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Staff was unbelievably attentive. When they say, “If you forgot something at home, we’ll get it for you”, they went beyond any expectation I could have had. Not once, but twice. Restaurant Bombara is a top class place, a play that other hotels should follow. Put a great place to eat under your roof. Don’t make it solely about margins for the overall hotel. Bring in a motivated exec chef to do something special.
TL;DR We were overcharged for the room. The room was dark and tiny. We were "upgraded" to a smaller, darker room. Don't stay here. Paying via priceline was $40 more than the hotel website advertised. On a night when the hotel was nearly empty, we were given an awkward corner room that was poorly lit and the size of a closet. Front desk was nice enough to "upgrade" us.... to a smaller and darker yet equally uncomfortable corner room. The robes were threadbare, faded leopard print, and gross. It was so terrible that we questioned whether we were on Candid Camera. I've been a lifelong Kimpton devotee but never again. There are so many great hotel options in SLC. Don't waste your time or money here.