bed was broken.
My family were located on 4th floor which had special priviledges such as happy hour drinks and free snacks while my granddaughter & I were on 2nd floor as we booked later than the rest. The manager, without hesitation, arranged for us to have a special pass key so we could enjoy the same privileges. What a great service! Beds were very comfy and the staff were great. Location further from the airport than anticipated
Love the property itself and how big it is. Features an indoor and outdoor pool, indoor being part of Golds Gym attached in the rear. Big highlight was the breakfast that was included, the selection of Costa Rican food was absolutely delicious and they had a very wide variety and selection. The room was big, comfortable, and clean, and housekeeping did a wonderful job after the first night when we left the room in disrepair. Staff was helpful and friendly and offered suggestions on things to do while in San Jose. Free parking and WiFi were a bonus The AC did not work so well in our room and kind of made a buzzing sound most of the night. The shower was busted in that the handle that turns faucet to shower didn't work properly and when you ran the shower it was still coming out of the faucet, thus interfering with the shower pressure. I did mention this to management the following morning, but they were unable to resolve the situation. The sink also was full blast when turned on which meant the water was getting all over the floor. These are minimal issues and I'm sure not every room is like this.
The value was extraordinary, loved the hotel, included breakfast and prices at the bar provided value unmatched anywhere I have ever stayed. I did not even get a chance to visit the onsite casino. Staff was friendly, helpful and spoke English very well. Rooms very very well kept, This hotel in San Jose central...it is well located and 30 min from airport. I will never stay anywhere else.
I was very pleased with our stay at the Radisson. Great location within walking distance to downtown Central Market, National Theater, etc. rooms were clean and comfortable and the breakfast was great. Staff was helpful and accomadating with any questions / requests. Would definitely stay here again. On site bar /restaurant was a bit pricey.
The staff are always friendly and call you by name. Facilities always clean and organized. Very good and tasty free breakfast. I am always happy with their beds and the rooms are very spacious. Bathrooms are always clean and stocked.
Good staff , nice and clean hotel , good food and the breakfast is awesome of corse if you don't have problem trying the costa rican tipical gallo pinto (rice and beans ) by a open person and enyoy.
The staff very friendly and the rooms were very large and clean. Breakfast was awesome. The airbed we slept in did not stay inflated
Good location TV was not working all night.
The staff here are so friendly and kind and it really makes the place that much better. Shout out to Javier! he went out of his way. I would definitely come back because of the nice people. It was a great place to stop over until we left for the airport - shuttle service, breakfast and clean!
The price was very good for the quality hotel. The staff was very helpful and friendly. It is NOT a Casino. That is very misleading. The description of the location was misleading too. It said that the hotel was 5 minutes from the downtown Center which was false. It is near the central park but the hotel is about 0.5km into an isolated street ending.
I was greeted with an ice cold fruit drink! The website lists free airport shuttle as one of its amenities, but the front desk man told me it was only for guests who stayed longer than 24 hours. I politely said it was one of the main reasons I chose the hotel and was disappointed that I wasn't able to use this service. He hesitatingly picked up the phone and checked with the shuttle to see if there was room for one more in the morning, and sure enough there was! So it was a great turn out - but they should advertise this on the website. Everyone was very friendly. I also was given a breakfast box to go in the morning since I had to go to the airport before breakfast was served. Dinner was very disappointing. I ordered a beef casado, and it was the worst one I have had in Costa Rica (after 9 months of travel). I'm not too sure it was beef, and the beans were not tasty.
great staff, very helpful informative, Thanks Raul
Friendly helpful staff in front, especially David. Convenient location in San Jose. Good breakfast from a choice of three. Comfortable room for the price. The owner Tomas was very nice and helpful. Our safe in our room was problematic as it didn't always function. However, on a positive note they did fix it. Computer was older and rather slow though the latter may be more of an issue with the server in the area.
I fish in costa rica every year. I always stay here when I arrive / leave. folks are very helpful / friendly. close to things I value. on your own, taxis can be a problem - they take care of that too. I don't use the packages they have for "things to do," but I'm certain that they are excellent value for money. highly recommended!
no ventilation or fans that cool the rooms down well enough to sleep
Well run, very clean convenient and friendly place to stay in the center of old city. Owner, Thomas, is very friendly, accommodating and helpful. Rooms are spacious with modern conveniences. Staff is friendly and helpful. Great breakfast is included in AM. Prefer for breakfast start at 6 vs 7am. Most of our tours started around 6.30 and we missed breakfast. Would prefer a larger size pool.